Customer Ratings & Reviews
- Model:
- DC-S5M2KK
- SKU:
- 6530184
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the LUMIX S5II Mirrorless Camera, especially the crisp video quality and top-tier autofocus. Reviewers find the camera easy to use and appreciate its performance in low light conditions. Many also appreciate the camera's features. There were no cons mentioned in the reviews.
This summary was generated by AI based on customer reviews.
one star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have mixed feelings on this. I see other people online who have taken beautiful content with this camera. This camera constantly needs updating and is a pain in the neck to connect to the apps that come with it (lumix lab, lumix sync, frame i.o) I had a defect with my last one, best buy exchanged for a new one for me i wanted to go with a different lumix model but they wouldn't honor my discount.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi Kim! Thank you for your feedback. We’re sorry to hear about the challenges and understand your frustration. It’s great that Best Buy was able to assist with an exchange, and we appreciate your thoughts on the apps and updates as we work to improve. Thank you for choosing Lumix! - S
Beware, poor warranty support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this camera while visiting the US and did not discover the 2nd SD card slot has a bent pin. Now Panasonic/Lumix wont' honor the warranty in Europe because Best Buy didn't give me the required Tourist Warranty Card, according to Lumix support. So now I can't figure out how to get warranty support.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello Leonard! Thank you for sharing your feedback, though we’re really sorry to hear about the trouble with your DC-S5M2 and the warranty issue. That must be frustrating, especially with the bent pin and the warranty complications. We recommend reaching out directly to Panasonic's European customer support for advice on how to proceed with the repair under international warranty or if they can help with alternative solutions. We hope this gets resolved for you soon! -C
BUNDLE PRICE DENIED
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently just bought the camera and asked if theres any deal on accessories for my camera they told me no and just 2 days after I found out it was bundled with a lense and they wont sell me the lense for bundled price. As a member they can’t even help me with that
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We appreciate you bringing this matter to our attention. To address sales related concerns, we recommend getting in touch directly with the vendor or seller responsible for handling the bundles and prices. They will be better equipped to assist you with new purchases and discounts on new items. - S