Customer Ratings & Reviews
- Model:
- PN24-551-24U
- SKU:
- 6569626
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the 24” Class LED HD Xumo Smart TV's picture quality, ease of use, and price. Many also appreciate its size, finding it suitable for smaller spaces. While some users experienced minor connectivity or remote control issues, the positive feedback on picture quality and value for money outweighs these concerns. The setup process was also generally praised for its simplicity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
best bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been great! Amazed by the quality and sound that comes from it, definitely a great purchase for what it is!!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your fantastic feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're thrilled to hear that you're amazed by the quality and sound, and that you consider it a great purchase. Your satisfaction is important to us, and we appreciate you sharing your positive experience! Jeth | Pioneer Support.
Trying to pick a winner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t sure what to buy at the time but I made the right choice! Enjoying every moment. Best Buy had the size I needed which made my decision a little easier.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, Kennyskitchen! We're so glad to hear that your decision turned out to be the right one and that you're enjoying every moment with your Pioneer 24" Smart Xumo TV. It’s great to know that the size and support from Best Buy helped make your choice easier—thanks for sharing your experience! Jeth| Pioneer Support.
- Pros mentioned:Tv size
Cutesy TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for my office and it fits just right on top of a stand but unable to install my Directv app unfortunately.
I would recommend this to a friend - Pros mentioned:Size
My new security monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for small rv room etc and even better for security system monitor
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback, DavidH! We're thrilled to hear that the Pioneer 24” Class LED HD Xumo Smart TV is a perfect fit for your small RV room and works wonderfully as a security system monitor. It's great to know that you're finding multiple uses for it, and we appreciate you taking the time to let us know! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Pioneer did good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple UI and it has a great clear picture. Set up in minutes.
I would recommend this to a friend A Great Best Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Pioneer XUMO line of TV's have all the cool features of the top of the line TV's at a GREAT PRICE !! I Love it !!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for the enthusiastic feedback, MichaelS! We're thrilled to hear that you're loving your Pioneer XUMO TV and that it's delivering top-tier features at a great value. It's always exciting to know when a product brings both performance and satisfaction—your kind words mean a lot! Jeth | Pioneer Support.
Superb Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TV never disappoints. Absolutely love my 55” direct lit . The color and sound are unbelievable. Highly recommend.
I would recommend this to a friend- Pros mentioned:Picture quality
Perfect TV for the right space.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Pioneer 24” Class LED HD Xumo Smart TV for my guest bedroom, and it has been an excellent choice! From the moment I unboxed it, the setup process was a breeze. Even for someone not overly tech-savvy, getting everything up and running was quick and straightforward. The Xumo system is truly a standout feature. It offers an intuitive interface that makes it incredibly easy to navigate between live TV and streaming apps. Whether you're in the mood for catching up on your favorite series or exploring something new, everything is just a click away. In terms of picture quality, the HD resolution delivers crisp and vibrant visuals, perfect for a smaller space like a guest bedroom. The compact 24-inch size fits well without overwhelming the room, and the sleek design adds a modern touch. For anyone looking for a reliable and affordable TV, I can't recommend this one enough. It strikes the perfect balance of functionality, quality, and price. My guests and family members have loved having it in the room, and I’m thrilled with the purchase!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for taking the time to share your thoughts about the Pioneer 24” Class LED HD Xumo Smart TV! We’re thrilled to hear that it has been the perfect addition to your guest bedroom and that the setup process was smooth and straightforward for you.
We designed the Xumo system with user-friendliness in mind, so it’s wonderful to hear that you find the interface intuitive and easy to navigate. Our goal is to make it simple for everyone to enjoy both live TV and streaming services without any hassle.
We’re also glad to hear that you appreciate the picture quality and the sleek design of the TV. We believe that a compact size shouldn’t compromise on performance, and it's great to know that it fits well in your space while providing vibrant visuals.
Your recommendation means a lot to us, and we’re delighted that your guests and family are enjoying the TV as well. Thank you for choosing Pioneer; we truly appreciate your support and feedback!
