Customer Ratings & Reviews
- Model:
- KX-TGL432B
- SKU:
- 5229307
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the ease of use, sound quality, and call blocking features of the KX-TGL432B phone system. Many also appreciate the caller ID, price, and battery life. However, some users mention challenges with the volume level and find the instructions less than helpful. A few also noted some difficulties with the buttons.
This summary was generated by AI based on customer reviews.
Panasonic phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OK but not as good as my previous Panasonic phone.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
i could not get this to work took it back they
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get this product to work took it back they would not give me a refund or credit I had my receipt.Only 15 days to bring back it was 21 days no one explained that to me when I purchased.I want shop their ever again I 've been a long time customer,
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
cracking sound, people can't hear me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cracking sound, people can't hear me, i can't hear them. I replaced another set just like this except it failed after several years while this one fails from day 1
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing your telephone to our attention. We sincerely apologize for the telephones failure and the inconvenience it caused. We would first recommend that you test the unit in another working jack, or test another phone at your location to confirm if the issue is the phone or your connection (jack). If problem with the line contact your phone company to report the issue. If it is the phone the problem will be the same no matter where you connect it. If you have additional questions contact our tech support team via chat at shop.panasonic.com/contactus
Inferior to Uniden
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't happy with the quality and too difficult to set-up. Ended throwing out and going back to a Uniden, which I previously had and really liked.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. -M
Worst phone ever probably will return when able to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't ring loud enough very hard to hear when on the phone. Even with volume the whole way up.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Didn't last 4 months and quit working
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked long enough for me to throw away the receipt. Just died after 4 months.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to hear of your experience. Please contact your seller so you might get a copy of the receipt. For further assistance and service options please contact our team: shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST
Won’t work with internet lines
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is good and will work with a regular ( overpriced ) AT&T line but does not work properly with an internet phone line
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback. The Phone System is not supposed to work with an Internet Cable.
All is needed is a landline cable provided from your Home Network Provider.
Inconsistent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The base works but the secondary phone has been erratic. So frustrating.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for letting us know about your experience with this product. Considering the situation you are experiencing, the best course of action would be to contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.
Don’t Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Dropped calls. Static calls. Hard to hear.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention. We will use your feedback for future improvements. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.
WOULD NOT WORK PROPERLY RETURNED IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WOULD NOT WORK TOLD CLERK COULD THEY DO SOMETHING WITH IT AND THEY SAID I WOULD HAVE TO CALL THE GEEK SQUAD
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this phone for2 months and it keeps disconnecting my call after a few minutes talking.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi Lynda, thank you for bringing your phone problem to our attention. We sincerely apologize for the phone's failure and the inconvenience it caused. New Panasonic telephones include a 1-year parts and labor warranty. We would recommend that you contact our tech support team via chat at shop.panasonic.com/contactus Mon-Fri 9am-5:30pm est. We will also need to know if you are getting the low battery indicator before it disconnects.
Bad fit
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not fit on the charger correctly so the phone never charges
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to hear of this situation. The best course of action would be to contact your seller directly. Should your require further assistance, please contact us via Live Chat: shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST
not the best phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a land line - is OK - understanding the phone operations may be good for tech savvy individuals is almost a necessity. I rarely use the phone due to cell phones, In my newer home there is only one land line connection and is not where this phone can be located - so for internet phone - is in a poor location for use..
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for providing feedback regarding your phone. We understand how challenging some technology can be, and would like to offer the opportunity to have someone assist you, so that you may have an better understand of the operation of your unit. We recommend that you reach out to our chat team https://shop.panasonic.com/contactus, for further assistance regarding questions you may have.
We hope this helps, and have a wonderful day.
Terrible phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone speaker went out . I would not recommend this phone to anyone.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Your review is very concerning to us and we are really sorry to hear that you had struggles using it.
We would appreciate it if you would contact our Support Team via Chat to speak with a customer care representative about your recent experience in order to determine how we can provide you with a solution: shop.panasonic.com/contactus Mon-Fri; 9AM-5PM EST
- Pros mentioned:Call blocking, Sound quality
I Really Like This Cordless Phone!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this Panasonic KX-TGL432B cordless phone. I purchased this phone from my local Best Buy a week ago. I don’t see any of the issues written by other reviewers. The clarity of the phone sounds great and the ringtones are loud. My only little issue with this phone is that the talking caller ID starts speaking the name and number on the 3rd ring. Love the call block feature and has great battery life too. I’m satisfied and I highly recommended buying this cordless phone.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
medium quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not have enough memory and enough frequency that must be a cordless have
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Not likable
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phones did not hold their charges. Too late 2 return
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing your telephone problem to our attention. We sincerely apologize for the phone's failure and the inconvenience it caused. Please reach out to our tech support team via chat at shop.panasonic.com/contactus Mon-Fri 9am-5:30pm est.
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an old phone with this model. Not as sturdy as the old model and feels a bit cheeply constructed compared with an older model of the same phone. It will do the job, but wish I had replaced like with like. Thought I did, but definitatly did not.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. -M
It doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has trouble receiving incoming calls i will be returning it
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Won’t Hold Charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, didn’t hold a charge and volume when using Speakers not loud enough. Was disappointed because previous Panasonic phones I’ve had were top notch.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read about this negative experience. -G