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Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
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Customer reviews

Rating 4.5 out of 5 stars with 594 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 594 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The bed tv for Al low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv beautiful colors and sound I’m very happy with it

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, MarcoN, for your wonderful feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you're enjoying the beautiful colors and sound. Your positive comments are greatly appreciated and inspire us to continue delivering excellent products. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a fast response like a good processor the picture quality is good and decent for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for our guest room. It was easy to set up and works perfect for our use.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're glad to hear that the setup was easy and that it works perfectly for your guest room. Your satisfaction is important to us, and we appreciate your support. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality and Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was easy to set up. It has a great picture and sound quality. And, the price was very reasonable. I love it!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful review! We’re delighted to hear that you found the TV easy to set up and that you’re enjoying its great picture and sound quality. It’s fantastic to know that you also found the price reasonable. Your satisfaction means a lot to us, and we’re thrilled that you love your new TV. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your viewing experience!

      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up an online order. The employees were polite and efficient even when there was a bit of a hang up with customers in front of me. They handled everything with professionalism and kindness. Give them a raise.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re glad to hear that the team handled your pickup with professionalism and kindness, even during a busy moment. It’s always encouraging to know our employees are making a positive impact through their efficiency and respectful service. Your recognition means a lot.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the television great picture clear view sounds great very good price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, DrusillaC! We're delighted to hear that you love your Pioneer 32” Class LED HD Smart Xumo TV. It's wonderful to know that you're enjoying the great picture quality, clear view, and sound, all at a very good price.

      If you have any other feedback or need assistance, feel free to reach out. Enjoy your TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Upstairs TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to navigate through the menu

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Chris,

      Thank you for choosing the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you love the picture quality and find the menu easy to navigate. Your satisfaction is our priority, and we're here if you need any further assistance. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture works good easy set up. Sound without speakers is good.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback on the Pioneer 32” Class LED HD Smart Xumo TV, Byrongalone! We're delighted to hear that you're enjoying the great picture quality, easy setup, and good sound even without external speakers. Your comments are valuable to us and help us continue to improve our products and services. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ver Affordable Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price the item is avery good buy, good quality

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your great feedback, JoNel! We're pleased to hear that you find the Pioneer 32” Class LED HD Smart Xumo TV to be a very good buy and of good quality. Your satisfaction is important to us, and we appreciate you taking the time to share your positive experience! Jeth | Insignia Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it shows very clear picture quality is extremely good

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you love it and find the picture quality extremely good. Your positive feedback is greatly appreciated, and we're glad you're enjoying your TV. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money.You could not go wrong.Thanks!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer 32" Class LED HD Smart Xumo TV! We're thrilled to hear that you find it to be a great value and that it meets your expectations. Your feedback is greatly appreciated and helps us continue to offer quality products at competitive prices. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Royal Oak Nails salon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and good price for 32 inch TV , picture very clear .

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, NghiaL, for your positive feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're pleased to hear that you find the quality and price to be excellent, and that the picture clarity meets your expectations. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    The sound is very low and poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very low and poor quality, everything else works fine but the sound is bad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Pioneer T.V. I'm happy wagon trails at home with y

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pioneer T.V. has easy options to go to, set-up and has a number pad to simplify w/o having to scroll to only.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, MarcusH! We're pleased to hear that you found the setup process straightforward and appreciate the convenience of the number pad on your Pioneer 32” Class LED HD Smart Xumo TV. It's great to know that these features enhance your viewing experience. Enjoy your new TV! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome, convenient Tv..... ...................

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this tv, unbelievable quality for price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, MarkL, for your positive feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you're very pleased with the quality and price of the TV. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for streaming. Excellent picture and easy to setup

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer - 32” Class LED HD Smart Xumo TV, JHuckaby! We're delighted to hear that you're enjoying the excellent picture quality and ease of setup for streaming. Your positive feedback is greatly appreciated and helps us continue to deliver quality products. If you have any other thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Garage TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my garage so I could watch while I worked out or washed the cars! What a bargain! Video quality and volume met my needs especially during football season. It was really cheap on sale. Such a great value when you need an extra tv.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, DaBestBuyer, for sharing how the Pioneer TV fits your garage setup perfectly. We’re thrilled to hear the quality and value aligned with your needs. Your comments are appreciated. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size. Has a great picture and the sound quality is excellent

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback, Ronm! We're delighted to hear that you're enjoying the great picture and excellent sound quality of your Pioneer 32” Class LED HD Smart Xumo TV. Your satisfaction is very important to us, and we're thrilled that the TV's size and performance have met your expectations. If you have any further comments or suggestions, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture & sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture & sound and at the price that is crazy low

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback on the Pioneer 32” Class LED HD Smart Xumo TV, ilmjay! We're thrilled to hear that you're enjoying the excellent picture and sound quality, and that you found it to be an incredible value for the price. Your positive experience is very important to us, and we appreciate you taking the time to share it. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer