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Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
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Customer reviews

Rating 4.5 out of 5 stars with 584 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 584 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good tv. Has many ports and sharp image quality. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for guest bedroom. Great picture and sound!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that it's an excellent choice for your guest bedroom and that you're enjoying the great picture and sound quality. Your satisfaction is important to us, and we appreciate you sharing your positive experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with my purchase. The picture is clear and I love the voice remote feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV for Covered Patio.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted a small tv for outside, so it’s fine for that. It would work great in a bedroom, but wouldn’t be my choice for my main tv. It too small for that, but maybe a larger size would work for that.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, Stan! We're glad to hear that the Pioneer 32” Class LED HD Smart Xumo TV is working well for your outdoor space. It's great to know that it would also be a good fit for a bedroom. We appreciate your insights and hope you find a larger size that suits your needs for a main TV. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv room guests

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent on my guest room, lock great and quality is the best

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Fredys,

      Thank you for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that it looks great in your guest room and that you find the quality to be the best. Your satisfaction is important to us, and it's wonderful to know that our TV meets your expectations. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great picture easy set up. I would get another one

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, techfan, for your kind words about the Pioneer 32” Class LED HD Smart Xumo TV! We're glad you're enjoying the great picture and easy setup. We appreciate your feedback and are happy to hear you'd consider another. Thank you, techfan, for your kind words about the Pioneer 32” Class LED HD Smart Xumo TV! We're glad you're enjoying the great picture and easy setup. We appreciate your feedback and are happy to hear you'd consider another. - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Broken stand…..No Problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV working fine so far…. It was arrived with one of the two stands broken. No problem b/c it being used as a wall mount TV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for letting us know. We’re glad to hear the TV is working well and that it fits your setup as a wall-mounted unit. We appreciate your understanding regarding the broken stand and are happy it didn’t affect your overall experience. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Tv order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sized tv for a bedroom at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price! Would definitely buy again!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, BraydenW, for your fantastic feedback! We're thrilled to hear that you're pleased with the Pioneer 32” Class LED HD Smart Xumo TV and that you find it a great value for the price. Your satisfaction and willingness to buy again mean a lot to us. If you have any more comments or need assistance, we're here to help. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great cheaper TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my grandma and she loves it. Sound is crisp and the picture is great.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review! We’re delighted to hear that your grandma loves the Pioneer 32” Class LED HD Smart Xumo TV. It’s wonderful to know that the sound is crisp and the picture quality is great. If you have any other feedback or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good additional TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works with our Spectrum cable arangement.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bang for the buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the $$$! It is my fourth one, and no complaints thus far

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect small tv for our kid's small room! Great Price. Can't beat it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi BrettS,

      Thank you for your wonderful review! We’re delighted to hear that the Pioneer 32” Class LED HD Smart Xumo TV is the perfect fit for your kid’s room and that you’re happy with the price.

      If you have any other questions or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has worked great so far and the price couldn't be ebat.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, Jeff! We're glad to hear your 32" Pioneer Xumo TV is working great and delivering solid value. We designed this model to be a reliable, budget-friendly option without compromising on smart features—happy to know it's hitting the mark! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv my parents are very happy with it and a right size for a room

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Quiles, it's wonderful to hear that your parents are very happy with their Pioneer 32” Class LED HD Smart Xumo TV! It sounds like it's the perfect size for their room. Thanks for sharing your positive experience! If you have any questions or need any tips on getting the most out of the TV, feel free to ask. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a television with very good quality and very good sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly for my need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product great quality have it on our studio where lately i have been using it either to project my laptop or watch some news while working. Ordered online and great easy flow for pickup i enjoyed the experience instead of browsing in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional price,salesperson was very helpful and very courteous.TV was a gift for my grandson and was perfect for him.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your kind words, TimothyW! We're delighted to hear that the TV was a perfect gift for your grandson and that you had a great experience with our helpful and courteous team. It’s always heartwarming to know when a product brings joy and fits just right for its intended purpose—your feedback truly means a lot! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Excellent low price smart TV for kid's bedroom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent inexpensive Wi-Fi streaming kid's bedroom (smaller 32") TV Obviously not 4k or FHD , but even HD 1366x768 is better than the CRT TVs I grew up with Again , excellent 32" low cost smart TV for a kid's bedroom or home office side-table

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your excellent review! We're delighted to hear that our 32” Class LED HD Smart Xumo TV is a great fit for your kid's bedroom or home office. It's wonderful to know that you appreciate the HD quality and find it a valuable, low-cost option.

      Your satisfaction is our top priority, and we're glad our product is meeting your needs. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Edward C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv for the price. Perfect for a smaller room

    I would recommend this to a friend