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Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
Your price for this item is $89.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 559 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 32” Class LED HD Smart Xumo TV favorably for its picture quality, ease of use, and price. The size and simple setup are also appreciated by some. However, a few customers have noted issues with connectivity and app performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 559 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works well and fits our old oak entertainment center. The price was great and all is well.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer 32" Class LED HD Smart Xumo TV! We're delighted to hear that it fits well in your old oak entertainment center and that you're pleased with the price. Your feedback is greatly appreciated and helps us continue to offer quality products. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price for nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 32" for a great sale price. The TV is nice and clear. Easy to setup.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, JosephineT! We're so glad to hear that you found a great deal and that the TV has been easy to set up with a clear picture—it's always wonderful when a product delivers both simplicity and quality. Your experience is truly appreciated! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume control

    Rated 2 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro of this tv is it has a beautiful picture and the con is that the volume control on it is terrible high volume one minute goes down low the next to the point that you have to hold remote to keep lowering the volume when it jumps up real high by itself then it goes so low you can't hear it so you are constantly raising and lowering the volume to control it. I would not recommend we have 2 didn't have a chance to watch much ofthe first one when our smaller bedroom tv died so we bought this one , would not recommend. sorry

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer 32” Class LED HD Smart Xumo TV. We're glad to hear you appreciate the picture quality. We understand how important consistent volume control is for an enjoyable viewing experience, and we appreciate your feedback. Your insights are valuable to us as we work to improve our products and services. If you have any other questions or need further assistance, we're here to help. Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Love it. Works great as a smart tv. Good tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, TimothyV, for the great feedback! We're so glad to hear that you're loving your Pioneer 32" Smart TV and that it's working smoothly for you. It’s always rewarding to know when a product brings satisfaction—thanks for sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Little smarr tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I aam very happy with the TV’s overall quality. It is in my home office and has a great picture and sound!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, RebeccaUC! We're delighted to hear that you're very happy with the overall quality of your Pioneer 32” Class LED HD Smart Xumo TV. It's wonderful to know that it has a great picture and sound in your home office. We appreciate your support and hope you continue to enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pioneer TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has worked well. Sound and picture are pretty good for a smaller tv. Easy to set up. Just the right size for the bedroom.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, ATDixon17! We're glad to hear that you're enjoying your Pioneer Class LED 4K UHD Smart Xumo TV in your outdoor gazebo. It's great to know that the picture and volume are good.

      We appreciate your feedback on the limited picture and sound settings. If you have any other comments or need assistance, feel free to reach out. Enjoy your TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    This tv is worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money and is a great tv for a teen. Easy set up

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the lovely feedback, Babymama! We're so glad to hear that the Pioneer 32” Class LED HD Smart Xumo TV has been a great fit—especially for teens—and that the easy setup added to the overall convenience. Your kind words truly help highlight the value and simplicity this TV offers! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    MK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price..easy to set up and I get a lot of apps

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, TVpowercord, for the awesome feedback! We're so glad to hear that you're enjoying the great picture quality, easy setup, and wide selection of apps on your Pioneer 32” Class LED HD Smart Xumo TV. It’s always exciting when a product delivers convenience and value—thanks for sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv/monitor at a great price! It fits perfectly on our son's desk as a second monitor...

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JerAz, for your positive feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that it fits perfectly on your son's desk as a second monitor and that you're pleased with the price. Your comments are greatly appreciated and inspire us to continue delivering excellent products. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is excellent, very good image and surround sound.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JorgeR, for the fantastic feedback! We're so glad to hear that you're enjoying the excellent image quality and immersive surround sound of your Pioneer 32” Class LED HD Smart Xumo TV. It’s always great to know when a product enhances your viewing experience—thanks again for sharing! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    tv thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a perfect tv for its price value.it has great built quality

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, NadelyC! We're delighted to hear that you're enjoying the Pioneer 32” Class LED HD Smart Xumo TV and that its build quality and value have made a strong impression—it's always rewarding to know when a product delivers just the right balance of performance and affordability. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice tv for price , smart tv with wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size tv for gameroom , smart tv with wifi n lots apps , so far no problems , working good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value / Deal of the Day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Needed a small TV for an office. This works perfect. Picture and sound are very good for the price point.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your great feedback, Rodger! We're delighted to hear that your Pioneer 32” Class LED HD Smart Xumo TV is working perfectly for your office and that you're pleased with the picture and sound quality at this price point. Your satisfaction is very important to us, and we're thrilled that the TV has met your needs. If you have any further comments or suggestions, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this television is great, easy to use and has a great picture

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Bob44,

      Thank you for your fantastic review! We're thrilled to hear that you find our Pioneer 32” Class LED HD Smart Xumo TV to be great value for the price, easy to use, and with a great picture quality. Your satisfaction is our top priority, and we're delighted that our product meets your expectations.

      If you have any further feedback or questions, please feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Xumo TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these tv's and they are great so far! I would definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent TV for the money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected for an inexpensive TV. Use it for menu screen which serves its purpose. Wish the power cord could be removed for transport. Stars based on the purpose it is used for. Cannot review for movies or sports.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that the TV serves its purpose well for your menu screen. We understand that having a removable power cord would make transport easier and appreciate your suggestion. Your review based on its intended use is valuable. If you have any questions or need further assistance, please don’t hesitate to reach out. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, good quality, clear picture, good sound and love the voice activated remote.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV. We're delighted to hear that you're enjoying the great quality, clear picture, and good sound. It's wonderful that the voice-activated remote adds to your positive experience. We appreciate your kind words! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Replaced 15 year old TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace a 15 year old TV in a guest room (occasional use only). It was easy to unpack and set up. Once I had the Apple TV hooked up, the picture was bright and clear. So far no complaints.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      It sounds like the Pioneer 32” Class LED HD Smart Xumo TV is a great upgrade for your guest room, StuartR! It’s always satisfying when a new TV is easy to set up and delivers a bright, clear picture right away. Connecting it to an Apple TV must have added a lot of functionality too. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television. Great clarity and smart tv makes it easier for our daughter to use

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, MauroD, for your positive feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that the clarity and smart features have made it easier for your daughter to use. Your review is greatly appreciated and helps us continue to provide products that meet our customers' needs. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My new Pioneer TV for my room @ Ma & Pop’s

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture on my new Pioneer 32” TV I got it the day after Black Friday for 74.99 and it’s worth way more than that bet

    I would recommend this to a friend