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Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
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Customer reviews

Rating 4.5 out of 5 stars with 594 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 594 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    32 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with tv would recommend this tv to anyone

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the kind words, Patriceblessed! We're so glad to hear you're very satisfied with your Pioneer 32” Class LED HD Smart Xumo TV and that you'd recommend it to others. Your feedback means a lot, and we’re happy it’s been a great fit for your needs! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV was easy to setup and the quality is great.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the feedback, JimB! We're glad to hear that the Pioneer 32” Class LED HD Smart Xumo TV was easy to set up and that you're enjoying its quality—it's always great to know when a product delivers a smooth and satisfying experience right from the start. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for spare bedroom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV color is sharp and sound is excellebt without a soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pops

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture eazy to use every older people fast refreshing

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Bear, for your positive feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you find the picture quality great and the TV easy to use, especially for older people. Your comments are greatly appreciated and inspire us to continue delivering excellent products. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer xumo 32 inch tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv for my kids room. Works great and easy to maneuver.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture great gift extra free channels.Kids loved it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Acedogg, for your wonderful feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that the clear picture and extra free channels made it a great gift, and that the kids loved it. Enjoy the fantastic viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Small size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for kids room I highly recommend it and the quality is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pionner xumo tv 32

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pionner Xumo Smart Tv is excelent. The image is brillant and sound is regular.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Edwin, for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you find the image quality excellent and appreciate your comments on the sound. Your insights are valuable to us as we strive to enhance our products and services continually. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program. Great for a small room.fecemt pictute

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, GuillermoC! We're glad to hear that your Pioneer 32” Class LED HD Smart Xumo TV was easy to set up and is working well in your space. It’s great to know it’s a good fit for a smaller room and that you're enjoying the picture—thanks for sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price very pleased got two of them

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, WilliamV! We're so glad to hear that you're enjoying your new Pioneer 32” Smart TVs and that they’ve been a great value for you. It’s always exciting to know when a product meets expectations so well that it inspires a second purchase—thanks again for sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear and bright easy to maneuver through remote and proframs

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Annabelle,

      Thank you for your positive feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you're enjoying the clear and bright picture quality, as well as the ease of navigating through the remote and programs. Your satisfaction is our top priority, and we're glad to know that the TV meets your expectations.

      If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your viewing experience! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price. Super clean picture and good sound on straight WiFi running.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback about the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you find it to be a great value with a clean picture and good sound quality on WiFi. If you have any questions or need further assistance, please don't hesitate to call us. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Nice cheap TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my dorm, did wonders for such a good price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal Great price. Will be buying soon ,looking for a tv/dvd .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an extra tv for the man cave. Works well for what I need it to do. Easy to set up and has the apps I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pioneer Xumo TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with high quality display! Up to date with latest streaming technology! Would definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light and Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat the price for this size TV, good for every day use.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, DeeDoor4, for your positive review! We're delighted to hear that you find our Pioneer 32” Class LED HD Smart Xumo TV to be a great value for everyday use. Your satisfaction is important to us, and we're thrilled our product meets your expectations. If you have any further feedback or questions, please feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Good Quality For The Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality and this is great for store use since it has the AV ports attached. I've had trouble before finding the perfect TV since most of them only have HDMI ports.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi JayW, thanks for the thoughtful review! We're glad the Pioneer 32" Xumo TV fits your store’s needs perfectly. Including AV ports was a deliberate choice to support legacy devices, and it’s great to hear that made a difference for you. We appreciate your feedback and are happy the picture quality impressed you. If you ever need assistance or have suggestions, we’re just a message away. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv,great picture,good remote,fast shipping Packaged well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice t v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, my mom loves that and I loved the price. Great deal

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback on the Pioneer 32” Class LED HD Smart Xumo TV, Pitsylvester1975! We're delighted to hear that you and your mom are enjoying the user-friendly features and that you found it to be a great deal. Your positive experience is very important to us, and we appreciate you taking the time to share it. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer