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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 164 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the ANAFI 4K Quadcopter's camera quality, ease of use, and flight time, frequently praising its quiet operation and lightweight design. However, some users point out the lack of obstacle avoidance as a significant drawback. Other criticisms include the controller design and limited range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-164 of 164 reviews
  • Rated 2 out of 5 stars

    dont buy it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem with this drone is the same thing that makes it unique, the gimbal is just a great thing until you bump it into something and find out that it is flimsy and easy to damage. That's when you find out that it cant be repaired or replaced because parrot doesn't even sell the part to fix it. If I could get the part I could fix it myself .I have several drones and have repaired all of them when a problem arose that's part of the fun. I planed to do the same with this one, but the parts cant be found anywhere

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    YOU CAN NOT GET PARTS FOR THIS DRONE....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE ONLY REPLACEMENT PARTS FOR THE ANAFI ARE BLADES AND BATTERIES!!!! IF YOU CRASH IT (AND THAT HAPPENS TO THE BEST OF US) AND BREAK A PART OTHER THAN THE BLADES OR BATTERY YOU ARE OUT OF LUCK...PARROT IS FALSELY ADVERTISING A ONE YEAR WARRANT ON PARTS BUT THEY DON'T HAVE ANY PARTS...THIS IS A SHAM..CALL BESTBUY AND ASK THEM ABOUT THIS ISSUE...PERSONALLY I THINK BESTBUY SHOULD DISCONTINUE SALES OF PARROT ANAFI DRONES UNTIL THEY CAN HONOR THEIR WARRANTY AS STATED..

    No, I would not recommend this to a friend
    • Brand response from Parrot Team
      Posted .

      Dear Customer,

      We are sorry that spare parts are not available yet but we will launch a new range of spare parts as well as tutorials helping drone users to repair their drones by themselves, in the mean time we invite you to contact our online support to get assistance with your issue.

      Best regards
      Parrot Customer service parrot

  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Beware - NO support after warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this drone a lot. It's light and the camera quality is very good, but Parrot does not offer support after their warranty expires. You can't even pay them for repairs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 3 days - no support!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 3 days! All the communications stopped between smartphone and the controller and later between smartphone and the drone. Also, 2 times I could not turn it off! As soon as I turned it off the drone would boot up again by itself! If you want technical support, you need to call to England and pay international charges! No US technical or warranty phone number! I reinstalled the app 10 times, tried different smartphone and cables - no luck! Very poor quality item for a lot of money without any support which ruined my vacations! Buy different brand!

    No, I would not recommend this to a friend