Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
Loading...

Customer reviews

Rating 4.5 out of 5 stars with 584 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 584 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Exceptional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect price, perfect size, & perfect for our room.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    office

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv for the price and size needed for a office

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JatinderG, for your feedback! We're glad to hear that the Pioneer 32” Class LED HD Smart Xumo TV is a great fit for your office needs. It's wonderful to know that you're satisfied with both the price and size. Enjoy your new TV!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price!! Super lite too Easy set up

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JoeR, for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you find the picture quality great for the price, appreciate the lightweight design, and found the setup easy. Your positive comments are greatly appreciated! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Pioneer T.V. I'm happy wagon trails at home with y

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pioneer T.V. has easy options to go to, set-up and has a number pad to simplify w/o having to scroll to only.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, MarcusH! We're pleased to hear that you found the setup process straightforward and appreciate the convenience of the number pad on your Pioneer 32” Class LED HD Smart Xumo TV. It's great to know that these features enhance your viewing experience. Enjoy your new TV! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sharp picture, color crisp and easy to set up.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback, Picture! We're delighted to hear that you're enjoying the clear, sharp picture and crisp colors of your Pioneer 32” Class LED HD Smart Xumo TV, and that it was easy to set up. Your satisfaction is very important to us, and we're thrilled that the TV has met your expectations. If you have any further comments or suggestions, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Dnice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but a great tv would buy again thank you...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture image and quality I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! really smart! Good quality picture with Pioneer sounds! What a good combo!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    i am happy with my purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got one for my daughter,ashe was having internet issues but thought it was the Television.It was not

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi LydiaE,

      Thank you for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We’re glad to hear that you got one for your daughter. It’s great to know that the internet issues were resolved and that the TV was not the cause.

      We appreciate you sharing your experience with us! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tv for the price.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and working well so far. Replaced same size tv but this one is much smarter.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. Shows clear and quality is great. It took a few hours for the TV to update.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my kitchen, it has great sound nice picture and Xumo tv is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Hugerui85rdbbujuyresdvnii86rfvbhjiuu6tg

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Thomas, for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're glad to hear that you find it easy to use. Your satisfaction is important to us, and we appreciate your support! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great value

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this economic television was just what i needed for a monitor

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're glad to hear that it perfectly meets your needs as a monitor. Your satisfaction is important to us, and we appreciate your support. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 32 in tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, works nice and picture is better than expected.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you found it to be a great value and that the picture quality exceeded your expectations. Your satisfaction is important to us, and we appreciate your support. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Great price! A great addition to my home office.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! A great addition to my home office as an additional screen.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, Katie! Perfect use for a smart TV—glad it fits your home office setup so well!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    loved it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing tv! way better than insignia and so cheap too

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your enthusiastic review, eddyp! It’s fantastic to hear that you find the Pioneer 32” Class LED HD Smart Xumo TV to be amazing and a great value compared to other brands. Your positive experience will certainly help others in their search for an affordable quality TV. If you have any favorite features or content you enjoy watching on it, I’d love to hear more! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I needed and very good quality.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback, KristyH! We're delighted to hear that your Pioneer 32” Class LED HD Smart Xumo TV is exactly what you needed and that you're impressed with its quality. Your satisfaction is very important to us, and we're thrilled that you're happy with your purchase. We look forward to serving you again soon! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Little TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV. Easy to set up. Bought for guest rooms. Would be perfect anywhere. Excellent price!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback! We’re thrilled to hear that you find the TV easy to set up and perfect for your guest rooms. It’s wonderful to know that you think it would be great anywhere and that you appreciate the excellent price. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new TV! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Simple setup. Definitely was an excellent buy at close out price.

    I would recommend this to a friend