Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
Loading...

Customer reviews

Rating 4.5 out of 5 stars with 594 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 594 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Exceptional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect price, perfect size, & perfect for our room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price!! Super lite too Easy set up

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JoeR, for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you find the picture quality great for the price, appreciate the lightweight design, and found the setup easy. Your positive comments are greatly appreciated! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    office

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv for the price and size needed for a office

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JatinderG, for your feedback! We're glad to hear that the Pioneer 32” Class LED HD Smart Xumo TV is a great fit for your office needs. It's wonderful to know that you're satisfied with both the price and size. Enjoy your new TV!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sharp picture, color crisp and easy to set up.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback, Picture! We're delighted to hear that you're enjoying the clear, sharp picture and crisp colors of your Pioneer 32” Class LED HD Smart Xumo TV, and that it was easy to set up. Your satisfaction is very important to us, and we're thrilled that the TV has met your expectations. If you have any further comments or suggestions, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good tv. Has many ports and sharp image quality. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Simple setup. Definitely was an excellent buy at close out price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok tv

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok tv to use for my security system- the only issue is the hdmi connection will disconnect randomly and i have to reconnect it- i can't find a setting to prevent it from doing this

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great value

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this economic television was just what i needed for a monitor

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're glad to hear that it perfectly meets your needs as a monitor. Your satisfaction is important to us, and we appreciate your support. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 32 in tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, works nice and picture is better than expected.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you found it to be a great value and that the picture quality exceeded your expectations. Your satisfaction is important to us, and we appreciate your support. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with my purchase. The picture is clear and I love the voice remote feature.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture image and quality I would recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked good for a few months. Then kids happened..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for a few months then my nephew threw a toy dinosaur at it breaking the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Hugerui85rdbbujuyresdvnii86rfvbhjiuu6tg

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Thomas, for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're glad to hear that you find it easy to use. Your satisfaction is important to us, and we appreciate your support! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I needed and very good quality.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback, KristyH! We're delighted to hear that your Pioneer 32” Class LED HD Smart Xumo TV is exactly what you needed and that you're impressed with its quality. Your satisfaction is very important to us, and we're thrilled that you're happy with your purchase. We look forward to serving you again soon! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good Tv!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift! Great Product and Tv! Will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for guest bedroom. Great picture and sound!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that it's an excellent choice for your guest bedroom and that you're enjoying the great picture and sound quality. Your satisfaction is important to us, and we appreciate you sharing your positive experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv room guests

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent on my guest room, lock great and quality is the best

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Fredys,

      Thank you for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that it looks great in your guest room and that you find the quality to be the best. Your satisfaction is important to us, and it's wonderful to know that our TV meets your expectations. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Simple.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my kids play room streams seamlessly. Plenty of built-in apps.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect small tv for our kid's small room! Great Price. Can't beat it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi BrettS,

      Thank you for your wonderful review! We’re delighted to hear that the Pioneer 32” Class LED HD Smart Xumo TV is the perfect fit for your kid’s room and that you’re happy with the price.

      If you have any other questions or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great picture

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great picture easy set up. I would get another one

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, techfan, for your kind words about the Pioneer 32” Class LED HD Smart Xumo TV! We're glad you're enjoying the great picture and easy setup. We appreciate your feedback and are happy to hear you'd consider another. Thank you, techfan, for your kind words about the Pioneer 32” Class LED HD Smart Xumo TV! We're glad you're enjoying the great picture and easy setup. We appreciate your feedback and are happy to hear you'd consider another. - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer