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Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
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Customer reviews

Rating 4.5 out of 5 stars with 594 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 594 reviews
  • Rated 4 out of 5 stars

    Could be great, pic is good, firmware ehhhh...!??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only pet peeve is its incessant interuption from internet service... even following updates, hours unllugged, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pioneer TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has worked well. Sound and picture are pretty good for a smaller tv. Easy to set up. Just the right size for the bedroom.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, ATDixon17! We're glad to hear that you're enjoying your Pioneer Class LED 4K UHD Smart Xumo TV in your outdoor gazebo. It's great to know that the picture and volume are good.

      We appreciate your feedback on the limited picture and sound settings. If you have any other comments or need assistance, feel free to reach out. Enjoy your TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice image and very good price,good sound ,new streaming applications ,very good Quality for the price and we don't have too wait until black friday ,and they have ready the order very fast

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback! We’re thrilled to hear that you’re pleased with the image quality, sound, and new streaming applications. It’s great to know that you found the product to be of very good quality for the price and that you didn’t have to wait until Black Friday. We’re also glad to hear that your order was ready quickly. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new TV! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is easy to use sound and pictures great bye another one

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, DebbieK! We’re so pleased to hear that setup was easy and that you’re enjoying the sound and picture quality. It’s wonderful to know the remote is user-friendly too. We’re grateful for your continued support and hope your next Pioneer TV brings just as much joy. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Xumo tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the xumo platform- picture and sound are good

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, 503me, for your review! We're glad to hear you're loving the Xumo platform and that the Pioneer 32" Class LED HD Smart Xumo TV delivers great picture and sound quality. It's always rewarding to know our products are meeting customer expectations. If you ever need support or have questions, we're here for you! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Oh yeah

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned purchased a bigger better tv for my garage and outdoor gatherings for my projector

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with tv. Has great picture. The apps we use are Already installed and set-up is a breeze.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback, DollarBill! We're delighted to hear that you're very satisfied with your Pioneer 32” Class LED HD Smart Xumo TV and enjoying its great picture quality. It's wonderful to know that the pre-installed apps and easy setup are enhancing your experience. Your positive comments are greatly appreciated and help us continue to provide quality products and services. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only tv Ive ever owned this far that I can NOT get the tv remote to operate my fire tv stick! & my fire tv remote can only turn on & off the tv,, (if stays paied) adjust the volume & operate my stick. Plus, everytime I shut the tv off. I have to again pair my fire tv remote b4 it will work. It’s a hassle to have to do this & now have to use both remotes instead of just one like I should be able too do!! Tried everything did everything right & nope.Its very disappointing Being a new tv it should definitely be capable of operating ur devices connected to it via HDMI! Especially, when my old outdated tv’s can just fine!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good TV and works great for my son, it was nice to get it at a open box price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, ChristineC! We're so glad to hear that the Pioneer 32” Class LED HD Smart Xumo TV is working out perfectly for your son and that you were able to take advantage of a great open box deal. Your feedback truly highlights the value and satisfaction we aim to deliver—thanks for sharing! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality & Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the quality of tv! We've had other brands that we would not recommend.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the feedback, CherylD! It’s great to hear that you’re enjoying the quality and value of your Pioneer 32" Smart Xumo TV. We’re glad it’s been a standout choice for you, and your experience really helps highlight what makes this TV a solid option—appreciate you sharing! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works great and had no problem with it the great purchase for my grandson

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the great feedback, JeffreyR! We're happy to hear the Pioneer 32” Smart Xumo TV is working well and made a great purchase for your grandson. It’s always wonderful when a product brings joy and fits perfectly into the home—enjoy the viewing moments together! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully, using it for streaming only clear picture easy to use.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, JohnW! We're so pleased to hear that your Pioneer 32” Smart Xumo TV is working wonderfully for streaming and that you're enjoying the clear picture and ease of use. It's always rewarding to know the product is delivering a smooth and enjoyable experience—your satisfaction truly matters to us! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justo lo que buscaba efectivo y rápido las Imagen se ven perfecta

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, MichaelR, for your review. We’re glad the TV met your expectations with its crisp image and fast setup. Your satisfaction means a lot to us. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer Xumo tv is very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great tv, and the price is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Exelent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent picture sound and wifi to the price I am satisfater

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review of the Pioneer 32" Class LED HD Smart Xumo TV! We're happy to hear you're satisfied with the picture, sound, and Wi-Fi performance—especially at such a great price.

      Your feedback means a lot, and we hope you continue to enjoy your viewing experience. If you ever need assistance, our support team is here to help! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good replacement TV.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is decent with a good set of features. The remote is comfortable for one handed operation with a good non-slip texture. The Xumo TV app is as bad as it gets. Slow to start up, terrible interface, and generally buffers a lot. Most other applications also buffered significantly, especially after about 2 hours of watching. Perhaps a problem with this unit. I'll see if a replacement has the same problems.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pioneer tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was better than I expected and pretty good picture I’m enjoying it very much

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the great feedback, user377176! We're so happy to hear that the sound quality exceeded your expectations and that you're enjoying the picture as well. It’s always wonderful to know when a TV brings a satisfying and enjoyable experience—thanks again for sharing! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture for its price and the quality is very nice for a cheap tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, Doris! We're glad to hear that you're enjoying the picture quality and overall value of the Pioneer 32” Smart Xumo TV—it's always great to know when a product delivers a satisfying experience at an affordable price. Jeth| Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Little smarr tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I aam very happy with the TV’s overall quality. It is in my home office and has a great picture and sound!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, RebeccaUC! We're delighted to hear that you're very happy with the overall quality of your Pioneer 32” Class LED HD Smart Xumo TV. It's wonderful to know that it has a great picture and sound in your home office. We appreciate your support and hope you continue to enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value / Deal of the Day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Needed a small TV for an office. This works perfect. Picture and sound are very good for the price point.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your great feedback, Rodger! We're delighted to hear that your Pioneer 32” Class LED HD Smart Xumo TV is working perfectly for your office and that you're pleased with the picture and sound quality at this price point. Your satisfaction is very important to us, and we're thrilled that the TV has met your needs. If you have any further comments or suggestions, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer