Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 1556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,556 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pansonic DP-UB420-K Best Budget 4K Player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on a budget and could not afford to pay $400+ for a 4K player. I needed one to watch Sinners 4k bluray. After considering between Sony and Panasonic, the latter seemed to have best reviews. I made the right decision. Many complained the Sony had a problem with discs freezing or not playing at all. I have not had a issue with this Panasonic player. The picture and sound are absolutely stunning on my 4K TV. I have also played some older bluray discs on this player. The upscaling is superb. I'm not sure what other features I would get extra on a player that cost twice as much as this one but the Pansonic DP-UB420-K has more than exceeded my expectations. I have not used the streaming features since I already have a smart TV plus a dedicated streaming box on my TV so I can't speak on that. Some people complain it's made out of plastic. Well, yeah, for $200, that's what you get. If you want something made from steel, you will pay a significant premium for that. Im more concerned with performance and so far, I am beyond happy with my purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Keith! Thank you for taking the time to share such a thorough and honest review. We’re delighted to hear that the DP-UB420-K has not only met but exceeded your expectations, especially when it comes to picture quality, sound, and reliable performance. Your insight about balancing value and features is spot on, our aim is to deliver exceptional performance without unnecessary extras, so you get exactly what matters most. We truly appreciate your trust in Panasonic and hope you enjoy many more stunning movie nights ahead. - S Panasonic

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Picture Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is amazing. Remote small and unlighted but well labeled. Simple graphics but easy to understand. HDR implementation is excellent, much better than my old discontinued Samsung

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic player that offers more value than UB820

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ub420 is as good as UB820, minus Dolby Vision. I watched 4k blu rays discs of Interstellar, Top-Gun (both parts), Lawrence of Arabia & Dunkirk and was so blown away by the quality, it felt like I was watching those movies for the first time. Seriously, the sound was mind blowing and that was only with just a soundbar (Bose 600). If you have Sonos or Bose or Sony soundbar, that is more than enough. The HDR and HDR environments are awesome options to have. The issue with recent movies is they are getting darker and darker. Atleast with 4k discs, I have the option to change HDR environments on this player and make it look brighter without impacting image quality or moving far from Director’s vision. So, in a way, Dolby vision doesn’t make much difference - atleast for majority of the audience. Also, ub420 is physically smaller than ub820 and occupies less space and it is very quiet while playing discs. I never had read issues or skipping problems with triple layer discs, double layer discs or blu rays. To get the most out of it, you have to change few settings when you first setup this player. There are many youtube videos on it. Every setup video of ub820 also applies to this, so you can follow those as well. I’m loving 4k movies on this player so much that I’m feeling it is not necessary to go to theaters for majority of the films. For less than the money of 2 tickets, I can buy a 4k disc and watch it MANY times. So, it’s great value and the video/audio quality easily beats streaming channels out of the water. You have to see it to believe it. To conclude, this is the best player in this price range and right choice for majority of home video enthusiasts - it is awesome and reliable! You are not making any compromises, go for it!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Small profile

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a smaller than normal size but fits nicely right under my TV as it sits on a cabinet. Picture is clear & colors are vibrant. I think both sound & picture are state of the art for 4K; the upconvert function for Blu-rays is superior.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Purchase for Cinephiles

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As most reviews note, the menus feels like their from the early-2000s and the remote isn't great. However, the amount of video options is unrivaled, which is why I would recommend for serious movie people or people with a large Blu-Ray collection. I ran the HDR optimizer and Blu-Rays look fantastic on my Sony OLED. Much of the HDR content looks better than Dolby Vision content streamed from Netflix/Disney Plus. But my biggest praise is the audio quality. I have a Sonos Beam 2 with surrounds and a sub and while Atmos content sounds great over steaming, some Dolby 5.1 content suffers from low dialogue issues, especially on HBO Max content. However when you watch the same movie via Blu-Ray, the audio is so much more balanced (and louder). Even old DVDs (Gladiator, Batman Begins) look and sound as good (if not better) than their streaming, 4k counterparts. Compressed streaming quality simply can't compare to a 4k HDR Blu-Ray. If you are finicky about video/audio quality and have a DVD/Blu-Ray collection gathering dust, this is a great purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    delivers outstanding performance and value.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic DP-UB420 is an excellent mid-range 4K Blu-ray player that delivers outstanding performance and value. Right out of the box, the build quality impresses with a sleek and sturdy design that looks great in any home theater setup. Setting up the player is a breeze thanks to the simple user interface and intuitive remote control. Connecting to my home Wi-Fi network was seamless to enable streaming and firmware updates. The player boots up quickly and disc loading times are fast. Video quality is simply stunning when playing 4K Ultra HD Blu-ray discs.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great budget deal; $149.99 to 179.99

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.5 I think that most of the cons have been stated here already. We all know that this unit does not support Dolby Vision (DV).. but that's not a big deal. For this price range I would say that this 4k blu ray player has the best support for Projectors; meaning if you want to see pictures or movie content from a disc player on your Projector... then look no further. Panasonic is the best. User interface may be a little dated but it's not over complicated and does offer some nice features for semi-advanced/advanced or expert users. Image and Tone Mapping. Picture quality is great. Not sure if this upscales content better than the Sony in this price range or not. Again though..I think that when this unit is on sale for $150 it's a no-brainer. But if you need DV then the Sony x700 (x700/m) has it; beware you take the chance of getting a unit that glitches. This is well documented on AVForums. Oh, and final smoothness and quality of upscaling is done by the display; your TV monitor. If you have a TV monitor that doesn't upscale well or in general has a crappy picture overall then this 4k disc player won't magically make that better lol. So I'd say that if you can get this player in the $150 to $180 range and you watch alot of blu ray (1080p) or 4k content (you need a 4k television to be able to see a 4k disc) I'd grab this Panasonic for sure. I am happy with mine. I got it for my budget 4k tv..and will probably give it to my parents. Anything over $180 I wouldn't pay. Not even 6 months ago. Panasonic is going to have a better budget 4k blu ray player coming soon I imagine and it will have Dolby Vision. It will replace this one for the "$249" MSRP that you normally see.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great price, great quality!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparing the quality with streaming it’s not even a competition. This Blu-ray player is great, I have no issues with it. Pretty bare bones, but that’s what I want. Not a fan of the remote and definitely not a fan of Netflix being part of the unit. The price is right and the quality is fantastic! Glad to see they’re still making these players in the streaming world that we live in now. I think people forgot how good a movie can look. I definitely recommend it for an affordable ultra Blu-ray player..

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the detailed review. It’s great to hear you’re enjoying the picture quality and value, especially when compared with streaming. A straightforward, no‑nonsense design is exactly what many film lovers are looking for, and we’re glad it fits your expectations. Your perspective on physical media in today’s streaming world is appreciated, and we’re pleased the player delivers the experience you were hoping for. - S Panasonic

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best Player for Multiple Formats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found one that wasn't complicated and could play all my BlueRay, CD, DVD's. Easy setup and has a bunch of features. Two thumbs up

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Brenda! We’re glad to hear the player handles multiple formats easily and that setup was simple. It’s great that you’re enjoying all the features! - S Panasonic

