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Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
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Customer reviews

Rating 4.5 out of 5 stars with 584 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 584 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer 32

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid frame, good picture. Has good viewing angle even at 45 degrees from the side.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback, Aqua! We're pleased to hear that you appreciate the solid frame and picture quality of the Pioneer 32” Class LED HD Smart Xumo TV. It's great to know that the TV offers a good viewing angle even at 45 degrees from the side. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bob Mattison

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better than I expected. Great picture and great response to changing channels. The sound is also great coming from the new TV. I am very happy with the new TV set!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi RobertM,

      Thank you for sharing your positive experience with the Pioneer 32” Class LED HD Smart Xumo TV! It’s fantastic to hear that it exceeded your expectations with its great picture quality, responsive channel changing, and excellent sound. We’re thrilled that you’re very happy with your new TV set.

      Your feedback is valuable and helps others make informed decisions. Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962 BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    App performance

    Rated 3 out of 5 stars

    not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not for me spent 5 hrs trying to download apps it would start get so far get failed download try again and every time have to put in wifi password same thing everything good then back to try again which you need apps downloaded to view them.tv is going back.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, TheodoreD. We understand your frustration with the difficulty you encountered in downloading apps on the Pioneer 32” Class LED HD Smart Xumo TV. We apologize for the inconvenience. If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome 4K TV!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and APP features..Wasnt expecting this nice of a 4K TV for $100!!-Excellent purchase!!-Highly recommend!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you're enjoying the great picture and app features, and that you found it to be an excellent purchase at such a great price. Your recommendation means a lot to us, and we appreciate you sharing your positive experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Quality item for the price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the lovely feedback, Favorite! We're so pleased to hear that you're very happy with your Pioneer 32” Class LED HD Smart Xumo TV and that it’s delivering great quality at a price that feels just right—your satisfaction truly means a lot to us! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Cute TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for kids room! Its small but perfect for kids room. I decorated my sons room and he loved it. You can mount to wall or put on top of dresser.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is GREAT its loud and the kids love playing the games on it

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, TammieT, for your wonderful feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that the picture quality and sound are impressive, and that your kids are enjoying their gaming experience. Your positive comments are greatly appreciated and inspire us to continue delivering excellent products. Enjoy the fun times with your family! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this TV so much we have now purchased 4. Amazing vibrant picture, great sound and tons of apps.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, KimberlyM! We're thrilled you're enjoying your Pioneer TV so much! It's fantastic to hear you love the vibrant picture, great sound, and app selection. We appreciate your loyalty and your purchase of four TVs! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV, the picture is great, the sound is phenomenal. The perfect addition to my new space.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, NicoleD, for your wonderful feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you love the picture quality and phenomenal sound. It's fantastic to know that it has become the perfect addition to your new space. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv for the price.love this TV nice buy nice features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV was easy to setup and the quality is great.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the feedback, JimB! We're glad to hear that the Pioneer 32” Class LED HD Smart Xumo TV was easy to set up and that you're enjoying its quality—it's always great to know when a product delivers a smooth and satisfying experience right from the start. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my office. Clear and great quality. Perfect size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has great sound no tinnyness the picture is sharp

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small areas: sunroom/kitchen or even private stidy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    32 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with tv would recommend this tv to anyone

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the kind words, Patriceblessed! We're so glad to hear you're very satisfied with your Pioneer 32” Class LED HD Smart Xumo TV and that you'd recommend it to others. Your feedback means a lot, and we’re happy it’s been a great fit for your needs! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would buy again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture. Easy to set up, and connect to wifi! And excellent price!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you found the picture very clear, the setup easy, and the connection to WiFi seamless. It's great to know that you also appreciate the excellent price. Your positive feedback is greatly appreciated, and we're glad you're enjoying your TV. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV Great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful TV for a great price. I have 4 pioneer TV's including these 2. Repeat customer.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi AmyO,

      Thank you for your wonderful review of the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you find it to be a powerful TV at a great price and that you're a repeat customer with four Pioneer TVs. Your loyalty means a lot to us. If you have any other questions or need further assistance, feel free to reach out. Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price very pleased got two of them

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, WilliamV! We're so glad to hear that you're enjoying your new Pioneer 32” Smart TVs and that they’ve been a great value for you. It’s always exciting to know when a product meets expectations so well that it inspires a second purchase—thanks again for sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ideal size for small room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really has an amazing quality for the small price, and excellent sound, ideal for small room.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi EfrainI,

      Thank you for your feedback! We're thrilled to hear that you find our 32” Class LED HD Smart Xumo TV to have amazing quality and excellent sound, especially at such a great price. It's wonderful to know that it's ideal for your small room. If you have any questions or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV 32 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast shipping and excellent picture quality and great sound

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, ErnestoD, for your fantastic feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you received your TV quickly and are enjoying the excellent picture quality and sound. Your positive comments are greatly appreciated and inspire us to continue delivering top-notch products. Enjoy your viewing experience! Jeth | Pioneer Support. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer