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Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
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Customer reviews

Rating 4.5 out of 5 stars with 594 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 594 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works well and fits our old oak entertainment center. The price was great and all is well.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer 32" Class LED HD Smart Xumo TV! We're delighted to hear that it fits well in your old oak entertainment center and that you're pleased with the price. Your feedback is greatly appreciated and helps us continue to offer quality products. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great inexpensive tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little cheap tv Has a great picture For the price You can’t beat it!!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for sharing your thoughts, GaryM! We're thrilled to hear you're enjoying the vibrant picture quality and value of your Pioneer 32” Class LED HD Smart Xumo TV—it’s always great to know when a product brings satisfaction and meets expectations. Your feedback truly means a lot and helps us continue delivering experiences that customers appreciate! Jeth | Insignia Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    32 inch tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this tv in my bedroom. Fit in my computer hutch perfectly. Really wonderful colors and definition

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bob Mattison

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better than I expected. Great picture and great response to changing channels. The sound is also great coming from the new TV. I am very happy with the new TV set!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi RobertM,

      Thank you for sharing your positive experience with the Pioneer 32” Class LED HD Smart Xumo TV! It’s fantastic to hear that it exceeded your expectations with its great picture quality, responsive channel changing, and excellent sound. We’re thrilled that you’re very happy with your new TV set.

      Your feedback is valuable and helps others make informed decisions. Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer xumo tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing find! We love it! Perfect condition and such a deal!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the wonderful feedback! We're so glad to hear the Pioneer 32” Smart Xumo TV was a perfect find and arrived in excellent condition. It’s always exciting to discover a great deal that delivers both quality and satisfaction—enjoy every moment with your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good value tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent tv for the bedroom for watching YouTube and Netflix. Good tv for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    has been great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv has been great. i got this for my 7 year olds bedroom and it has been nothing but perfect for him and very simple to swtich to different apps i would purchase again

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Internet issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my RV, I have trouble connecting it to the internet, local Wifi doesnt work, the only thing that works is using my personal hot spot. I do not know why it is happening.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello AndreaL! Thank you for sharing your experience. We understand how important reliable connectivity is, especially when using your TV in an RV setting. While it’s great to hear that your personal hotspot works, we recognize the inconvenience of local Wi-Fi not connecting properly. We appreciate your patience and will continue working to ensure our products deliver dependable performance across different environments.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Bargain Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this at a bargain price. Pleased with the quality and sound.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, ChadMuskasSneakers! We're so glad to hear that you found the Pioneer 32” Class LED HD Smart Xumo TV to be a fantastic deal and that you're enjoying its quality and sound. It's always rewarding to know when a product brings satisfaction and value—your input is truly appreciated! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv/monitor at a great price! It fits perfectly on our son's desk as a second monitor...

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JerAz, for your positive feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that it fits perfectly on your son's desk as a second monitor and that you're pleased with the price. Your comments are greatly appreciated and inspire us to continue delivering excellent products. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice tv for price , smart tv with wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size tv for gameroom , smart tv with wifi n lots apps , so far no problems , working good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv for the price my lil son loves it..........

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, AdrianM! We're so glad to hear that your little one is enjoying the Pioneer 32" Smart Xumo TV and that it’s been a great fit for your needs. It’s always wonderful when a product brings joy and value to the whole family—thanks for sharing your experience! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Cute TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for kids room! Its small but perfect for kids room. I decorated my sons room and he loved it. You can mount to wall or put on top of dresser.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price for nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 32" for a great sale price. The TV is nice and clear. Easy to setup.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, JosephineT! We're so glad to hear that you found a great deal and that the TV has been easy to set up with a clear picture—it's always wonderful when a product delivers both simplicity and quality. Your experience is truly appreciated! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great - especially for the price! Has remote and is the perfect size for bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv has nice sound better than big screens. Just adjust the sound settings

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    like my pioneer xmotv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv i am happy with this item, very nice picture

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, CathyB! We’re so glad you’re happy with your Pioneer TV. A nice picture and a smooth experience are what we strive for appreciate you sharing your thoughts! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv 32” Pioneer great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase went great and loved the item and will have it for a long time.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, RicardoZ! We're so glad to hear that your purchase experience went smoothly and that you're loving your 32" Pioneer Smart Xumo TV—here's to many enjoyable years of entertainment ahead! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    App performance

    Rated 3 out of 5 stars

    not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not for me spent 5 hrs trying to download apps it would start get so far get failed download try again and every time have to put in wifi password same thing everything good then back to try again which you need apps downloaded to view them.tv is going back.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, TheodoreD. We understand your frustration with the difficulty you encountered in downloading apps on the Pioneer 32” Class LED HD Smart Xumo TV. We apologize for the inconvenience. If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Workout room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for exercise room. Good picture, sound and connectivity.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, DianaB, for the great feedback! We're happy to hear that your Pioneer 32" Smart TV is a great fit for your exercise room and that you're enjoying its picture, sound, and connectivity. We truly appreciate you sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer