Customer Ratings & Reviews
- Model:
- DP-UB420-K
- |
- SKU:
- 11787558
Customer reviews
Rating 4.5 out of 5 stars with 1556 reviews
(1,556 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Rated 1 out of 5 stars
Returned used product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy delivered the item and you can tell by the packaging that this item was returned and re-taped very disappointed in Best Buy return the item
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB420-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction.
Rated 1 out of 5 stars
Quit after a day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Played fine one day, did update next day and quit playing discs. Had to return and bought something else
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB420-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. -C
Rated 1 out of 5 stars
DVD
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We order a DVR but I received a DVD player we were very disappointed
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB420-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello! The item listed is a Blu-ray player. -M
Rated 1 out of 5 stars
Bsd product and packaging
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was trouble i would never buy an open box agaiin. It was missing the power cord and box was trash
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB420-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention! We are truly sorry to hear about the situation you experienced. -M
Rated 1 out of 5 stars
No Audio !
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the Audio stop working after a few times being played!
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB420-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Rated 1 out of 5 stars
DVD works- blu ray does not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called an electrician to come out after a lot of troubleshooting. Verified it’s the blu ray. Disappointing.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB420-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank your or you review.
In order to investigate the issues you're having with the player please contact our Live Chat support on:
shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST
Rated 1 out of 5 stars
Best buy loyal customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one month Time to time picture frozen and i can't power of from remote i have to unplug from power cord. I never watch full movie without rebooting
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB420-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for reaching out! Considering the situation you are experiencing, the best course of action would be to contact our Customer Care team by accessing the live chat option under the Support tab on our website.
Rated 1 out of 5 stars
ANGRY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Boxed damaged on corner , Driver left on porch along with 2 other ticket items. left on porch and took off. Was at home.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB420-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your review! -M
Rated 1 out of 5 stars
Impossible to get CC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impossible to get CC. Way over complicated. min 50 charters GFY
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB420-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello, James! When progressive output is on, closed captions/subtitles cannot be displayed. Otherwise, you can enable the subtitles from the operation menu. A variety of playback operations and settings can be performed from this menu. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M
Rated 1 out of 5 stars
Dissatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing items i recieved no remote and no hdmi cord thats a shame
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB420-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello! The HDMI cable is not included. Please check with the vendor directly for more details. -M
Rated 1 out of 5 stars
LYING EMPLOYEES TO MAKE SALE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have no idea how this product works as the person that I was speaking to on Best Buy LIED about it
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB420-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention. -M
Rated 1 out of 5 stars
destroyed by BB
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.smashed mfgr's original box packed inside pristine shipping box. BBY sent me damaged merchandise.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB420-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 1 out of 5 stars
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned—not what I wanted. We wanted a multi-disc
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB420-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Rated 1 out of 5 stars
what camera its a blue ray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cant review it my appointment was canceled and they won't come and hook me up by the way my appt. was for April 1.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB420-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 1 out of 5 stars
not worth
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst product ever, not compatible with Sony 75 inch TV. not playing DVDs from Netflix
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB420-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction.
Rated 1 out of 5 stars
Great Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy for this built in blue ray player. Great buy and very practical and space consuming.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB420-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 1 out of 5 stars
Not a good player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheats very easily. Could possibly be a fire hazard.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB420-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. -C
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
"It's About Time!"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.About 5 years ago, my husband and I bought a beautiful 65" Samsung flat screen. We kept talking about getting a DVD player, because the one we had for the other tv wouldn't work on the new one. But, all we did was talk, until finally we thought, "that's it. We're getting one." I'm so glad we went with the Panasonic. It's so user friendly and the picture is beautiful. It cost more than some of the others, but I think it will be worth it.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB420-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Wow what a picture and amazing audio!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this player after having a mostly mediocre experience with a Sony 4k player. With the Sony the picture wasn't that great, movies looked okay and audio was its biggest issue. The player didn't project audio very well, no matter what I tried dialogue wasn't clear and would often be muddied out with special effects and background noises. I tried everything! Every setting on the player, my sound bar and my TV. But nothing worked, I happen to be in Best Buy looking for an HDMI cable and stumbled on this Panasonic player. Back in my childhood I remember Panasonic was the go brand! They produced a superior product compared to Sony and most other companies. I went ahead and picked up the box which put a smile on my face and brought back memories of my Dad's home theater system which was mostly Panasonic components. I decided to give this Panasonic player a try and well.....Oh my God what have I been missing all these years! The picture is super clean and sharp, the colors look amazing and the audio! It's so well balanced and even! I've literally touched nothing with the audio and it sounds perfect! There's so many settings to play with so I have to learn what they all do. But if you're serious about audio and video this player is a MUST HAVE! Oh and one more this is player also doesn't use one of the bulky power bricks like the Sony uses. It's just a regular plug which saves space. So don't skip over this Panasonic player, they haven't lost their edge like Sony has. They still make an amazing product!
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB420-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Dear customer, thank you for your valuable feedback. We genuinely appreciate your loyalty as a customer. As a company we are always striving to manufacture high quality products. We are happy to hear that you are satisfied by our product.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing value in an upscaling blu-ray player
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this one for a bit over a year, and it's done everything it was asked with no issues. The video quality is very good, as far as I'm concerned, though admittedly I'm a casual watcher not measuring pixel size with calipers. Most importantly, unlike the Sony x800 I had, it will actually finish a movie most of the time, where the Sony would lock up, and/or crash multiple times, whether the source was a Blu-ray, 4k Blu-ray or DVD. The only time this has ever failed to play a disc was when my wife put it on top of another disk that was already in it. One thing the other reviewers haven't mentioned yet is that this thing is also amazing at streaming. When I made my initial purchase, I hadn't paid attention that it could even do that. We had several animated movies that we had ripped so that my daughter could watch them in her room without messing up the disks, and it plays all of them with no issues, in quite nice quality. I honestly came here because I'm considering buying ANOTHER one just to be able to add the streaming capability in another room, and ended up leaving the review. The Sony unit that was twice as expensive didn't meet my expectations and despite hundreds of users with the same issue, they refused to fix it. This Panasonic is a much better player (even when the Sony was working) at a much lower cost, and has given me no trouble at all.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB420-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback. We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with us.






