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Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
Your price for this item is $89.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 560 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 32” Class LED HD Smart Xumo TV favorably for its picture quality, ease of use, and price. The size and simple setup are also appreciated by some. However, a few customers have noted issues with connectivity and app performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 560 reviews
  • Rated 5 out of 5 stars

    Basement TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it out of the box and it was packaged good. Everything was included. Installed feet and plugged it in. It walked me through the setup process with no problems. It now works great!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi JohnZ,

      Thank you for your review! We're glad to hear that your new Pioneer 32” Class LED HD Smart Xumo TV was well-packaged and easy to set up. It's fantastic that everything went smoothly and that it's working great in your basement. If you have any questions or need further assistance, don't hesitate to reach out. Enjoy your new TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer Xumo TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to return our Xumo streaming box saving us the rental fees.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, mbc315! It’s great to hear that the TV’s built-in features helped simplify your setup and brought added convenience by eliminating extra equipment. We’re glad it’s working well for you and appreciate you sharing your experience! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV that I was able to catch on sale at a great price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback! We’re thrilled to hear that you’re enjoying your new TV and that you were able to take advantage of a great sale. It’s always wonderful when our customers find both quality and value in our products. If you have any questions or need further assistance, feel free to reach out. Enjoy your viewing experience! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    BEST BUY FRAUD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was NOT fully checked for function & is NOT in EXCELLENT condition as was advertised-FRAUD by BEST BUY. TV randomly turns off by itself, intermittent sound but no picture, picture freezes, few times tv has not turned on after pushing power button.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Insignia Customer, for voicing your concerns. We’re sorry to hear the TV’s performance did not match your expectations. Your experience is not what we strive for, and we truly appreciate you bringing these issues to our attention. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality with good refreshing rate

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi MohammedJ,

      Thank you for your review! We’re delighted to hear that you’re enjoying the excellent picture quality and good refresh rate of the Pioneer 32” Class LED HD Smart Xumo TV. If you have any other feedback or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great and the price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV great price nothing more to and other than I love the fact that Best buy has many options of buying TVs of all sizes and all prices

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the wonderful feedback, Jeffew64! We're so glad to hear you're enjoying your TV and that you appreciate the variety and flexibility Best Buy offers when it comes to finding the perfect fit. It’s always great to know when a product and shopping experience come together just right—your support means a lot! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good for price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Clear and bright picture.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that you find the product to be a good value for the price and that you’re enjoying the clear and bright picture. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new product! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good Basic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic TV for the money. Built in app interface very similar to Fire TV

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, fcwong, for your review. We’re glad to hear the Pioneer TV delivers solid value as a basic option and that the built-in app interface offers familiarity and ease of use. We appreciate your feedback and hope the TV continues to meet your needs. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    Maintenance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all I think its a good tv. In my opinion it could hang with the best of them. The only problem I have is that it has to work with access ports. Unfortunately, it doesn't have a cable coax attachment. Working as a maintenance guy in a nursing home is kind of impossible, all we have are cable ready

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for your feedback, Darian! We're glad you like the TV overall. We appreciate your note about the coax port—your insight as a maintenance professional is valuable and will be shared with our team for future improvements.
      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality television and the colors are vibrant

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV have the best picture i ever seen great tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    32" Pioneer TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought several tv's for the nursing facility I work at and they work great!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, BrenC, for your review. We’re pleased to hear the TVs are performing well in your nursing facility and appreciate your trust in the Pioneer brand for multiple purchases. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Great value TV for a small space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value smart TV that supports the Xfinity streams app. It doesn't have loud sound. You have to turn it up past 60-70% to hear it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, Mike! We're glad to hear you're enjoying the value and smart features of the TV, especially with support for the Xfinity Stream app. Your input is appreciated and helps highlight the features that matter most to users—thanks for sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Classroom Tvs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were just what we needed for our small school. Affordable! I am so excited for the kids.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      That’s wonderful to hear, Daniel! So glad the TVs are a great fit for your school—hope the students enjoy every moment!


      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    No way Hosea. NOT XUMOtv for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Poor ease of use. Had so many AI additions that I could not get rid of. Had to cease using it and will end up giving it away.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected. Very good for the inexpensive price,

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review of the Pioneer 32" Class LED HD Smart Xumo TV! We're glad to hear it's performing well and delivering great value for the price. That’s exactly what we aim for.

      If you ever have any questions or need support, feel free to reach out. We appreciate you choosing Pioneer! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well like all the old connections and the smart features

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you again, STEFANC! Your continued trust in Pioneer and appreciation for both the smart functions and legacy connectivity are truly valued. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd Pioneer I have purchased, love the XUMO being pre-loaded.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there! Third time’s the charm—so glad you’re enjoying the built-in Xumo experience again. Appreciate your continued trust in Pioneer!

      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great review for best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service all the employees were helpful and great pricing

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the kind words, TrequanPreston! We're so glad to hear that you had a great experience and found the service and pricing to be just right. It’s always our goal to make every visit smooth and enjoyable, and it’s wonderful to know the team was helpful throughout your purchase. We hope you’re loving your new Pioneer 32” Smart TV! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer