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Customer Ratings & Reviews

Model:
PN24-551-24U
SKU:
6569626
Clearance
$75.99
Save $4
The comparable value is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 507 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers are satisfied with the 24” Class LED HD Xumo Smart TV's picture quality, ease of use, and price. Many also appreciate its size, finding it suitable for smaller spaces. While some users experienced minor connectivity or remote control issues, the positive feedback on picture quality and value for money outweighs these concerns. The setup process was also generally praised for its simplicity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 507 reviews
  • Rated 5 out of 5 stars

    Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was easy to install, the perfect size for my needs. I am happy with my purchase.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience, Goldie! We're so happy to hear that the Pioneer 24” Class LED HD Xumo Smart TV was easy to set up and just the right size for your needs—it's great to know you're enjoying your purchase and finding it a perfect fit for your space. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Modern affordable TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my two year old twins bedroom to help them unwind with a movie before naps. Once I plugged the tv in it was pretty much ready to go. I wouldn’t say the quality is the best on the market but I didn’t notice any flaws either. The voice to talk remote with batteries already installed were convenient too. Easy to set up and affordable.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience, JanayP! We're so glad to hear that the Pioneer 24” Smart Xumo TV has been a convenient and easy-to-use addition to your twins' room—it's wonderful to know the setup was smooth and that features like the voice remote added to the overall ease and enjoyment. Jeth| Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer XUMO 24" Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this 24" smart TV. It's easy to assemble, table top, great clarity and color, top of the line. Lots of channels, free movies, plug in and connect antenna for additional local channels. I purchased a $12.00 antenna and it works perfectly. Great instructions and guidance on how to get all the perks offered. Try it, you will love it!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for the glowing recommendation, CoraB! We're absolutely delighted to hear that you're enjoying your Pioneer 24” Smart TV and finding it easy to set up and packed with features. It’s wonderful to know that the clarity, color, and variety of content are all adding to a great viewing experience—your enthusiasm truly means a lot! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Enjoy entertainment while cooking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is excellent for my countertop in the kitchen. The design is very slim, which makes it perfect for the ideal. Small spot would recommend this for anyone that I know that needed a small TV in their kitchen.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're delighted to hear that it's an excellent fit for your kitchen countertop and that you appreciate its slim design. Your recommendation means a lot to us, and we appreciate you sharing your positive experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    TCL Qned 75"/ Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased a 75" TCL Qned. Since we've only watched it a few days i can't offer a full review yet. However, i will say the picture is wonderful. The colors are vibrant. The sound is awesome! It was easy to set up. I would recommend to my friends. Our salesman was fantastic and very knowledgeable about all the televisions we looked at.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for sharing your early impressions, LindaS! It’s wonderful to hear that you’re enjoying the vibrant picture, impressive sound, and smooth setup experience with your new TV. We’re also glad to know your in-store experience was just as positive—knowledgeable and helpful guidance can make all the difference. Your recommendation means a lot, and we appreciate you taking the time to share your thoughts! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Portable and light weight. Great for outdoor use.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, Twigey! We're glad to hear you're enjoying the clear picture and the convenience of the lightweight design—it's awesome to know your Pioneer 24" Smart TV is a perfect fit for outdoor use. We really appreciate you sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    I love this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase. This TV is just the one I needed. Perfect size and quality. I love it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, MaydaP, for your wonderful feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're delighted to hear that it meets your needs perfectly in terms of size and quality. Your satisfaction and love for the product mean a lot to us, and we appreciate your support! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Small But great Quality.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the television in the kitchen, nice quality television for the price, great picture, good sound for small television.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for simple Cable users.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this little TV as in the advertisement I red that it is not mixing the different services with the simple cable tv service. But it is doing the same as other TVs these days. And also, it will not give you the chance to scan cables, only antenna. Disappointing. Other than that, it is a good little smart TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Right Size Kitchen Smart TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A capable, right size Pioneer Smart XUMO TV for the kitchen. Clear picture, loud clear audio, including a voice command remote control. The amount built in apps are more than expected. The intergrated Spectrum App means one less cable box to I would be charged for which will pay for the TV in a few months.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi RicNC,

      Thank you for sharing your positive experience with the Pioneer 24” Class LED HD Xumo Smart TV! It’s great to hear that it’s the perfect size for your kitchen and that you’re enjoying the clear picture, loud audio, and voice command remote control. The variety of built-in apps and the integrated Spectrum App sound like fantastic features, especially with the added benefit of saving on cable box fees. Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good Deal especially on sale.Quality sound & pictu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little television for the price 1) Pioneer is a good brand and has been making audio products for years so it has a good sound 2)It has Xumo built in which is like having a fire stick or a chrome streaming device (which are at least $20) 3 it is smaller than the TV I replaced it with but has a good picture That being said Xumo is cool and has its own channels even free ones but it takes some getting used to I am happy with it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your detailed feedback, truth! We're glad to hear that you're enjoying the Pioneer 24” Class LED HD Xumo Smart TV and finding value in its features, such as the built-in Xumo and the quality sound. It's wonderful to know that you're happy with your purchase and that the TV meets your needs. We appreciate you sharing your experience with us! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Excellent TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the money. The picture is nice. The sound is pretty good. The operating system is very good and it is pretty intelligent for a smart TV. I would definitely recommend for the price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic review! We are so glad to hear that you are enjoying your Pioneer 24" Class LED HD Xumo Smart TV. It's great to know that you're impressed with the picture, sound, and the smart features. We designed this TV to be a great value, and your feedback lets us know we've hit the mark. Thanks for recommending Pioneer! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Integrated Television

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little television. Love the integration between ROKU and my various streaming services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, love the product. So clear and actually the perfect size for the space we have. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute and Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great small TV and it has a great picture and sound…I would recommend it for someone needing a small TV for a small space…I have bought at least 2 other small TV from Best Buy and this one is the best one!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, GreatTV! We’re thrilled to hear this small TV has exceeded your expectations and fits perfectly in your space. Your recommendation means a lot, and we’re honored to be your top pick among the others you’ve purchased. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Pioneer - 24: Class LED HD Xumo Smart TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the TV setup and was watching shows for a few days. The next day, it would not power on w/remote nor the on button. I had noticed another review re remote not working. Will try replacement before giving up on model. Will not recommend if replacement shows the same problem.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience, BeaH! We're glad to hear that you initially enjoyed watching shows on your Pioneer 24” Class LED HD Xumo Smart TV. We appreciate your patience and hope the replacement works perfectly for you. Your feedback is valuable to us, and we're here to ensure you have a great viewing experience. Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great TV for my kids.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great! Kids really love it for watching all their shows. Great picture quality, easy to operate.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, DavidM, for your wonderful review of the Pioneer 24” Class LED HD Xumo Smart TV! We're thrilled to hear that your kids love watching their shows on it and that you find the picture quality great and the TV easy to operate. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for guest bedroom, easy to set up, great price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, EllenS, for sharing your experience with us. We're so glad to hear that your TV is the perfect fit for your guest bedroom and that the setup was seamless. Providing quality products at a great price is always our priority, and it's wonderful to know you're satisfied with your purchase. We truly appreciate your support. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Very nice smaller TV - great picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. I like the smaller size for a small space. The picture quality is great.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JMC3, for your great feedback! We're pleased to hear that the Pioneer 24” Class LED HD Xumo Smart TV is a perfect fit for your small space and that you're enjoying the picture quality. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.Great customer service. Keep it up. A

    I would recommend this to a friend