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Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
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Customer reviews

Rating 4.5 out of 5 stars with 584 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 584 reviews
  • Rated 5 out of 5 stars

    Decent TV for the money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected for an inexpensive TV. Use it for menu screen which serves its purpose. Wish the power cord could be removed for transport. Stars based on the purpose it is used for. Cannot review for movies or sports.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that the TV serves its purpose well for your menu screen. We understand that having a removable power cord would make transport easier and appreciate your suggestion. Your review based on its intended use is valuable. If you have any questions or need further assistance, please don’t hesitate to reach out. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    like my pioneer xmotv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv i am happy with this item, very nice picture

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, CathyB! We’re so glad you’re happy with your Pioneer TV. A nice picture and a smooth experience are what we strive for appreciate you sharing your thoughts! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pioneer tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was better than I expected and pretty good picture I’m enjoying it very much

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the great feedback, user377176! We're so happy to hear that the sound quality exceeded your expectations and that you're enjoying the picture as well. It’s always wonderful to know when a TV brings a satisfying and enjoyable experience—thanks again for sharing! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Good Quality For The Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality and this is great for store use since it has the AV ports attached. I've had trouble before finding the perfect TV since most of them only have HDMI ports.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi JayW, thanks for the thoughtful review! We're glad the Pioneer 32" Xumo TV fits your store’s needs perfectly. Including AV ports was a deliberate choice to support legacy devices, and it’s great to hear that made a difference for you. We appreciate your feedback and are happy the picture quality impressed you. If you ever need assistance or have suggestions, we’re just a message away. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Replaced 15 year old TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace a 15 year old TV in a guest room (occasional use only). It was easy to unpack and set up. Once I had the Apple TV hooked up, the picture was bright and clear. So far no complaints.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      It sounds like the Pioneer 32” Class LED HD Smart Xumo TV is a great upgrade for your guest room, StuartR! It’s always satisfying when a new TV is easy to set up and delivers a bright, clear picture right away. Connecting it to an Apple TV must have added a lot of functionality too. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Simple.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my kids play room streams seamlessly. Plenty of built-in apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Bargain Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this at a bargain price. Pleased with the quality and sound.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, ChadMuskasSneakers! We're so glad to hear that you found the Pioneer 32” Class LED HD Smart Xumo TV to be a fantastic deal and that you're enjoying its quality and sound. It's always rewarding to know when a product brings satisfaction and value—your input is truly appreciated! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pioneer TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has worked well. Sound and picture are pretty good for a smaller tv. Easy to set up. Just the right size for the bedroom.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, ATDixon17! We're glad to hear that you're enjoying your Pioneer Class LED 4K UHD Smart Xumo TV in your outdoor gazebo. It's great to know that the picture and volume are good.

      We appreciate your feedback on the limited picture and sound settings. If you have any other comments or need assistance, feel free to reach out. Enjoy your TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works well and fits our old oak entertainment center. The price was great and all is well.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer 32" Class LED HD Smart Xumo TV! We're delighted to hear that it fits well in your old oak entertainment center and that you're pleased with the price. Your feedback is greatly appreciated and helps us continue to offer quality products. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My new Pioneer TV for my room @ Ma & Pop’s

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture on my new Pioneer 32” TV I got it the day after Black Friday for 74.99 and it’s worth way more than that bet

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Little smarr tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I aam very happy with the TV’s overall quality. It is in my home office and has a great picture and sound!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, RebeccaUC! We're delighted to hear that you're very happy with the overall quality of your Pioneer 32” Class LED HD Smart Xumo TV. It's wonderful to know that it has a great picture and sound in your home office. We appreciate your support and hope you continue to enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Worked good for a few months. Then kids happened..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for a few months then my nephew threw a toy dinosaur at it breaking the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good value tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent tv for the bedroom for watching YouTube and Netflix. Good tv for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price for nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 32" for a great sale price. The TV is nice and clear. Easy to setup.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, JosephineT! We're so glad to hear that you found a great deal and that the TV has been easy to set up with a clear picture—it's always wonderful when a product delivers both simplicity and quality. Your experience is truly appreciated! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv 32” Pioneer great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase went great and loved the item and will have it for a long time.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, RicardoZ! We're so glad to hear that your purchase experience went smoothly and that you're loving your 32" Pioneer Smart Xumo TV—here's to many enjoyable years of entertainment ahead! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv/monitor at a great price! It fits perfectly on our son's desk as a second monitor...

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JerAz, for your positive feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that it fits perfectly on your son's desk as a second monitor and that you're pleased with the price. Your comments are greatly appreciated and inspire us to continue delivering excellent products. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Workout room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for exercise room. Good picture, sound and connectivity.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, DianaB, for the great feedback! We're happy to hear that your Pioneer 32" Smart TV is a great fit for your exercise room and that you're enjoying its picture, sound, and connectivity. We truly appreciate you sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    great small tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv, I have had no problems since buying. Picture quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and quality especially for the price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, John! We're so glad to hear that you're enjoying the picture and quality of your new Pioneer 32” Class LED HD Smart Xumo TV. It’s always rewarding to know that the product delivers excellent value and performance—your satisfaction truly means a lot to us! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice tv for price , smart tv with wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size tv for gameroom , smart tv with wifi n lots apps , so far no problems , working good

    I would recommend this to a friend