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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 613 reviews

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Rating by feature

  • Quality

    Rating 2.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Afterglow Wired Communicator for Xbox 360's sound quality, affordability, and comfortable fit. Many appreciate its lightweight design and compatibility with various controllers. While some users experienced issues with microphone sensitivity and battery drain from the lights, the positive feedback on comfort and sound quality outweighs these concerns. The headset's connection was also noted as a potential issue by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 613 reviews
  • Rated 4 out of 5 stars

    First Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good. Easy to put together when you first purchase it . able to hear and talk to other people online.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Microphone

    Rated 3 out of 5 stars

    Great sound, not so good mic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is very durable, a quality product. Much better than the cheepo headsets found on ebay. You almost have to yell for the mic to pick up your voice. That is pretty much the only downside to this product. The speaker (earpiece) is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    eh its just ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset because it was a few bucks cheaper than the original Xbox headset and I thought the lights were cool. The sound that the headphone gets is good but I almost have to yell to get the mic to pick anything up. This doesn't bode well with me because I usually play at night when the kids are asleep. When I talk quietly my friends can barely hear what I'm saying. It is frustrating!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset for the Price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for My Son, He uses it at least 3 Hours a Day! This is the second one I bought for Him. The first one lasted about 6 Months, worth it to Me for the price. He says the sound quality is Good. He liked it better than the headset from Xbox!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    Great Price, Horrible Durablity.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for the first hour. Great sound, good voice projection, and adjusts to fit all sizes real easily. After about an hour the sound quit. Switched controllers but still no sound. Tried the manufacturers website for support but the site is not very helpful. Decided to return it and got a replacement. Again, the headset initially worked great but after about 3 hours the sound again quit. Returned this one too but went back to using the basic MS headset. DO NOT BUY the afterglow communicator headset. It does not last.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Item is no good broke in less that one month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product unless your looking for something cheap that will break I had this product for less than a month and it will not work granted I have horrible luck with mics since my 11 yr old son just destroys them two turtle beach sets and this one this yr alone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Durable and comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has had these for over a year now. We have not had a single issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the higher priced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 16 yo has theses. This is his 2nd pair of the "cheaper priced'. We have purchased the higher priced and they have not lasted us long. He has better luck with these!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but not really durable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great pick up for my son but the cord and plasticy feel scares me. Feels a little cheap but hasn't broke yet in a few months. It lights up as well which is cool.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Why does bestbuy sale this?????

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product on 6-24-2012 . The light stopped work after 10 days and now 7-06-2012 you cant hear through headset only talk but at the rate it is going that will be out by tomorrow. Save your money. I only bought because sales at gaming counter said these were better than xbox 360 headset. I gave it one star because i had to JUNK JUNK JUNK JUNK JUNK

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good looking headset, tinny sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has a good mic boom, and the led status indicator is attractive, however the sound quality of the speaker is tinny and distant.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is sturdy and the sound works great. My son loves this !!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    You get what you pay for.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted an inexpensive head set and this was perfect. About two months old and still doing what we paid for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headset for the $

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get a replacement headset for the Xbox 360 as my son still plays the older system with his friends. So far, it's been solid.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it is good that it was conveniently priced at 20 dollars, however it can not match up to being better than the standard headset that comes with the Xbox360. The audio of hearing my party, made them sound like they were coming from cans and according to them...my mic had a heavy static sound what would come and go. I will be returning these and just get the original XBox360 headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    not the one to buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to replace a headset I've had for about 3 years. The one I had finally gave up the ghost. I bought this headset after reading reviews and talking with a Best Buy associate that recommended this headset. Purchase date 1/28/2017; quit working on 1/30/2017.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great low cost wired headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the cheapest headset, rugged, love the blue glow. Mic boom reverses which is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice device for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks good. It's one speaker however keep that in mind when purchasing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks Cool, but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing this mic has going for it is it looks cool, and its cheap. The problem is it's cheap. Yup. Bought it after my Wireless MS Xbox mic died. Figured "this looks cool, and I dont have to charge it!" First time using it in a game, many people had trouble hearing me unless I was raising my voice. Essentially I was close to shouting into it. Certainly not something I would recommend, and plan to return. Go with the XBOX brand stuff, its the best bet, and I didn't have trouble with it. Only good thing, - plug and play, easy to use, but no quality. DO NOT BUY. DISAPPOINTMENT WILL FOLLOW.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset when my old MS mic went bad. Figured it looked cool and was $2 cheaper. mistake. After only 2-3 weeks the headset suddenly dies in the middle of a conversation. Friends could hear me but I lost all sound. Went back to BB and got another one. Same thing happens 2 weeks later. This 2nd one I returned under warranty and went back to the old standard MS headset which is still working fine after the 3 week milestone. Afterglow may look cool at 1st, but their products dont hold up. I wouldn't buy again.

    No, I would not recommend this to a friend