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Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
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Customer reviews

Rating 4.5 out of 5 stars with 594 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 594 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great for the space and works well. I am glad with the purchase and would not hesitate to purchase again.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, RoseW, for your positive feedback on the Pioneer 32" Class LED HD Smart Xumo TV! We're delighted to hear that it fits perfectly in your space and works well for you. It's wonderful to know that you're happy with your purchase and would consider buying again. We appreciate you sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice tv for spare room/bedroom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an excellent tv for the money. Perfect for spare room or bedroom. The interface is very similar to the Fire Tv. Easy to use (use YouTube Tv for streaming)

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your great feedback! We’re delighted to hear that you find the TV to be an excellent value for the money and that it’s a perfect fit for your spare room or bedroom. It’s wonderful to know that you find the interface user-friendly and similar to Fire TV, and that you’re enjoying streaming with YouTube TV. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new TV! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Xumo TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these tv's and they are great so far! I would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    By near 32 inch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I recommend for anyone that’s looking for a TV to buy this TV brand picture is great sharp

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, HaniD, for your fantastic feedback on the Pioneer - 32” Class LED HD Smart Xumo TV! We're delighted to hear that you find the picture quality sharp and that you highly recommend it. Your positive experience is important to us, and we're thrilled that the TV meets your expectations. If you have any more thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television. Great clarity and smart tv makes it easier for our daughter to use

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, MauroD, for your positive feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that the clarity and smart features have made it easier for your daughter to use. Your review is greatly appreciated and helps us continue to provide products that meet our customers' needs. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome 4K TV!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and APP features..Wasnt expecting this nice of a 4K TV for $100!!-Excellent purchase!!-Highly recommend!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you're enjoying the great picture and app features, and that you found it to be an excellent purchase at such a great price. Your recommendation means a lot to us, and we appreciate you sharing your positive experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, good quality, clear picture, good sound and love the voice activated remote.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV. We're delighted to hear that you're enjoying the great quality, clear picture, and good sound. It's wonderful that the voice-activated remote adds to your positive experience. We appreciate your kind words! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Prefect for Dad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this tv for my dad. It was easy to set up and operate. It has a very nice picture, and loud volume. Also has very large on-screen wording.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi ArmyDad,

      Thank you for your wonderful review! We’re so glad to hear that the Pioneer 32” Class LED HD Smart Xumo TV was easy to set up and operate for your dad. It’s great to know that you’re happy with the picture quality, volume, and the large on-screen wording.

      If you have any other questions or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    MK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price..easy to set up and I get a lot of apps

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, TVpowercord, for the awesome feedback! We're so glad to hear that you're enjoying the great picture quality, easy setup, and wide selection of apps on your Pioneer 32” Class LED HD Smart Xumo TV. It’s always exciting when a product delivers convenience and value—thanks for sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this television is great, easy to use and has a great picture

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Bob44,

      Thank you for your fantastic review! We're thrilled to hear that you find our Pioneer 32” Class LED HD Smart Xumo TV to be great value for the price, easy to use, and with a great picture quality. Your satisfaction is our top priority, and we're delighted that our product meets your expectations.

      If you have any further feedback or questions, please feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the price..Is perfect for my spare bedroom

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the feedback, RickP! We're glad to hear the Pioneer 32” Smart Xumo TV is working well for your spare bedroom and offering great value. It’s always nice when a product fits just right into your space and setup—enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and quality especially for the price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, John! We're so glad to hear that you're enjoying the picture and quality of your new Pioneer 32” Class LED HD Smart Xumo TV. It’s always rewarding to know that the product delivers excellent value and performance—your satisfaction truly means a lot to us! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this TV so much we have now purchased 4. Amazing vibrant picture, great sound and tons of apps.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, KimberlyM! We're thrilled you're enjoying your Pioneer TV so much! It's fantastic to hear you love the vibrant picture, great sound, and app selection. We appreciate your loyalty and your purchase of four TVs! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV, the picture is great, the sound is phenomenal. The perfect addition to my new space.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, NicoleD, for your wonderful feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you love the picture quality and phenomenal sound. It's fantastic to know that it has become the perfect addition to your new space. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is excellent, very good image and surround sound.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JorgeR, for the fantastic feedback! We're so glad to hear that you're enjoying the excellent image quality and immersive surround sound of your Pioneer 32” Class LED HD Smart Xumo TV. It’s always great to know when a product enhances your viewing experience—thanks again for sharing! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    tv thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a perfect tv for its price value.it has great built quality

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, NadelyC! We're delighted to hear that you're enjoying the Pioneer 32” Class LED HD Smart Xumo TV and that its build quality and value have made a strong impression—it's always rewarding to know when a product delivers just the right balance of performance and affordability. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    This tv is worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money and is a great tv for a teen. Easy set up

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the lovely feedback, Babymama! We're so glad to hear that the Pioneer 32” Class LED HD Smart Xumo TV has been a great fit—especially for teens—and that the easy setup added to the overall convenience. Your kind words truly help highlight the value and simplicity this TV offers! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer 32

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid frame, good picture. Has good viewing angle even at 45 degrees from the side.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback, Aqua! We're pleased to hear that you appreciate the solid frame and picture quality of the Pioneer 32” Class LED HD Smart Xumo TV. It's great to know that the TV offers a good viewing angle even at 45 degrees from the side. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Love it. Works great as a smart tv. Good tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, TimothyV, for the great feedback! We're so glad to hear that you're loving your Pioneer 32" Smart TV and that it's working smoothly for you. It’s always rewarding to know when a product brings satisfaction—thanks for sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great television for that price… love it… Affordable and easy to use

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for taking the time to share your feedback on our Pioneer 32” Class LED HD Smart Xumo TV. We are thrilled to hear that you find it affordable and easy to use! Your satisfaction is our top priority, and it’s wonderful to know that our product is meeting your expectations.

      If you have any further suggestions or questions, please don't hesitate to reach out. We appreciate your support and hope you continue to enjoy your new television! BBY-ExBrand_Best_Buy_Pioneer