Customer Ratings & Reviews
- Model:
- PN32-551-24U
- SKU:
- 6569962
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 32” Class LED HD Smart Xumo TV favorably for its picture quality, ease of use, and price. The size and simple setup are also appreciated by some. However, a few customers have noted issues with connectivity and app performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
So-so
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clarity, easy to set up. The streaming quit working about a month after I bought it. Luckily I had a Roku express and just plugged that in.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for your feedback, MarcyG. I understand how frustrating it is when the streaming functionality stops working after a short period. It's good you had a Roku Express as a backup!
If you'd like to explore troubleshooting options for the TV's streaming or discuss potential solutions, please contact our Pioneer customer support team (1-800-421-1404). They're ready to assist you. - Mae | Pioneer Support
ok tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow, voice does not work well hard to complete tasksit all right The price is ok
I would recommend this to a friend- Pros mentioned:Picture quality
Second Pioneer Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second purchase of this TV. Must be doing something right!
I would recommend this to a friend Long time Best Buy satisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service Product , very satisfied with quality and performance Was a suggestion from best but sales person and a 100% great suggestion for what I needed .
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, BrentR, for your excellent feedback! We're thrilled to hear that you're very satisfied with the quality and performance of your Pioneer 32” Class LED HD Smart Xumo TV and that our sales person's suggestion was spot on for your needs. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy your new TV! Jeth | Pioneer Support.
Cool TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's cool.I really love it.It has the best features
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Shannanoah1,
It’s awesome to hear that you’re enjoying the features and overall vibe of your new Pioneer TV. We’re thrilled it’s living up to your expectations and adding some cool to your space! Patricia | Pioneer Support
Awesome
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv perfect for the kiddos they enjoy it a lot
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .That's wonderful to hear! We're so glad the Pioneer 32” Class LED HD Smart Xumo TV is a great fit for the kiddos and that they're enjoying it a lot.
Thanks for sharing your awesome feedback! If you have any questions or need assistance in the future, don't hesitate to reach out! - Mae | Pioneer Support
- Pros mentioned:Picture quality
Not good for tailgating and possibly nothing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine text on the Home menu is pixelated. Sound output is weak, inaudible in my use case. Volume of bluetooth attached speakers and headphones is also limited. Tired enabling and disabling each audio enhancement, with clear voice active a small improvement perceived YouTubeTV began stuttering on the second college football game. Immediate neighbors surrounding us did not have this issue with their YTtv service, their tvs were TCL and Insignia F20. We also tired different ISP but the issue persisted. Picture is fine. Sound was ok when testing prior to tailgate, that was indoor and in a small room.
No, I would not recommend this to a friend - Cons mentioned:Volume control
Perfect size for me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture tv remote is very vague not enough features good price though. Thanks.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you appreciate the picture quality and the great price. Your comments about the remote are valuable to us, and we'll certainly take them into consideration for future improvements. We hope you continue to enjoy your TV experience! Jeth | Pioneer Support.
32 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Does not really have bass. But you can’t expect too much from a 32 inch tv. Mounted it in front of the treadmill so it works out well.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're glad to hear that it works well for you and fits perfectly in front of your treadmill. It's great that you're enjoying the setup. We appreciate your understanding regarding the bass performance, and it's wonderful to know that the TV meets your expectations overall. Jeth | Pioneer Support.
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little television for my bed room, I like the remote.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the kind words, SusanE! We're so glad to hear that the Pioneer 32” Smart Xumo TV is a great fit for your bedroom and that you're enjoying the convenience of the remote—it's always wonderful to know our products are making everyday moments more enjoyable. Jeth| Pioneer Support
- Pros mentioned:Picture quality
Pioneer tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. It does what it is supposed to. It was a tv for another room. Decent picture.good for a cheap tv.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV, Alfred! We're pleased to hear that the TV is serving its purpose well in your other room and that you're satisfied with the picture quality. Your comments are valuable to us and help us continue to improve our products and services. Jeth | Pioneer Support.
- Cons mentioned:Connectivity
No Mobile Casting signal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv I've ever purchased & unable to return/exchange for another. The mobile video casting does not work, it does not let off any signal for any of my mobile devices to detect. I understand I can connect an HDMI cable but what's the point of a smart tv with casting if it doesn't cast? It was also very frustrating that the CSR was unable to help with anything beyond suggesting I take it into BestBuy for repair. I have to unmount it & rebox it then take it to a BestBuy. Very frustrating TV. Will never purchase another pioneer tv again.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, LindaH, for your detailed feedback. We're very sorry for the frustration caused by the casting issues and support experience. Your comments highlight areas we need to improve, and we truly appreciate you taking the time to share them. Tine | Pioneer Support
Bestbuy is the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great Tv the price was also unbelievable. Bestbuy is the best and always is.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the wonderful feedback, JS2461! We're so glad to hear you're enjoying your new Pioneer 32" Smart Xumo TV and that the value exceeded your expectations. It's always great to know when a product and shopping experience come together perfectly—thank you for choosing Best Buy and for taking the time to share your experience! Jeth | Pioneer Support.
Pioneer 32" Xumo TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. The tuner may be weak on reception quality compared to more expensive options.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, user662139! We're glad to hear you’re finding great value in the Pioneer 32” Class LED HD Smart Xumo TV. It’s always great to know when a product meets expectations, especially at a competitive price point. We appreciate you sharing your thoughts and hope you continue to enjoy your viewing experience! Jeth | Pioneer Support.
Crap TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I use this TV the sound goes off or it plays two feeds at once, etc. Then TV freezes up and TV has to be unplugged to get it to turn off.
No, I would not recommend this to a friendPioneer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was unaware that Pioneer made TV’s. However,just like their audio systems,they never disappoint!! Great television
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Banshee305,
Thank you for your fantastic review! We're thrilled to hear that you're enjoying your Pioneer 32” Class LED HD Smart Xumo TV. It's great to know that our television lives up to the high standards set by our audio systems and that it has not disappointed you.
Your satisfaction is our top priority, and we're here to help if you have any questions or need further assistance. Patricia | Pioneer Support
Nice TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we ordered- crazy to see the difference in slimline features vs the old 32inch we had at home. Much cleaner
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, AntonyJ, for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that the slimline features have made such a positive difference compared to your old TV, and that you're enjoying the cleaner look. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Enjoy your new TV! Jeth | Pioneer Support.
Excellent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent television. Worth the price!! I will order another one
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .That’s great to hear! Sounds like the Pioneer 32” Class LED HD Smart Xumo TV is impressing buyers with its value and performance. If you're thinking of getting another one, it must really be delivering on quality. Want help comparing it to similar models or checking for the best current deals? Jeth | Pioneer Support.
Would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this so we could have less wires and it has done its job and has been working out great
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, DevinW, for sharing your positive experience with the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that it has helped you reduce clutter and is performing well. Your feedback is greatly appreciated and encourages us to continue providing quality products. Enjoy your streamlined setup! Jeth | Pioneer Support.
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the xumo interface, we use it a lot with spectrum. Good wifi reciever
I would recommend this to a friend