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Customer Ratings & Reviews

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$84.99
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Customer reviews

Rating 4.3 out of 5 stars with 1519 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the Streaming Wi-Fi Built-In Blu-ray Player for its ease of use, picture quality, and unbeatable price, making it a popular choice. Its compact size, Wi-Fi and streaming capabilities, and Blu-ray playing functionality are also appreciated. However, some customers have expressed concerns regarding the remote control design, speed, and firmware update process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,519 reviews
  • Rated 2 out of 5 stars

    Dud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because of the price and because of Panasonic's overall reputation, but it was very disappointing. Its user interface was very clunky, it froze constantly, disconnected from my home network all the time and even when it was connected, would not display Netflix. I returned it and got a Sony and couldn't be happier with that decision!

    No, I would not recommend this to a friend
    • Brand response from PanasonicAnswers
      Posted .

      Thank you for taking the time to provide feedback on the player. We will use your experience in our development of future products. -AM Panasonic

  • Rated 1 out of 5 stars

    rude & uncompassionate customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keep freezing up. even with troubleshooting. piece of crap. had to return & mgr. was not real pleasant because we were a little over our return date. purchased a higher quality player. tried to explain a close death in family recently. he was still rude .will think twice about buying there again.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello, Kyrstal! We apologize for the issue you have experienced with your Blu-ray player. To resolve the freezing issues, please ensure that the disc is clean and free of scratches. Additionally, check for any available firmware updates and confirm that the disc is compatible with your player and region code. If the issue persists, we recommend seeking professional assistance from our authorized service center. -C Panasonic

  • Rated 5 out of 5 stars

    great gift item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as a gift for Christmas. Some programs required additional memberships or fees.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thanks for choosing our product! -M Panasonic

  • Rated 5 out of 5 stars

    Great small blue ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it's job. A reliable conveniently small blue ray player

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mostly to watch Netflix I have 2 other blue rays however this one fell short and was constantly buffering mid movie. Felt like a slow computer

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We deeply appreciate you took the time to provide us with your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    Excellent Blu ray playback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu Ray/DVD player has a built in smart option to navigate the web. I use it to watch Youtube!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your 5-star review and are delighted to hear you're enjoying your purchase. Thank you! -M Panasonic

  • Rated 3 out of 5 stars

    Disappointed that it did not have skype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the Panasonic technical assistance that this player has skype on it. was disappointed that it did not..Also its not at all user friendly

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We deeply appreciate you took the time to provide us with your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    Smart Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smart features! Added Roku functionality and BluRay for less then the price of a Roku!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your positive feedback made our day! Thanks for the 5-star review. -M Panasonic

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bluray player. Menu is a little confusing at first.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thanks for choosing our product! -M Panasonic

  • Rated 5 out of 5 stars

    Great blu Ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item Black Friday and for the price I feel as though I got over on Best Buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your positive feedback and 5-star rating! Enjoy your purchase. -M Panasonic

  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really done anything special with it, but it plays DVDs and I'm okay with that :)

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your support! We're glad our product could meet your needs. -M Panasonic

  • Rated 5 out of 5 stars

    Geek Squad service was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my computer to the Geek Squad because the screen was dark. Now my screen is perfect

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! We're thrilled to hear you're satisfied. -M Panasonic

  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing against Best Buy but the unit was terrible. It stopped working and would crash constantly in less than two months. And the navigation system was a pain. We had to return it and get a refund.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Jospeh! We’re sorry to hear your experience didn’t meet expectations. We always aim to deliver products that are reliable and easy to use, so it’s disappointing to learn you faced issues. We appreciate your feedback, it helps us improve and innovate for future customers. Thanks for giving us a try! - F Panasonic

  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my dad. He hasn't mentioned it since so I guess it's working well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Works great with my Panasonic tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, Streaming Wi-Fi and Blu-ray player. Excellent interface with my Panasonic tv

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price and easy to connect. Brand name produce with excellent features

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 3 out of 5 stars

    Can't connect to wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a chance to really use it to get on Wi-Fi for some reason its connect but when you get to watch like Netflix it will not access

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We value your feedback and appreciate you sharing your thoughts! -M Panasonic

  • Rated 5 out of 5 stars

    Great blue ray plsyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    found player online on Thursday. Went into store on Black Friday and found it in stock.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Excellent Blu Ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning a blu ray player. the only disappointment no HDMI cord came with it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! We're thrilled to hear you're satisfied. -M Panasonic

  • Rated 5 out of 5 stars

    excellent DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this DVD, now I want one for each tv. I would highly recommend buying this DVD.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for reaching out! Your review is deeply appreciated! -M Panasonic