- Pros mentioned:Picture quality
Great TV picture + bluetooth + ROKU device added.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything made it easier without issues. Great TV remote - ZUMO program (FREE) Overall - ENJOY!. Bluetooth - wireless earbuds (Dont distub neighbors who sleeps, loud) thats a plus. See actress - LAW & ORDER SVU on peacock, her face is showing, HD very clearly.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi YagMe,
Thank you for your positive review of the Pioneer 24” Class LED HD Xumo Smart TV! We're delighted to hear that everything works smoothly and that you enjoy the TV remote and the free Zumo program. If you have any questions or need further assistance, please feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Picture quality
security camera monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being used as a security monitor. Small size fit the available space and wall mount iin use hooked up ti it with no problem. Screen brightness, sharpness, displays well for camera monitoring. Sound from a camera is clear and understandable. Normal on time usage is 24\7 but is shut off some overnights, same as previous TV monitor was. The fact that turning it back on it goes immediately to the INPUT source it was for before shutting down. No need to reselect camera input every time it is turned on. For the price, it was a good bargain for it's intended use.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, BobEK. We’re pleased to hear the TV is serving its purpose as a reliable security monitor. Your detailed feedback about the input memory and sound clarity is incredibly helpful. We’re glad the size and performance fit your setup perfectly. Tine | Pioneer Support
- Pros mentioned:Picture quality
Nice Little TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this in open box - excellent condition. It looked brand new but it was missing a pair of screws for the legs so I just used the remaining pair of screws (each leg holds on fine with one screw even though it uses two). Spectrum TV app works great which is why I got it. It catches Wi-Fi signals really nicely, especially in my case where the router is far away. The visuals look good and the sound is to my liking, I wasn’t looking for anything fancy. The home screen is nice with an easy to use interface. I really like this TV.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there! Appreciate the detailed review! Glad to hear the TV exceeded expectations despite the missing screws. It's great that the Spectrum app and Wi-Fi performance hit the mark for you!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality, Size
Nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice TV. Good sound and picture. We’re using it in a small space so the size is perfect.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback. We're glad to hear that the TV's sound and picture quality are meeting your expectations. It's great to know the size works well for your space, making it a practical and enjoyable addition. We appreciate your support and hope it continues to serve you well. Keith | Pioneer Support
- Pros mentioned:Picture qualityCons mentioned:Remote control
4 Stars is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is as described when delivered. The remote control is not as user-friendly as other remote controls that I use. The colour is great, as is the sound. Because we are accustomed to Roku, we do not find the TV as intuitive to use. It was a good price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your thoughtful feedback, Canuckpup! We're glad to hear that the Pioneer 24” Class LED HD Xumo Smart TV met your expectations in terms of picture and sound quality, and that you found it to be a great value. We appreciate you sharing your experience with the remote and interface—it’s always helpful to hear how different users interact with the features. Thanks again for your review! Jeth | Pioneer Support.
- Pros mentioned:Picture quality, Price, Size
Perfect fit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, love the product. So clear and actually the perfect size for the space we have. Keep up the good work.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
No regrets
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this TV 4 stars because prices and features. And because it wasn’t difficult to set up. Picture and sound is good. And not difficult to adjust settings or adding apps or connecting to Wi-Fi . As far as I’m concerned it was definitely worth buying.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Eulipion9, for your feedback on the Pioneer 24” Class LED HD Xumo Smart TV. We're glad you're pleased with the price, ease of setup, picture quality, sound, and user-friendly interface. We appreciate your business! - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
24" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For son. Fits nicely in his room. Easy setup, great picture
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Jonfak,
Thanks for sharing your experience! It’s great to hear the TV fits perfectly in your son’s room and that setup was smooth. A clear picture and hassle-free installation make all the difference hope he’s enjoying it already! Patricia | Pioneer Support
- Pros mentioned:Size
Wonderful item for smaller spaces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a smaller TV for my camper and this one fits perfectly. Easy to work. Easy to set up and the voice selection on the remote makes it easier with my hand being partially paralyzed.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, user506035! We're so glad to hear that the Pioneer 24” Class LED HD Xumo Smart TV is a perfect fit for your camper and that its easy setup and voice-enabled remote are making it even more convenient to use. It’s wonderful to know it’s meeting your needs so well—thank you for your thoughtful feedback! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Great TV For the Size and Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good TV for its size and price point. The XUMO interface has all the popular streaming apps, and readily connects to to the internet via my WiFi. The XUMO interface is pretty easy to navigate, and I had no problems mounting my TV to a wall mount.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the detailed feedback, cmyk! We're glad to hear that the TV delivers great value and that the XUMO interface is meeting your streaming needs with ease. It’s great to know the setup and wall mounting went smoothly—your experience is truly appreciated! Jeth| Pioneer Support.
- Pros mentioned:Ease of use, Picture quality
Powerful Little Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little TV packs a powerful little punch. I got it for an emergency situation so that my nephew could use it for his XBOX in the same room with my son. The clarity is amazing, the sound is great. We've had no issues with this TV. I enjoy the portability of this device and would highly recommend this to anyone.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi ShamaraB,
Thank you so much for sharing your positive experience with the Pioneer 24” Class LED HD Xumo Smart TV! We're thrilled to hear that it has been a perfect solution for your nephew's gaming needs and that you're impressed with its clarity and sound quality. It's wonderful to know that the TV's portability has been a significant advantage for you. Your recommendation means a lot to us! Patricia | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
My Pioneer Xumo Smart TV, A Great Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my new Pioneer TV. The size is perfect for my Snack Bar. The screen is clear and sharp. It is easy to turn on and change channels. There are many choices to select from. I am still looking for the many things this Smart TV can do. But right now I am enjoying a great product.
I would recommend this to a friend
