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Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
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Customer reviews

Rating 4.5 out of 5 stars with 584 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 584 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the price..Is perfect for my spare bedroom

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the feedback, RickP! We're glad to hear the Pioneer 32” Smart Xumo TV is working well for your spare bedroom and offering great value. It’s always nice when a product fits just right into your space and setup—enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value / Deal of the Day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Needed a small TV for an office. This works perfect. Picture and sound are very good for the price point.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your great feedback, Rodger! We're delighted to hear that your Pioneer 32” Class LED HD Smart Xumo TV is working perfectly for your office and that you're pleased with the picture and sound quality at this price point. Your satisfaction is very important to us, and we're thrilled that the TV has met your needs. If you have any further comments or suggestions, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer 32” LED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! It’s in my bedroom and I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    MK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price..easy to set up and I get a lot of apps

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, TVpowercord, for the awesome feedback! We're so glad to hear that you're enjoying the great picture quality, easy setup, and wide selection of apps on your Pioneer 32” Class LED HD Smart Xumo TV. It’s always exciting when a product delivers convenience and value—thanks for sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice image and very good price,good sound ,new streaming applications ,very good Quality for the price and we don't have too wait until black friday ,and they have ready the order very fast

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback! We’re thrilled to hear that you’re pleased with the image quality, sound, and new streaming applications. It’s great to know that you found the product to be of very good quality for the price and that you didn’t have to wait until Black Friday. We’re also glad to hear that your order was ready quickly. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new TV! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up an online order. The employees were polite and efficient even when there was a bit of a hang up with customers in front of me. They handled everything with professionalism and kindness. Give them a raise.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re glad to hear that the team handled your pickup with professionalism and kindness, even during a busy moment. It’s always encouraging to know our employees are making a positive impact through their efficiency and respectful service. Your recognition means a lot.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Love it. Works great as a smart tv. Good tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, TimothyV, for the great feedback! We're so glad to hear that you're loving your Pioneer 32" Smart TV and that it's working smoothly for you. It’s always rewarding to know when a product brings satisfaction—thanks for sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    This tv is worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money and is a great tv for a teen. Easy set up

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the lovely feedback, Babymama! We're so glad to hear that the Pioneer 32” Class LED HD Smart Xumo TV has been a great fit—especially for teens—and that the easy setup added to the overall convenience. Your kind words truly help highlight the value and simplicity this TV offers! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Xumo TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these tv's and they are great so far! I would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is excellent, very good image and surround sound.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JorgeR, for the fantastic feedback! We're so glad to hear that you're enjoying the excellent image quality and immersive surround sound of your Pioneer 32” Class LED HD Smart Xumo TV. It’s always great to know when a product enhances your viewing experience—thanks again for sharing! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv for my daughter’s room ! Works great and looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television. Great clarity and smart tv makes it easier for our daughter to use

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, MauroD, for your positive feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that the clarity and smart features have made it easier for your daughter to use. Your review is greatly appreciated and helps us continue to provide products that meet our customers' needs. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, good quality, clear picture, good sound and love the voice activated remote.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV. We're delighted to hear that you're enjoying the great quality, clear picture, and good sound. It's wonderful that the voice-activated remote adds to your positive experience. We appreciate your kind words! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only tv Ive ever owned this far that I can NOT get the tv remote to operate my fire tv stick! & my fire tv remote can only turn on & off the tv,, (if stays paied) adjust the volume & operate my stick. Plus, everytime I shut the tv off. I have to again pair my fire tv remote b4 it will work. It’s a hassle to have to do this & now have to use both remotes instead of just one like I should be able too do!! Tried everything did everything right & nope.Its very disappointing Being a new tv it should definitely be capable of operating ur devices connected to it via HDMI! Especially, when my old outdated tv’s can just fine!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this television is great, easy to use and has a great picture

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Bob44,

      Thank you for your fantastic review! We're thrilled to hear that you find our Pioneer 32” Class LED HD Smart Xumo TV to be great value for the price, easy to use, and with a great picture quality. Your satisfaction is our top priority, and we're delighted that our product meets your expectations.

      If you have any further feedback or questions, please feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect item for my 3 year old, highly recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    tv thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a perfect tv for its price value.it has great built quality

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, NadelyC! We're delighted to hear that you're enjoying the Pioneer 32” Class LED HD Smart Xumo TV and that its build quality and value have made a strong impression—it's always rewarding to know when a product delivers just the right balance of performance and affordability. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    By near 32 inch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I recommend for anyone that’s looking for a TV to buy this TV brand picture is great sharp

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, HaniD, for your fantastic feedback on the Pioneer - 32” Class LED HD Smart Xumo TV! We're delighted to hear that you find the picture quality sharp and that you highly recommend it. Your positive experience is important to us, and we're thrilled that the TV meets your expectations. If you have any more thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great for the space and works well. I am glad with the purchase and would not hesitate to purchase again.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, RoseW, for your positive feedback on the Pioneer 32" Class LED HD Smart Xumo TV! We're delighted to hear that it fits perfectly in your space and works well for you. It's wonderful to know that you're happy with your purchase and would consider buying again. We appreciate you sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good replacement TV.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is decent with a good set of features. The remote is comfortable for one handed operation with a good non-slip texture. The Xumo TV app is as bad as it gets. Slow to start up, terrible interface, and generally buffers a lot. Most other applications also buffered significantly, especially after about 2 hours of watching. Perhaps a problem with this unit. I'll see if a replacement has the same problems.

    I would recommend this to a friend