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Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
Your price for this item is $89.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 560 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 32” Class LED HD Smart Xumo TV favorably for its picture quality, ease of use, and price. The size and simple setup are also appreciated by some. However, a few customers have noted issues with connectivity and app performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 560 reviews
  • Cons mentioned:
    App performance

    Rated 3 out of 5 stars

    not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not for me spent 5 hrs trying to download apps it would start get so far get failed download try again and every time have to put in wifi password same thing everything good then back to try again which you need apps downloaded to view them.tv is going back.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, TheodoreD. We understand your frustration with the difficulty you encountered in downloading apps on the Pioneer 32” Class LED HD Smart Xumo TV. We apologize for the inconvenience. If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pops

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture eazy to use every older people fast refreshing

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Bear, for your positive feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you find the picture quality great and the TV easy to use, especially for older people. Your comments are greatly appreciated and inspire us to continue delivering excellent products. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this TV so much we have now purchased 4. Amazing vibrant picture, great sound and tons of apps.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, KimberlyM! We're thrilled you're enjoying your Pioneer TV so much! It's fantastic to hear you love the vibrant picture, great sound, and app selection. We appreciate your loyalty and your purchase of four TVs! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer xumo 32 inch tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv for my kids room. Works great and easy to maneuver.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV, the picture is great, the sound is phenomenal. The perfect addition to my new space.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, NicoleD, for your wonderful feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you love the picture quality and phenomenal sound. It's fantastic to know that it has become the perfect addition to your new space. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome 4K TV!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and APP features..Wasnt expecting this nice of a 4K TV for $100!!-Excellent purchase!!-Highly recommend!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you're enjoying the great picture and app features, and that you found it to be an excellent purchase at such a great price. Your recommendation means a lot to us, and we appreciate you sharing your positive experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for spare bedroom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV color is sharp and sound is excellebt without a soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Upstairs TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to navigate through the menu

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Chris,

      Thank you for choosing the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you love the picture quality and find the menu easy to navigate. Your satisfaction is our priority, and we're here if you need any further assistance. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV Great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful TV for a great price. I have 4 pioneer TV's including these 2. Repeat customer.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi AmyO,

      Thank you for your wonderful review of the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you find it to be a powerful TV at a great price and that you're a repeat customer with four Pioneer TVs. Your loyalty means a lot to us. If you have any other questions or need further assistance, feel free to reach out. Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    32” tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv.. great picture and easy to use. For the price you can’t go wrong…

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, Drodon! We're delighted to hear that you love the Pioneer 32” Class LED HD Smart Xumo TV and find it easy to use with a great picture quality. It's wonderful to know that you feel it's a fantastic value for the price. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The bed tv for Al low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv beautiful colors and sound I’m very happy with it

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, MarcoN, for your wonderful feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you're enjoying the beautiful colors and sound. Your positive comments are greatly appreciated and inspire us to continue delivering excellent products. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ideal size for small room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really has an amazing quality for the small price, and excellent sound, ideal for small room.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi EfrainI,

      Thank you for your feedback! We're thrilled to hear that you find our 32” Class LED HD Smart Xumo TV to have amazing quality and excellent sound, especially at such a great price. It's wonderful to know that it's ideal for your small room. If you have any questions or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv,great picture,good remote,fast shipping Packaged well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mother approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves the TV, she's in a nursing home,so the picture quality is great for her

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi SherritaW,

      Thank you for sharing your experience with the Pioneer 32” Class LED HD Smart Xumo TV! We're so happy to hear that your mom loves the TV and that the picture quality is great for her in the nursing home. If you have any other questions or need further assistance, feel free to reach out. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good replacement TV.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is decent with a good set of features. The remote is comfortable for one handed operation with a good non-slip texture. The Xumo TV app is as bad as it gets. Slow to start up, terrible interface, and generally buffers a lot. Most other applications also buffered significantly, especially after about 2 hours of watching. Perhaps a problem with this unit. I'll see if a replacement has the same problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light and Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat the price for this size TV, good for every day use.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, DeeDoor4, for your positive review! We're delighted to hear that you find our Pioneer 32” Class LED HD Smart Xumo TV to be a great value for everyday use. Your satisfaction is important to us, and we're thrilled our product meets your expectations. If you have any further feedback or questions, please feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal Great price. Will be buying soon ,looking for a tv/dvd .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ver Affordable Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price the item is avery good buy, good quality

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your great feedback, JoNel! We're pleased to hear that you find the Pioneer 32” Class LED HD Smart Xumo TV to be a very good buy and of good quality. Your satisfaction is important to us, and we appreciate you taking the time to share your positive experience! Jeth | Insignia Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. Did not have any issues getting it set up and mounted.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JoshM, for your excellent feedback on the Pioneer - 32” Class LED HD Smart Xumo TV! We're delighted to hear that you found it easy to set up and mount, and that you're pleased with the value it offers. Your positive experience is important to us, and we're glad the TV meets your expectations. If you have any more thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Small size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for kids room I highly recommend it and the quality is perfect

    I would recommend this to a friend