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Customer Ratings & Reviews

Model:
PN24-551-24U
SKU:
6569626
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Customer reviews

Rating 4.5 out of 5 stars with 505 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are satisfied with the 24” Class LED HD Xumo Smart TV's picture quality, ease of use, and price. Many also appreciate its size, finding it suitable for smaller spaces. While some users experienced minor connectivity or remote control issues, the positive feedback on picture quality and value for money outweighs these concerns. The setup process was also generally praised for its simplicity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 505 reviews
  • Rated 5 out of 5 stars

    Great small TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well better than I felt it would. with the antenna that I picked up, it was hard to believe it work as well as it did. The picture was clear and enjoyed watching the TV. The real challenge will be when I use the TV off the grid come June 2025. there are a lot of trees up north Wisconsin.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, DavidP, for your positive feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're delighted to hear that it exceeded your expectations with the antenna and that you're enjoying the clear picture. Your comments are greatly appreciated and inspire us to continue delivering excellent products. Best of luck with your off-grid adventure in Wisconsin! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my daughter clubhouse . It fit perfectly

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, We’re glad to hear that the Pioneer TV was a great fit and that the quality has met your expectations. This model is designed to work well in smaller spaces while still delivering a clear, enjoyable viewing experience. We appreciate your feedback and thank you for choosing Pioneer. Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Can’t beat this deal!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up and the picture is better than expected. Using it for a monitor and it is perfect!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback, BGrimm! We're thrilled to hear that the setup of your Pioneer 24” Class LED HD Xumo Smart TV was super easy and that the picture quality exceeded your expectations. It's great to know that it works perfectly as a monitor for you. Your positive experience means a lot to us! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Great size for my daughter’s room. Perfect picture and size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 Stars is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is as described when delivered. The remote control is not as user-friendly as other remote controls that I use. The colour is great, as is the sound. Because we are accustomed to Roku, we do not find the TV as intuitive to use. It was a good price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your thoughtful feedback, Canuckpup! We're glad to hear that the Pioneer 24” Class LED HD Xumo Smart TV met your expectations in terms of picture and sound quality, and that you found it to be a great value. We appreciate you sharing your experience with the remote and interface—it’s always helpful to hear how different users interact with the features. Thanks again for your review! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Happy wife.....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a small s.art tv for a limited area in my wifes she shed. It works perfect.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Dude,

      Thank you for sharing your positive experience with the Pioneer 24” Class LED HD Xumo Smart TV! It’s great to hear that it fits perfectly in your wife’s she shed and meets your needs. We’re glad it’s working out so well for you.

      Your feedback is valuable and helps others make informed decisions. If you have any further questions or need assistance, please feel free to reach out. Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Xumo TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expected. Purchased to work with Spectrum Fiber thru Roku! Connected flawlessly to our Spectrum account without needing a Ruko device connected.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience! We're glad to hear everything worked seamlessly with Spectrum Fiber through Roku. It's great that the connection was smooth and didn’t require an additional device. We appreciate your support and are happy the setup exceeded your expectations. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    So good I own 4 different sizes!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now own 4 of these Pioneer Xumo tvs in various sizes. So convenient with the Xumo technology in searching tor programming, and pictire quality and sound are excellent. For the price thr quality is top-notch.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi KevinC50,

      Thank you for your fantastic review! We’re thrilled to hear that you own four Pioneer Xumo TVs in various sizes and find them so convenient. It’s great to know that you’re enjoying the excellent picture and sound quality, as well as the ease of searching for programming with Xumo technology. We’re glad you find the quality top-notch for the price. If you have any questions or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great little smart TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little TV so far its great out the box with minimal set up. It did take a while to connect to my internet but perfect since.. Just right for my son and caught it as the "deal of the day".

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there, we appreciate the great feedback! It’s awesome to hear the TV was easy to set up and just right for your son. Glad it’s been running smoothly since connecting—sounds like a solid “deal of the day” win!

      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great little HD TV for kitchen or bedroom.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vibrant picture and terrific sound in a 24 inch small TV. In order to activate your account, use your laptop or computer to receive and input the activation code. Using my cell phone to input the code didn't work. Catch this HD TV on sale at Best Buy. Lots of great movies. My account with Peacock works super.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, TennisPro! We're thrilled to hear that you're enjoying the vibrant picture and terrific sound of the Pioneer 24” Class LED HD Xumo Smart TV. It's great to know that you're finding it perfect for watching movies and that your Peacock account works well with it. We appreciate your tip about using a laptop or computer for activation, and we're glad you're happy with your purchase! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    great tv for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Nice size for my bedroom. Great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for kids room, playing games and watching tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for PS3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to play PS3 and for YouTube TV at my desk. It works great. Picture and sound are very good but i mainly use Bluetooth headphones, which connect flawlessly to tv. It’s very inexpensive but has excellent quality for my needs.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, Brian. We are glad to hear that the Pioneer 24” Class LED HD Xumo Smart TV meets your needs and works great for gaming and streaming. It’s wonderful that the Bluetooth headphones connect seamlessly, enhancing your experience. Your support is appreciated, and we’re pleased that you found it to be an excellent value. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Nice Small TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this small TV for my kitchen. It has a good picture for being small and the sound is good. It works well in my kitchen.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that the TV has been a great fit for your kitchen and that you’re enjoying both the picture and sound quality. It’s great to know the size and performance are working well for your space. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good Small TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good tv. Hard to find one this size and less expensive, Didn’t really want the smart tv feature but you can default it to show whatever input you want when turning it on. Picture and sound are good.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the thoughtful feedback, Niffer! We're glad to hear you're enjoying your Pioneer 24” Class LED HD Xumo Smart TV and that it’s meeting your needs with its picture and sound quality, as well as the flexibility to customize your viewing preferences. It’s great to know it’s been a solid choice for you! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to use my tube tv in my study but having to buy a converter from Analog to Digital plus the connection wires it was cheaper just buying this TV. Works great.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your great review of the Pioneer 24" Class LED HD Xumo Smart TV!

      We’re glad to hear it was a cost-effective and convenient solution for your study. It’s great to know the TV is working well and delivering the quality you were looking for—without the hassle of converters and extra cables.

      If you ever need help exploring features or have any questions, we’re here to support you. Thanks again for choosing Pioneer! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer XUMO provides a great option for Spectrum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For areas in need of a small TV and have Spectrum services, the Pioneer Xumo not only provide a good option but also eliminates the need for a cable box if you are open to using the Xumo streaming services. Very satisfied.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience, JohnP! It’s great to hear that the Pioneer 24" Smart TV is serving your space well and offering such a convenient solution with Xumo’s built-in streaming—especially when it helps simplify your setup. We're so glad it's meeting your needs and making your viewing experience even more enjoyable! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Great sound. Great Price. Smart TV Features are nice.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi JackieS,

      Thank you for your review! We’re thrilled to hear that you’re enjoying the Pioneer 24” Class LED HD Xumo Smart TV. It’s great to know that the picture and sound quality, as well as the smart TV features, have met your expectations. If you have any other feedback or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value..clear and purchased because it's really easy to move around....I use this with my portable Explore 300 power bank to watch my shows and sports on the run

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JoseF, for sharing your creative setup with the Pioneer 24" Class LED HD Xumo Smart TV! It’s great to hear how its portability and clear display make it a perfect companion for on-the-go viewing, especially paired with your Explore 300 power bank—your feedback highlights the versatility and convenience this TV offers for enjoying shows and sports wherever you are. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for someone who was still using a tv with a converter box. As they have no internet, they are using an antenna and loving this tv. Picture and sound are great. The recipient is very happy with this tv.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer 24” Class LED HD Xumo Smart TV. We're delighted to hear that the recipient is enjoying the TV, especially with the antenna setup. It's great to know that the picture and sound quality are meeting expectations.

      If any issues arise or if you have any questions, please don't hesitate to reach out to our customer support team. We're here to help and ensure continued satisfaction with the TV.

      Thank you for choosing Pioneer and for your thoughtful gift! Your feedback is valuable and helps us improve our products and services. -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626 BBY-ExBrand_Best_Buy_Pioneer