Customer Ratings & Reviews

[Employee of bestbuy] Outstanding extremely user friendly and fully automatic.Everyone in house hold loves machine.Tried numerous others and this one by far is very easy to use.May be a little pricey but its worth investing due the high quality of machine.

I like this because it is easy to use and easy to clean. Good looking machine with good pre set options for drinks. I feel this is a great machine for the price point.

This is a coffee game changer. Super simple to use the milk foam unit is perfect and easy to clean. Must better price point then many others.

Worked extremely well right out of the box. This is a replacement for my 17 year old Jura E8 which they still make. So many more features and so much easier to use, maintain and clean.

This machine was good value for money. The functionality and the quality are great for the price. Easy to use and easy to clean. But…. The drink sizes are too small and the temperature not hot enough. Even on the highest setting.

Amazing, good choice for coffee lovers , easy to use

Easy to use and clean. Makes strong coffees. I would also give this item as a gift.

I have not been successful locating instructions on line so I can say that is a little disappointing. Not sure what I am missing. I am however able to make nice coffee even if I can't fully explain why or how the machine does some of things it does. It is fairly intuitive and the quick start guide does just that.

I love my Phillps! Consistent coffee every time, best latte ever. Easy to use, pretty quiet, easy to clean. Just a perfect machine for coffee lovers.

It is amazing, easy to use, not so noisy and have plenty of options, the one I got was open box so it had a wired taste, but I guess the issue is specific to that one open box, so I will return it and get a new one

Got it as a gift for my boyfriend and I find myself using it more than him these days. SO easy to use, easy to clean and it ABSOLUTELY worth the price

The wife loves it! One thing to keep in mind is the option to set a basic cup of coffee brew at a specific time isn’t available on this machine.

Phenomenal value all in one machine. We have absolutely loved our experience with this espresso machine.

We love this! It has been a game changer. Making lattes and macchiatos in the morning has saved us already on our “national chain” coffee purchases on the way to work and in the afternoon. Highly recommend!

The most convenient espresso/cappuccino machine on the market. The milk container is incredibly easy to clean and it froths perfectly. My folks had one for 7 years and it still works great, with only minor issues over time. The first unit I got would not grind any beans after many tries, but the replacement process was easy with bestbuy.

I really liked it, very good coffee maker and easy to use and clean.

We love it, the unit works great. Espresso is out of this world!

As expected the machine is loud but the coffee is great.

It’s honestly one of the best purchases I’ve made. It makes rich, smooth coffee at the touch of a button, and the LatteGo milk frother creates perfectly creamy foam with almost no effort. I also love how easy it is to clean and use daily. It feels like having a coffee shop at home is highly recommended!

After a month it seems to be working well. The coffee is strong, just how I like it, with the right setting. The Cappuccino and Latte could be stronger so for that reason it gets 4 stars. However I can increase the strength of the Cappuccino and Latte by adding additional shots of espresso.