Customer Ratings & Reviews
- Model:
- PN32-551-24U
- |
- SKU:
- 6569962
Customer reviews
Rating 4.5 out of 5 stars with 560 reviews
(560 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 32” Class LED HD Smart Xumo TV favorably for its picture quality, ease of use, and price. The size and simple setup are also appreciated by some. However, a few customers have noted issues with connectivity and app performance.
This summary was generated by AI based on customer reviews.
- Cons mentioned:App performance
Rated 3 out of 5 stars
not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not for me spent 5 hrs trying to download apps it would start get so far get failed download try again and every time have to put in wifi password same thing everything good then back to try again which you need apps downloaded to view them.tv is going back.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, TheodoreD. We understand your frustration with the difficulty you encountered in downloading apps on the Pioneer 32” Class LED HD Smart Xumo TV. We apologize for the inconvenience. If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pops
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture eazy to use every older people fast refreshing
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Bear, for your positive feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you find the picture quality great and the TV easy to use, especially for older people. Your comments are greatly appreciated and inspire us to continue delivering excellent products. Enjoy your viewing experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this TV so much we have now purchased 4. Amazing vibrant picture, great sound and tons of apps.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, KimberlyM! We're thrilled you're enjoying your Pioneer TV so much! It's fantastic to hear you love the vibrant picture, great sound, and app selection. We appreciate your loyalty and your purchase of four TVs! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pioneer xumo 32 inch tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this tv for my kids room. Works great and easy to maneuver.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love my TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TV, the picture is great, the sound is phenomenal. The perfect addition to my new space.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, NicoleD, for your wonderful feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you love the picture quality and phenomenal sound. It's fantastic to know that it has become the perfect addition to your new space. Enjoy your TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome 4K TV!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and APP features..Wasnt expecting this nice of a 4K TV for $100!!-Excellent purchase!!-Highly recommend!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your fantastic feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you're enjoying the great picture and app features, and that you found it to be an excellent purchase at such a great price. Your recommendation means a lot to us, and we appreciate you sharing your positive experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for spare bedroom
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV color is sharp and sound is excellebt without a soundbar.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Upstairs TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy to navigate through the menu
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Chris,
Thank you for choosing the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you love the picture quality and find the menu easy to navigate. Your satisfaction is our priority, and we're here if you need any further assistance. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV Great price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful TV for a great price. I have 4 pioneer TV's including these 2. Repeat customer.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi AmyO,
Thank you for your wonderful review of the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you find it to be a powerful TV at a great price and that you're a repeat customer with four Pioneer TVs. Your loyalty means a lot to us. If you have any other questions or need further assistance, feel free to reach out. Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
32” tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv.. great picture and easy to use. For the price you can’t go wrong…
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, Drodon! We're delighted to hear that you love the Pioneer 32” Class LED HD Smart Xumo TV and find it easy to use with a great picture quality. It's wonderful to know that you feel it's a fantastic value for the price. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
The bed tv for Al low price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv beautiful colors and sound I’m very happy with it
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, MarcoN, for your wonderful feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you're enjoying the beautiful colors and sound. Your positive comments are greatly appreciated and inspire us to continue delivering excellent products. Enjoy your viewing experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Ideal size for small room
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really has an amazing quality for the small price, and excellent sound, ideal for small room.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi EfrainI,
Thank you for your feedback! We're thrilled to hear that you find our 32” Class LED HD Smart Xumo TV to have amazing quality and excellent sound, especially at such a great price. It's wonderful to know that it's ideal for your small room. If you have any questions or need further assistance, feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pioneer tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv,great picture,good remote,fast shipping Packaged well
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Mother approved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom loves the TV, she's in a nursing home,so the picture quality is great for her
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi SherritaW,
Thank you for sharing your experience with the Pioneer 32” Class LED HD Smart Xumo TV! We're so happy to hear that your mom loves the TV and that the picture quality is great for her in the nursing home. If you have any other questions or need further assistance, feel free to reach out. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good replacement TV.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is decent with a good set of features. The remote is comfortable for one handed operation with a good non-slip texture. The Xumo TV app is as bad as it gets. Slow to start up, terrible interface, and generally buffers a lot. Most other applications also buffered significantly, especially after about 2 hours of watching. Perhaps a problem with this unit. I'll see if a replacement has the same problems.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Light and Easy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can't beat the price for this size TV, good for every day use.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, DeeDoor4, for your positive review! We're delighted to hear that you find our Pioneer 32” Class LED HD Smart Xumo TV to be a great value for everyday use. Your satisfaction is important to us, and we're thrilled our product meets your expectations. If you have any further feedback or questions, please feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Great deal.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal Great price. Will be buying soon ,looking for a tv/dvd .
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi GregD,
Thank you for your review! We're glad to hear that you found the Pioneer 32” Class LED HD Smart Xumo TV to be a great deal at a great price. We hope you enjoy your purchase and find the perfect TV/DVD combo soon. If you need any assistance, feel free to reach out! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Ver Affordable Item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the price the item is avery good buy, good quality
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your great feedback, JoNel! We're pleased to hear that you find the Pioneer 32” Class LED HD Smart Xumo TV to be a very good buy and of good quality. Your satisfaction is important to us, and we appreciate you taking the time to share your positive experience! Jeth | Insignia Support.
- Pros mentioned:Setup
Rated 5 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the price. Did not have any issues getting it set up and mounted.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, JoshM, for your excellent feedback on the Pioneer - 32” Class LED HD Smart Xumo TV! We're delighted to hear that you found it easy to set up and mount, and that you're pleased with the value it offers. Your positive experience is important to us, and we're glad the TV meets your expectations. If you have any more thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Small size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for kids room I highly recommend it and the quality is perfect
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, user366346! We're delighted to hear that the Pioneer 32” Class LED HD Smart Xumo TV is the perfect size for your kids' room and that you're impressed with its quality. We appreciate your recommendation and hope your kids enjoy their new TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285


















