Customer Ratings & Reviews
- Model:
- 500-2
- SKU:
- 6423342
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers value the 3 - UV-C Sanitizer for its ease of use, compact design, and ability to provide peace of mind during the pandemic. It effectively sanitizes phones, giving users a sense of security. While some customers wish it were larger to accommodate items like keys and watches, the majority find it to be a worthwhile purchase.
This summary was generated by AI based on customer reviews.
Cell phone sanitizer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was a good value and appears to be functioning properly.
I would recommend this to a friendPhonesoap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fine so far. Would be nice to have a small phone cable with it.
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work as described. No problems to date so far.
I would recommend this to a friend"Feel Good" devise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone Soap is somewhat of a feel-good devise. I wouldn't know whether it actually disinfects since I don't have a way to check for germs. But it makes me feel like I did something.
I would recommend this to a frienduv sanitizer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i expected my phone to be shinny after using it. it does not make your phone shinny. it just kill germs.
No, I would not recommend this to a friendThe sanitizer is good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like they send me an old one. The good new is that is working. cons: Heats up quickly.
I would recommend this to a friendUnderwhelming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok. I thought for the money I was spending on it it would at least make cool sounds have more buttons also the plug for it doesn't reach out far at all and I'm not sure if its just me but when I charge it while its sanitizing my phone charges slower than usual. Its ok and worth it if you can get it way cheaper so wait for a really food sale.
I would recommend this to a friendNot happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with item. Looks and feels cheap. A cycle is ran every time the lid is closed regardless of whether something is in it to clean or not. Not efficient.
No, I would not recommend this to a friendBrand response from PhoneSoap
Posted .We appreciate the feedback! We would just like to mention that the bulbs are designed to last 4000 hours and have a lifetime warranty. If they ever burn out please reach out to us at cs@phonesoap.com and we would be happy to get those replaced for you.
Long cleaning time
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it cleans the phone. I hope it does. It takes about 10 mins while running a cycle, which I’m not a big fan of.
No, I would not recommend this to a friendBrand response from PhoneSoap
Posted .Hi there,
Thank you so much for reaching out! Our products have been tested and certified to sanitize all things plastic, metal, or glass to 99.99% ! I completely understand your frustrations! Our UV-c bulbs do need 10 minutes to sanitize effectively, but will turn off on their own, meaning you can charge and sanitize your unit overnight and your device will be ready in the morning!
We also have our PhoneSoap Pro unit, which sanitizes in half the time!
Please let us know if there's anything else we can do for you!
PhoneSoap Support
Not smart for today's devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item is cheaply built and offers no other functionality. You place phone in and then a light is lit after some time. There is not indication your devices are cleaned, germ free, or anything. Perhaps a smarter product team would have team up with an app.
No, I would not recommend this to a friendBrand response from PhoneSoap
Posted .Hi there,
Thank you so much for reaching out! I've placed a link below with more information regarding our testing, and we truly appreciate this feedback regarding an app! I'm going to pass along this suggestion to our team now!
I hope you have a wonderful day!
PhoneSoap Support
https://www.phonesoap.com/pages/faq-how-it-works
The Case of The Credit Card Chip Killer.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it says it's OK to sanitize, it killed the chip on my debit and credit card. They both worked earlier that day then, after I sanitized them, they both stopped working. That is too much of a coincidence to not have been caused by Phone Soap.
No, I would not recommend this to a friendBrand response from PhoneSoap
Posted .Hello,
We are so sorry to hear that. Please send us an email at cs@phonesoap.com, and we'd be happy to assist!
Received broken unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received broken unit. Seems very flimsy. don't buy it online. You may wish to choose other models if you are keen on UV sanitizer.
No, I would not recommend this to a friendBrand response from PhoneSoap
Posted .Hi there,
Thank you so much for reaching out! I'm so sorry to hear about these issues with your PhoneSoap sanitizer; I would be happy to help! Would you be able to email me through cs@phonesoap.com or through our Contact us page on PhoneSoap.com?
Thank you so much for letting us know about this situation; we're so excited to help fix your PhoneSoap!
Daphne // PhoneSoap Support
Sale price was just right
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for someone at work as a secret Santa gift. They still don't know it's from me so I don't know how well it works. I got it on sale so the price was great.
I would recommend this to a friendPricey but works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and makes an excellent gift. Clean a multitude of items that will fit within the case. Quick cleaning at 10 minutes. 4 stars for the price but still a great product.
I would recommend this to a friend