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Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
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Customer reviews

Rating 4.5 out of 5 stars with 584 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 584 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer is Awesome.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Great pic & sound. Very satisfied with this TV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback! We’re thrilled to hear that you’re very satisfied with your TV and that you’re enjoying the great picture and sound quality. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new TV! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Works for what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a good TV to use in my shed and so far this has been perfect, although I do wish the speakers were a little louder.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, RichardS! We’re delighted the TV has been a great fit for your shed. Your feedback on speaker volume is noted and helpful for future consideration. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv great price. Bought as a gift. They loved it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price point. Arrived fast and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing incredible TV I love it. I will buy it again over and over again.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      DANNYS, thank you for the incredible feedback! It's fantastic to hear you love the 32-inch Pioneer Smart TV so much that you'd buy it again and again. Your enthusiasm is the best compliment we could receive.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome tv for the price dont need anything else im good

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic review! We’re thrilled to hear that you find the TV to be awesome and a great value for the price. It’s wonderful to know that it meets all your needs and that you’re completely satisfied. Your satisfaction is our top priority, and we’re glad to have met your expectations. If you ever have any questions or need assistance, feel free to reach out. Enjoy your new TV! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    Linking to Spectrum was problemmatical

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and shape of the TV but it was very difficult to get it set up to use my Spectrum provider. It quit in the middle of the instructions. Fortunately the Spectrum technician came over and helped me set it up. I had to set up an account with the TV Xumo company which was not easy.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re glad to hear that you’re happy with the size and shape of the TV. We understand that the setup process with your Spectrum provider and creating a Xumo account may have been challenging, and we appreciate your patience in working through it. It’s great that the Spectrum technician was able to assist and get everything up and running. Your feedback is valuable and helps us identify areas where the setup experience can be improved for future users. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV that I was able to catch on sale at a great price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback! We’re thrilled to hear that you’re enjoying your new TV and that you were able to take advantage of a great sale. It’s always wonderful when our customers find both quality and value in our products. If you have any questions or need further assistance, feel free to reach out. Enjoy your viewing experience! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Husband loves this TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sweet husband who gets whatever he wants and some. He absolutely loves this tv, make sure you buy a water proof screen protector with sun deflector for out door use!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that your husband loves it. Your tip about the waterproof screen protector with sun deflector for outdoor use is very helpful. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great and the price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality with good refreshing rate

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi MohammedJ,

      Thank you for your review! We’re delighted to hear that you’re enjoying the excellent picture quality and good refresh rate of the Pioneer 32” Class LED HD Smart Xumo TV. If you have any other feedback or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv bought it for Mexico and it’s on its way there.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Abeces, for sharing your excitement! It’s wonderful to hear that the Pioneer 32" Class LED HD Smart Xumo TV is heading to Mexico and already making a great impression. Wishing you many enjoyable moments with it once it arrives! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer Xumo 32 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xumo app and the price. A great buy and price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Madison39. Thank you for your great review! We're so glad to hear you're enjoying your Pioneer 32" Class LED HD Smart Xumo TV and finding great value in both the Xumo app and the price. It’s always rewarding to know our products are meeting expectations. If you ever need assistance or have any questions, please don’t hesitate to reach out. We're here to help! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good for price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Clear and bright picture.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that you find the product to be a good value for the price and that you’re enjoying the clear and bright picture. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new product! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Go bigger

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV to take outside. I wish I would’ve went for a bigger size but it’ll do for now. I use a soundbar so I can’t judge the sound.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the feedback, NASCARjunki! We're glad to hear you're enjoying the TV for outdoor use—it sounds like a great fit for your setup. While you mentioned wishing for a larger size, it’s great that this one is working well for now. Using a soundbar is a smart choice for enhancing your viewing experience, and we appreciate you taking the time to share your thoughts! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this a good tv for the moneys use it in rental property

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for sharing your thoughts, BryanS! It's great to hear the Pioneer 32" Smart Xumo TV is proving to be a smart and practical choice for your rental property — we love knowing it's delivering solid value and performance. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality television and the colors are vibrant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price. Plus got to use a coupon.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks so much for your feedback, ChristopherT! We're delighted to hear you're enjoying your new Pioneer TV and that the added bonus of a coupon made the experience even better. It's always great when quality and value come together—thanks for sharing your positive experience! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV have the best picture i ever seen great tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of the TV, it’s an incredible choice for a child’s first TV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Steven, thanks for the amazing review! We're thrilled that our 32" Pioneer Smart Xumo TV is a great choice for a child's first TV. We hope they love it!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer