Customer Ratings & Reviews
- Model:
- PN32-551-24U
- SKU:
- 6569962
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV that I was able to catch on sale at a great price
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your positive feedback! We’re thrilled to hear that you’re enjoying your new TV and that you were able to take advantage of a great sale. It’s always wonderful when our customers find both quality and value in our products. If you have any questions or need further assistance, feel free to reach out. Enjoy your viewing experience! Keith | Pioneer Support
- Pros mentioned:Picture quality
Customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is great and the price was great.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Celo843, for your feedback! We're thrilled to hear that you're enjoying the Pioneer 32” Class LED HD Smart Xumo TV and that you're pleased with both the picture quality and the price. Your satisfaction is very important to us! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962
Perfect gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband for the garage he loves it!
I would recommend this to a friend- Pros mentioned:Picture quality
Great little tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality with good refreshing rate
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi MohammedJ,
Thank you for your review! We’re delighted to hear that you’re enjoying the excellent picture quality and good refresh rate of the Pioneer 32” Class LED HD Smart Xumo TV. If you have any other feedback or need further assistance, feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Good for price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. Clear and bright picture.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback! We’re glad to hear that you find the product to be a good value for the price and that you’re enjoying the clear and bright picture. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new product! Keith | Pioneer Support
Pioneer - 32” Class LED HD Smart Xumo TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The order process was a breeze. The TV arrived in good condition and works perfectly. Overall very happy with this purchase. Actually I have ordered quite a few over the past couple of months. Highly recommend to anyone.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, ToddD, for your wonderful feedback on the Pioneer - 32” Class LED HD Smart Xumo TV! We're delighted to hear that the order process was smooth and that the TV arrived in perfect condition. It's great to know that you are very happy with your purchase and that you've ordered several over the past few months. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive experience. Enjoy your new TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality television and the colors are vibrant
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV have the best picture i ever seen great tv
I would recommend this to a friend Broken stand…..No Problem!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV working fine so far…. It was arrived with one of the two stands broken. No problem b/c it being used as a wall mount TV.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for letting us know. We’re glad to hear the TV is working well and that it fits your setup as a wall-mounted unit. We appreciate your understanding regarding the broken stand and are happy it didn’t affect your overall experience. Keith | Pioneer Support
Fantastic tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv experience thanks to Xumo and pioneer. My car speakers are pioneer so this was a must have for me. A Dj also recommended this due to having their equipment brand be Pioneer. Xumo and Pioneer is top quality.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your fantastic feedback, Anonymouse! We're delighted to hear that you're enjoying an excellent TV experience with the Pioneer 32” Class LED HD Smart Xumo TV. It's great to know that your positive experiences with Pioneer car speakers and recommendations from a DJ influenced your choice. We're thrilled that both Xumo and Pioneer are meeting your high standards. Enjoy your top-quality entertainment! Jeth | Pioneer Support.
Great tv for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a tv with great features. I love that it comes with a remote that has voice command. With the voice command it does need to be reconnected to the TV at times though. Otherwise it won't work.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Alex5490, for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're glad to hear that you appreciate the great features and the convenience of the voice command remote. Your comments are valuable to us and encourage us to keep improving our products. Enjoy your viewing experience! Jeth | Pioneer Support.
3rd Pioneer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was our 3rd Pioneer purchase, It works great as a monitor for my home office and still use to watch TV as well. Whenever we need a TV Pioneer will be our first choice.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your continued trust in Pioneer, bkm77! We're thrilled to hear that your third purchase is serving you well, especially as a versatile monitor and TV for your home office. It's incredibly rewarding to know that Pioneer has become your go-to choice, and we truly appreciate your loyalty and kind words. Jeth | Pioneer Support.
Great price! A great addition to my home office.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price! A great addition to my home office as an additional screen.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Katie! Perfect use for a smart TV—glad it fits your home office setup so well!
- Shiela | Pioneer Support
The Grannies Helper !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was what I needed in my guest room, I babysit my grandson and the TV is in his room as he calls it, so now we all can watch what we desire, he loves cartoons.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, TerressaB! It’s heartwarming to hear that the Pioneer 32” Smart Xumo TV has become a great addition to your guest room and a source of joy for your grandson. We’re so glad it’s bringing entertainment to everyone and making those special moments even more enjoyable! Jeth | Pioneer Support.
Great gift!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional price,salesperson was very helpful and very courteous.TV was a gift for my grandson and was perfect for him.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your kind words, TimothyW! We're delighted to hear that the TV was a perfect gift for your grandson and that you had a great experience with our helpful and courteous team. It’s always heartwarming to know when a product brings joy and fits just right for its intended purpose—your feedback truly means a lot! Jeth| Pioneer Support.
Husband loves this TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my sweet husband who gets whatever he wants and some. He absolutely loves this tv, make sure you buy a water proof screen protector with sun deflector for out door use!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that your husband loves it. Your tip about the waterproof screen protector with sun deflector for outdoor use is very helpful. Enjoy your TV! Jeth | Pioneer Support.
Dnice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small but a great tv would buy again thank you...
I would recommend this to a friendBasement TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took it out of the box and it was packaged good. Everything was included. Installed feet and plugged it in. It walked me through the setup process with no problems. It now works great!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi JohnZ,
Thank you for your review! We're glad to hear that your new Pioneer 32” Class LED HD Smart Xumo TV was well-packaged and easy to set up. It's fantastic that everything went smoothly and that it's working great in your basement. If you have any questions or need further assistance, don't hesitate to reach out. Enjoy your new TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Not good for tailgating and possibly nothing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine text on the Home menu is pixelated. Sound output is weak, inaudible in my use case. Volume of bluetooth attached speakers and headphones is also limited. Tired enabling and disabling each audio enhancement, with clear voice active a small improvement perceived YouTubeTV began stuttering on the second college football game. Immediate neighbors surrounding us did not have this issue with their YTtv service, their tvs were TCL and Insignia F20. We also tired different ISP but the issue persisted. Picture is fine. Sound was ok when testing prior to tailgate, that was indoor and in a small room.
No, I would not recommend this to a friend Works for what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a good TV to use in my shed and so far this has been perfect, although I do wish the speakers were a little louder.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, RichardS! We’re delighted the TV has been a great fit for your shed. Your feedback on speaker volume is noted and helpful for future consideration. Tine | Pioneer Support