Customer Ratings & Reviews
- Model:
- PN24-551-24U
- SKU:
- 6569626
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the 24” Class LED HD Xumo Smart TV's picture quality, ease of use, and price. Many also appreciate its size, finding it suitable for smaller spaces. While some users experienced minor connectivity or remote control issues, the positive feedback on picture quality and value for money outweighs these concerns. The setup process was also generally praised for its simplicity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Great Little HDTV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this 24" TV as a second screen to my computer for work-at-home. It's a step up from my previous set up. Only draw back from using it as a second screen is the text is a bit jaggy. It gets better with the Sharpness setting set to zero but still a bit jaggy. Not a deal breaker but can make some text difficult to read at times. Initial set up was a breeze - great TV for the price ! Catch it sale if you can. Its a HDTV so don't expect eye popping visuals.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Awesome little tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a really great tv for an amazing price! Works great in our camper !
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the lovely feedback, Chrystal! We're so glad to hear that your Pioneer 24” Class LED HD Xumo Smart TV is a perfect fit for your camper and that you're enjoying its performance and value. It’s great to know it’s making your travels even more enjoyable—thanks for sharing your experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality, Price
Nice buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Good number of ports. Picture is better than expected. Incredible value for money. My only wish is that it was slightly bigger!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're glad to hear that you're pleased with the number of ports, picture quality, and overall value. Your input is valuable to us, and we appreciate you sharing your experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Great TV for a good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice Tv, fits perfect in our kitchen. Great picture good color and sound. Thinking of buying another one for the office. Really a great value for the price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks so much, Donna! We're thrilled to hear the TV fits perfectly in your kitchen and that you're considering another for your office. Great choice for both style and value!
- Shiela | Pioneer Support
Enjoy entertainment while cooking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is excellent for my countertop in the kitchen. The design is very slim, which makes it perfect for the ideal. Small spot would recommend this for anyone that I know that needed a small TV in their kitchen.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're delighted to hear that it's an excellent fit for your kitchen countertop and that you appreciate its slim design. Your recommendation means a lot to us, and we appreciate you sharing your positive experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
perfect tv for child's room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this little smart TV for my daughters room and it has worked out great for its intended purpose. She can watch all of her shows from the comfort of her own room and it has a good picture and it was an even better price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there! It’s wonderful to hear that the 24" Pioneer Smart TV is a hit in your daughter’s room. Sounds like it’s delivering both comfort and quality—exactly what we aim for. Thanks for sharing how it’s made a difference in your home!
- Shiela | Pioneer Support
- Pros mentioned:Price, Tv size
Great for price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for price. Bought two and placed in my RV for the kids bunk bed area. Great fit and the screw is clear.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Jawag, for your positive feedback on the Pioneer 24" Class LED HD Xumo Smart TV! We're glad they're working out great in your RV. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support
- Pros mentioned:Picture quality
pioneer 24in LED Xumo Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture and sound. perfect size for my kitchen. Easy to use and set up. Remote easy to use and you can speak your commands,
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there! We’re so glad the 24" Pioneer fits perfectly in your kitchen. Love that you’re enjoying the voice command feature—it really makes things easier. Happy viewing while you cook!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Good Deal especially on sale.Quality sound & pictu
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little television for the price 1) Pioneer is a good brand and has been making audio products for years so it has a good sound 2)It has Xumo built in which is like having a fire stick or a chrome streaming device (which are at least $20) 3 it is smaller than the TV I replaced it with but has a good picture That being said Xumo is cool and has its own channels even free ones but it takes some getting used to I am happy with it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your detailed feedback, truth! We're glad to hear that you're enjoying the Pioneer 24” Class LED HD Xumo Smart TV and finding value in its features, such as the built-in Xumo and the quality sound. It's wonderful to know that you're happy with your purchase and that the TV meets your needs. We appreciate you sharing your experience with us! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Great Pioneer Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television has exceeded all expectations. I am really pleased with the size. It replaced a 19 in I had in my kitchen. I love the vivid clear picture. The only thing I don't like is the attaching of the legs for it to stand. However that's probably me not being able to attach them
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for your thoughtful feedback! We're thrilled to hear that the Pioneer 24” Class LED HD Xumo Smart TV has exceeded your expectations and that you're enjoying the vivid, clear picture—especially as a great upgrade for your kitchen space. It's always wonderful to know when a product brings added enjoyment to your daily routine, and we truly appreciate you sharing your experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Quick and can operate smoothly offline.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my grandpa who is 83 so didnt need the wifi side of it and was quick and easy to setup and turn off connection after updating. Great picture and sound may look into bigger sizes down the road for myself. Great tv pioneer
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing this, Sean9102! It’s wonderful to hear that the setup was quick and easy for your grandpa, and that the TV’s picture and sound quality stood out. We’re glad it’s been a great fit, and it’s exciting to know you’re considering a larger size for yourself in the future—your feedback truly means a lot! Jeth| Pioneer Support.
- Pros mentioned:Price, Tv size
PIONEER TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV,perfect size for my Room and the prices was good, Brand is great
I would recommend this to a friend - Pros mentioned:Picture quality, Size
Very nice smaller TV - great picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. I like the smaller size for a small space. The picture quality is great.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, JMC3, for your great feedback! We're pleased to hear that the Pioneer 24” Class LED HD Xumo Smart TV is a perfect fit for your small space and that you're enjoying the picture quality. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy your new TV! Jeth | Pioneer Support.
- Pros mentioned:Ease of use, Picture quality
Great TV for my kids.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great! Kids really love it for watching all their shows. Great picture quality, easy to operate.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, DavidM, for your wonderful review of the Pioneer 24” Class LED HD Xumo Smart TV! We're thrilled to hear that your kids love watching their shows on it and that you find the picture quality great and the TV easy to operate. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Right Size Kitchen Smart TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A capable, right size Pioneer Smart XUMO TV for the kitchen. Clear picture, loud clear audio, including a voice command remote control. The amount built in apps are more than expected. The intergrated Spectrum App means one less cable box to I would be charged for which will pay for the TV in a few months.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi RicNC,
Thank you for sharing your positive experience with the Pioneer 24” Class LED HD Xumo Smart TV! It’s great to hear that it’s the perfect size for your kitchen and that you’re enjoying the clear picture, loud audio, and voice command remote control. The variety of built-in apps and the integrated Spectrum App sound like fantastic features, especially with the added benefit of saving on cable box fees. Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626
- Pros mentioned:Picture quality
My new tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with Xumo. Very clear picture and vivid colors. Was able to return my DVR box and save money. You can’t pause or rewind live tv which is an annoyance. Great price. Fairly easy to set up. Lots of pre installed apps. Fairly easy to maneuver. The voice feature on the remote is nice. Fits perfectly on my kitchen counter.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your detailed feedback, Norc! We're delighted to hear that you're enjoying the Pioneer 24” Class LED HD Xumo Smart TV, especially its clear picture, vivid colors, and convenient voice feature on the remote. It's great to know that it fits perfectly on your kitchen counter and has helped you save money by returning your DVR box. Your insights on live TV functionality are appreciated, and we'll take them into consideration. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy your new TV! Jeth | Pioneer Support.
- Pros mentioned:Ease of use, Picture quality
Big features in a small package
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cute little HDTV my kitchen. Has everything my 50' Pioneer in a smaller size. Was able to set up very quickly.
I would recommend this to a friend - Cons mentioned:Remote control
Pioneer - 24: Class LED HD Xumo Smart TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the TV setup and was watching shows for a few days. The next day, it would not power on w/remote nor the on button. I had noticed another review re remote not working. Will try replacement before giving up on model. Will not recommend if replacement shows the same problem.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, BeaH! We're glad to hear that you initially enjoyed watching shows on your Pioneer 24” Class LED HD Xumo Smart TV. We appreciate your patience and hope the replacement works perfectly for you. Your feedback is valuable to us, and we're here to ensure you have a great viewing experience. Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626
- Cons mentioned:Remote control
Xfinity streaming won't work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of TV for the money. Remote is a bit awkward. My main reason to to buy this device was to stream Xfinity. Chatted with a live tech before ordering online and spoke with a store employee when I picked it up. Both said it would work. However, the Xfinity app buffered and froze. After much frustration I found a knowledgeable Best Buy staffer who hooked me up with a Fire stick. Just finished installing it and it seems to have solved the problem.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
How do you get to a browser?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and good picture. A couple of cons. The owners manual on line is not good. What we are trying to figure out is this thing is a "smart TV" and yet we can not get to a browser so we can "surf" the web. Appears the only on-line capability is to access applications such as You Tube TV.
No, I would not recommend this to a friend