  • Rated 5 out of 5 stars

    A great little Panasonic Blu-Ray Player

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little blu-ray player. It plays regular dvd and blu-ray discs fine and dandy. It is just a little slower to respond to commands versus any of my other dvd players I've had in the past. It has all the bells and whistles that I want in a dvd player. We like it and are thinking a purchasing another to save for when the video industry moves on to other video media since we have quite a large collection of dvds.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Raymond! Thank you for the thoughtful review. We’re glad you’re enjoying the compact design and that it plays both DVDs and Blu-ray discs reliably with the features you wanted. We also appreciate the note about response time, feedback like that is helpful. It’s great to hear it’s earned a spot alongside your collection, and we’re honored you’re considering a second one for the future. - S Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Best “mid-entry-level” 4K player for the money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t need Dolby Vision, this player does just fine with the HDR. The HDR optimizer comes in super handy during the daytime to battle sunlight. Standard Blu-ray looks fantastic upscaled and the sound is on point.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Panasonic Blu-Ray player is excellent!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic DVD/Blu-Ray player is really a great product. It's easy to use with the remote, you can do everything you want to do with just this nice size remote. The picture and sound are excellent with anything I've used, and so small and slender in size, you can stash this unit anywhere you might like.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hey, and thank you for your wonderful review! We're thrilled to hear that the Blu-Ray player is easy to use with the remote and that you're enjoying the excellent picture and sound quality. We also love how light and compact it is while still delivering top-notch picture quality and solid connectivity! It really makes for a smooth viewing experience. We hope this product continues to serve you well, and we truly appreciate your positive feedback! -C Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Must have player!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone looking for a first rate movie theater experience the Panasonic 4K Hd player is the way to go. This budget priced 4K performance rivals higher end price 4K players on all levels giving any serious home theater buff a movie experience second to none. The upscale quality on blu-rays is astonishing and movies in the 4K format will blow you away with crisp clear video and mind blowing audio. I reach this product before and at every turn this Panasonic 4K player topped the list for affordable players and with Panasonic being the leading quality 4K manufacturer this player shows you just why Panasonic stands above all others. The price was right and as always Best Buy service delivering my purchase to my car was excellent.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Skip the Sony!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Panasonic Blu-ray player over 10 years ago it's balance of performance, features, and a great remote made it a winner. I tried the entry level Sony UHD player. I'm puzzled by the popularity. Terrible menus and lacking in features. The Panasonic is a true blu-ray upscaler. Terrifically sharp images that will match a 4k upscale disc. The fact that the remote hasn't changed in 10 years says something about the consistent quality of Panasonic devices.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    LOVE this 4k Ultra DVD player

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic really knocked it out of the park with this player. This 4k player is simply awesome. Sure, it doesn't have Dolby vision, but the picture is so excellent on my LG 70 inch I don't really miss it. Upscales regular Blu ray and DVDs beautifully. Love the HDR options. And the sound is amazing and crystal clear and I haven't paired it to my surround sound yet. If you dont need Dolby vision then you need to get this player.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy to use! Improvement over our old dvd player!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi! Thank you for your feedback! We’re so glad to hear you’re enjoying the great quality and ease of use. It’s wonderful to know it’s been a great upgrade for you! - S Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Quality 4k blu-ray player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased 2 Sony units before this Panasonic. The Sony's had a great picture - but with a fatal flaw. They would randomly freeze when playing a disc - any type of disc. Usually had to unplug the unit to get it back working. Unacceptable in every way. I've had this Panasonic 4k player for 2 months now -- and never once has it skipped or frozen on playback. It has worked flawlessly, and the picture is on par with the Sony. Upscaling for DVDs also works quite well. Highly recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for your kind words. We are very happy yo hear of your positive experience! Enjoy great movies! Panasonic

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good Unit Overall/Frustrating Remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit, but less intuitive (or simply more frustrating) remote control functionality than a Sony player. In particular, there is no button for simply toggling closed captioning on/off, rather, you are forced to navigate menus and then back out/exit each time. On a Sony, it's a simple "on/off" toggle. Similarly, simply showing status (such as elapsed time) is multiple clicks versus simple "on/off" approach in Sony's design. On the plus side, quality of picture and playing of discs is very good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. -C Panasonic

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Panasonic DP-UB420-K

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a Panasonic DMP-BDT220P. The new player was a direct plug and play replacement and performs very well. I can even use the same remote. The only reason I couldn't give this a five star rating is that, in my opinion, a player in this price range should at least have a front display.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi! Thank you for your thoughtful review! We're glad to hear the new player was an easy replacement and is performing well for you. We appreciate your feedback regarding the front display and will share it with our team as we continue to improve our products. Your input helps us grow, and we’re grateful for your support! - S Panasonic

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent 4K player for those on a budget

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a reasonable amount of research on 4K players. General consensus was that Panasonic players were very good. Although there were lower priced 4k players available on Black Friday but went with this one. The video quality of the 4k playback is really nice. Coupled with Dolby Atmos the experience was fantastic! If you are looking for a Dolby Vision player then this is not for you as it does not support Dolby Vision, but does play HDR 10 and 10+. Since my television also does not support Dolby Vision this was not a limitation for me. There are two or three negatives I would say about this model. One is a small audible motor whirl when the disk is spinning, although it is not noticeable during playing the movie. The second minor negative is the menu system looks outdated. The last negative is no Dolby Vision but, as I said before, my television does not support it so not an negative for me. Overall, I am happy with the purchase!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for your review. We genuinely appreciate you as a loyal customer. We will consider your opinion in order to provide a more satisfactory service! Panasonic