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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 949 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are delighted by the Basic UV-C Sanitizer for its effectiveness in sanitizing phones and other small items, giving them peace of mind during the pandemic. They appreciate its ease of use, compact size, and reasonable price, making it a popular choice as a gift. While some wish for a larger capacity and an on/off switch, overall, customers are satisfied with its performance and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 949 reviews
  • Rated 5 out of 5 stars

    Perfect for those with actual OCD!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is a germaphobe. She thinks cell phones are disgusting so this was a perfect purchase for us. A quick 15 minutes without it in my hand and she is happy! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great straightforward product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my fiancée who was looking for an alternative to using wipes to sanitize our electronics. The product is well made and very easy to use. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful! Great way to sanitize. I got this as a gift since my little one is always putting her hands all over my phone with food and everything on it lol. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel safer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this current situation, I feel much safer with this device. I put my phone and also my keys in everyday after I come home from work. It keeps me and my family safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bugs?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to stay clean, this is your machine. Open, place the device in, and close the top. When the light goes out on PhoneSoap the lights are out on bugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A smart purchase and good value to keep our phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect appliance at this time to keep our phones clean and safe from germs. Purchasing it from Bet Buy was an added bonus with quick, safe, delivery.. with the best price around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home or in the car!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my friend who absolutely loves it. We’ve tried it with her keys, money, credit cards, sunglasses, work badge, and her phone. I’m ordering one for myself today!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very simple to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very easy to setup and use. I don’t have a way to test how effective the cleaning process is, but I figure it can’t be any worse than not cleaning your phone at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it to replace alcohol wipes, and so far I am satisfied with it. It doesn’t come with a charger, so make sure you have a charger that can output 5v 2.4a.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable phone sanitation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this is a good alternative to wiping off my phone with cleaner since is less messy and more convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so much better using this product. I place my phone in the phonesoap the minute I walk in the door. I use it every day several times a day. I also use it for my credit cards.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for extra peace of mind during the COVID era. I trust that it cleans my phone, my keys, credit cards, etc. My biggest issue is how to turn it on. It automatically starts when you close the lid, at least it's supposed to. Lately it hasn't been turning on. I have to unplug it for a couple of seconds and it works when I plug it back in. So I wouldn't buy this model again.

    I would recommend this to a friend
    • Brand response from PhoneSoap
      Posted .

      Hi BestGabe,

      Thank you so much for reaching out! I'm so sorry to hear that your unit hasn't been turning on properly! We would be happy to assist with this! You can contact our team at cs@phonesoap.com for more information regarding our repair process!

      Thank you so much!
      PhoneSoap PhoneSoap

  • Rated 4 out of 5 stars

    Does what it says

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do what it says including operating for 10 minutes automatically -- though of course impossible to tell about sterilization without a lab. Question answered promptly on Facebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it's supposed to

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't be too safe nowadays. I work at a hospital, so whatever i cant wash with soap and water I'll throw into this so long as it fits: keys, watch, and of course my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and safe sanitation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple and easy way to sanitize your phone or any other object small enough to fit in the chamber. Its small, silent and switches itself on and off automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are cool. Burns away germs. Put phone, wallet, cards, etc. in it. Then get a smell and you can smell what it burned off. Pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job in 10 mins.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sanitizes multiple small items. I use it for everyone’s phone in the house. Takes 10 mins. Wish there was a specific on off switch. And also a chime when cycle is over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sainized!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks well constructed and my iPhone plus fits fine. Heard these advertised on radio Best Buy had this on a deal of the day so picked one up. Use on my watch as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how effective it is, but I use it anyway! Theoretically, it does what it's supposed to do. The lights turn on and the charging chord carve out is helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope its working.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it and I hope its working but not 100% sure still wipe down with alcohol pads but I use this after. Come on UV light do your job. So yeah meh, might be working

    I would recommend this to a friend