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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.2 out of 5 stars with 1486 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Streaming Wi-Fi Built-In Blu-ray Player for its ease of use, picture quality, and unbeatable price. Its compact size, Wi-Fi connectivity, and streaming capabilities are also appreciated, with users reporting smooth Blu-ray playback and good performance. However, some customers have noted concerns regarding the remote control design, speed, and firmware update process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,486 reviews
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Basic DVD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works ok, but we often have trouble getting the remote to function properly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We deeply appreciate you took the time to provide us with your feedback! -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    I really dislike this blu-ray player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several blu-ray players. This was a great price for product to add in a bedroom. This player is SO SLOW to upload anything. Now saying that I will say the picture is clear when streaming. But that was not enough for me. I finally took it to my office to use which is rare. Too annoyingly slow.

    No, I would not recommend this to a friend
    • Brand response from PanasonicAnswers
      Posted .

      Thank you for sharing your feedback on the speed of the player. It might be improved by checking your player's DNS servers in the Player's Networking menu. The DNS numbers should match your Internet Service Providers. -AM Panasonic

  • Rated 4 out of 5 stars

    Affordable Blu-ray

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. Excludes streaming through Wi-Fi which is a great feature.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We deeply appreciate you took the time to provide us with your feedback! -M Panasonic

  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Decent product for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player is small, lightweight, and easy to install.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We value your feedback and appreciate you sharing your thoughts! -M Panasonic

  • Rated 5 out of 5 stars

    Nothing to look at but it works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very boring look, reminds me of external player for a PC. Produces good quality sound and movie reproduction so there is nothing to knock. Performs well and for $30 it was a no brainer.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Terrible.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale for $59, down from $99. It was a brand name, so I thought I'd be ok. It was easy to install, but that's as far as this model's good points go. It freezes every single time I try to use it. Every. Single. Time. I have to unplug it and reboot it, usually at least twice. Once, four times. I read the reviews on here and Amazon after this happened for me, and I see that a lot of people have this issue with this device. I am SO disappointed. I'm taking it back. I hope BB lets me exchange it. They have a 15 day return window, but I was busy, and didn't even try to use it until I'd had it for about 2 weeks. Live and learn, I guess.

    No, I would not recommend this to a friend
    • Brand response from PanasonicAnswers
      Posted .

      Thank you for your feedback. You may enter your model in the search engine at www.panasonic.com for the firmware update. Panasonic

  • Rated 4 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product works well. Plays USB movies no problem

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We value your feedback and appreciate you sharing your thoughts! -M Panasonic

  • Rated 4 out of 5 stars

    Works like it should

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any problems yet. Connects to internet just fine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 3 out of 5 stars

    Not the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serious lag. My wifi is fast. Never had any lag with my Sonys Blue-ray. Seems to have some minor issues when playing Netflix. Put in a Blue-ray movie and things change. Great clean visual experience.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We value your feedback and appreciate you sharing your thoughts! -M Panasonic

  • Rated 5 out of 5 stars

    Good, simple player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale and it's a great price for a Blu-Ray player with streaming functionality. Nothing fancy, but it plays movies just fine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! We're thrilled to hear you're satisfied. -M Panasonic

  • Rated 1 out of 5 stars

    Avoid--Flawed firmware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this blu ray player because I wanted to get Netflix in a room that didn't have a smart tv. I hooked it up and I set it up with my internet. It successfully hooked up with my internet. It got an ip address and I had 5 bars. The connection tested positive. When I went to access the internet, it said my firmware version was 1.35 and I needed to upgrade to 1.45. I spent an hour on my own and then an hour with a Panasonic tech trying to get it upgrade. After all of this, the tech said the problem with 1.35 was it won't allow you to connect to the internet and the only way to upgrade to 1.45 was via the internet, which I couldn't get. It was a "catch-22" where 1.35 won't allow internet connections and the only fix was a download via the internet. Avoid at all cost. Spend the extra $$$ and get something that works.

    No, I would not recommend this to a friend
    • Brand response from PanasonicAnswers
      Posted .

      Thank you for taking the time to write a review. We're very sorry to read that you were unable to update the firmware. The firmware is available for download through the below link. -AM

      http://av.jpn.support.panasonic.com/support/global/cs/bd/download/bd83/na.html Panasonic

  • Rated 2 out of 5 stars

    A bit disappointed....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Black Friday special. I was very excited to get home and set this up as this is my first Blu-ray player, but quickly became very disappointed with the set up. I needed to update the firmware before I could connect to the network services such as NetFlix. After my fourth attempt, the update finally went through. Multiple times now NetFlix has frozen or just not work. I have had to unplug the unit in order to unfreeze it. I will be returning this and looking into another blu ray player.

    No, I would not recommend this to a friend
    • Brand response from PanasonicAnswers
      Posted .

      We're sorry to read that you are having problems with the Netflix app freezing. You may have a DNS related issue. Check the player's Network Settings menu and ensure your player's DNS numbers match your Internet Service Provider's. -AM Panasonic

  • Rated 2 out of 5 stars

    very dissapointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first week all was well....then the problems started. I have to constantly reset this blu ray player because it freezes. It loads insanely slow, sometimes requiring 2 or 3 minutes to start a netflix show (my roku box has zero issues) wich completetly negates the point of streaming. Ive never had to reset a device as much as this thing. Im hoping i can return it though i think im just outside the window even for an elite member. Get a sony or samsung and save the headache.

    No, I would not recommend this to a friend
    • Brand response from PanasonicAnswers
      Posted .

      We're sorry to read that you are having problems with the Netflix app freezing. You may have a DNS related issue. Check the player's Network Settings menu and ensure your player's DNS numbers match your Internet Service Provider's. -AM Panasonic

  • Rated 5 out of 5 stars

    Great item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. I bought 2 one for me and one for a gift

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the great review! We're glad our product could meet your needs. -M Panasonic

  • Cons mentioned:
    Firmware update

    Rated 1 out of 5 stars

    Unable to update firmware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this product. Purchased a few weeks ago and just tried it today. I started watching Netflix, it kept cutting out. Tried to download 1.56 firmware and it would get to 14% after about 30 minutes and then stop. It kept saying it was unable to update the firmware. Very frustrated.

    No, I would not recommend this to a friend
    • Brand response from PanasonicAnswers
      Posted .

      Thank you for providing your feedback on firmware process. Try doing it wirelessly once more and if it fails then you can update the firmware through the link here > bit.ly/1sdwHgi

      -AM Panasonic

  • Rated 1 out of 5 stars

    awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I will absolutely never purchase a Panasonic product again. We purchased two of these and have had nothing but trouble. They freeze, the internet connection is spotty at best, and it is not the fault of our router, and you can basically forget about being able to use Netflix. We even sent one of them to the service center, had to pay for shipping, and they have the audacity to tell me there was nothing wrong with it. They sent it back to us, wet got it or if the box and are having all of the issues we had prior to sending it in. These are an absolute waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too cheap!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computers do better!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review! We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We value our customers' opinions and would like to thank you for bringing this to our attention. - S Panasonic

  • Rated 3 out of 5 stars

    No Ethernet input

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs are inaccurate, there is NO Ethernet input!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 1 out of 5 stars

    Don't buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these. I opened 1 and it seemed buggy at the home screen. I would push a button and it would delay and then all of a sudden go nuts. When I finally got the movie to play (brand new movie) I noticed several times, it would cut out the sound. Picture was still going just no sound. I am going to try to return it but best buy most likely will only allow me to exchange, which I don't want. I will definitely be returning the second one and upgrading to a better brand. I had high hopes with all the positive reviews. Oh well.

    No, I would not recommend this to a friend
    • Brand response from PanasonicAnswers
      Posted .

      Thank you for providing feedback on your experience. Please connect this player to your wireless network and ensure the system has the latest firmware update, Version 1.56, to ensure stability of your player. -AM Panasonic

  • Rated 1 out of 5 stars

    Stopped working after less than 20 uses

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this blu-ray player when it was on sale on black friday (less than 3 monhs ago). It has been used less than 20 times and now will not read discs anymore. Tried to return it yesterday to Best Buy and they will not take it back because I did not buy Geek Squad warranty. 1 it is absurd that a Blu Ray player would stop working after that short of a period of time, and 2 that a store would have such a terrible return policy and require you to spend $25 on a warranty for a $50 item. I am sure mine was just a faulty unit, so offer an even exchange.

    No, I would not recommend this to a friend
    • Brand response from PanasonicAnswers
      Posted .

      Thank you for leaving feedback on the player. Try resetting the player by press and holding the [OK], [YELLOW] and [BLUE] colored buttons simultaneously until the Power light begins to flash and OO RET is displayed on the screen. Then press the [RIGHT] arrow until "08 FIN" is shown then press and hold the [OK] button for 7 seconds. -AM Panasonic