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Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
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Customer reviews

Rating 4.5 out of 5 stars with 594 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 594 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV recently to replace a friend old CRT. I love it. Easy to work and picture quality is good, display is nice for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! I’m putting them in each room when I catch them on sale. My wife loves the one in her bathroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ideal size for small room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really has an amazing quality for the small price, and excellent sound, ideal for small room.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi EfrainI,

      Thank you for your feedback! We're thrilled to hear that you find our 32” Class LED HD Smart Xumo TV to have amazing quality and excellent sound, especially at such a great price. It's wonderful to know that it's ideal for your small room. If you have any questions or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    32" Pioneer Xumo TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect little tv for any room. I chose to use it in the bedroom. Its small, but mighty. The set up was easy, and it comes with so much already programed into the tv. I paid $80.00 for the tv, and I could not be happier.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, Kathy! We're so glad your Pioneer TV fits perfectly in your bedroom and delivers great value. Small but mighty just like you said!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it to be a great TV for the price. I was not expecting that much, but was pleasantly surprised.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you found it to be a great value and that it exceeded your expectations. Your pleasant surprise is exactly what we aim for, and we're glad you're happy with your purchase. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV Great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful TV for a great price. I have 4 pioneer TV's including these 2. Repeat customer.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi AmyO,

      Thank you for your wonderful review of the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you find it to be a powerful TV at a great price and that you're a repeat customer with four Pioneer TVs. Your loyalty means a lot to us. If you have any other questions or need further assistance, feel free to reach out. Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV, hits well above the price point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was easy to set up and the remote interface is very intuitive for users. It has all of the primary streaming services available too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is GREAT its loud and the kids love playing the games on it

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, TammieT, for your wonderful feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that the picture quality and sound are impressive, and that your kids are enjoying their gaming experience. Your positive comments are greatly appreciated and inspire us to continue delivering excellent products. Enjoy the fun times with your family! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would buy again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture. Easy to set up, and connect to wifi! And excellent price!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you found the picture very clear, the setup easy, and the connection to WiFi seamless. It's great to know that you also appreciate the excellent price. Your positive feedback is greatly appreciated, and we're glad you're enjoying your TV. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality 32 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. The graphic shows great. I love that it comes with its own tv channel that show really nice.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback about the Pioneer 32” Class LED HD Smart Xumo TV. We are thrilled to hear that you love the TV and are enjoying the high-quality graphics and unique channel offerings.

      At Pioneer, we strive to create products that enhance your viewing experience, and it’s wonderful to know that our efforts have resonated with you. If you have any further suggestions or questions, please don’t hesitate to reach out. Your satisfaction is our priority, and we appreciate your support.

      Happy watching! BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. Did not have any issues getting it set up and mounted.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JoshM, for your excellent feedback on the Pioneer - 32” Class LED HD Smart Xumo TV! We're delighted to hear that you found it easy to set up and mount, and that you're pleased with the value it offers. Your positive experience is important to us, and we're glad the TV meets your expectations. If you have any more thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    32” tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv.. great picture and easy to use. For the price you can’t go wrong…

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, Drodon! We're delighted to hear that you love the Pioneer 32” Class LED HD Smart Xumo TV and find it easy to use with a great picture quality. It's wonderful to know that you feel it's a fantastic value for the price. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mother approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves the TV, she's in a nursing home,so the picture quality is great for her

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi SherritaW,

      Thank you for sharing your experience with the Pioneer 32” Class LED HD Smart Xumo TV! We're so happy to hear that your mom loves the TV and that the picture quality is great for her in the nursing home. If you have any other questions or need further assistance, feel free to reach out. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Quality item for the price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the lovely feedback, Favorite! We're so pleased to hear that you're very happy with your Pioneer 32” Class LED HD Smart Xumo TV and that it’s delivering great quality at a price that feels just right—your satisfaction truly means a lot to us! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great 32" smart tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a smaller TV to put into my man cave to watch sports and those had a great price point on it so I bought it, it works fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price for a smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually bought for my boy. Was a very good price for a smart TV. Would definitely buy another.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, JasonB! We're delighted to hear that you found the Pioneer 32” Class LED HD Smart Xumo TV to be a great purchase for your boy at a very good price. It's wonderful to know that you're so satisfied with it that you'd consider buying another. We appreciate you sharing your positive experience with us! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value tv. Does what it's supposed to do. I'm very satisfied after 2 months of use.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, ArnoldC, for sharing your positive experience with the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you're very satisfied with its performance and value. Your feedback is greatly appreciated and helps us continue to provide quality products. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV 32 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast shipping and excellent picture quality and great sound

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, ErnestoD, for your fantastic feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you received your TV quickly and are enjoying the excellent picture quality and sound. Your positive comments are greatly appreciated and inspire us to continue delivering top-notch products. Enjoy your viewing experience! Jeth | Pioneer Support. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this tv it has a great picture. I like the bigger screen, much better than old 24 inch tv. It was good selection of apps on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Price is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV for it's price. I will buy again for a small room.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback, user935929! We're delighted to hear that you're enjoying your Pioneer 32” Class LED HD Smart Xumo TV and finding it to be a great value. It's wonderful to know that you're considering purchasing another one for a small room. Your comments are greatly appreciated and help us continue to provide quality products and services. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer