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Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
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Customer reviews

Rating 4.5 out of 5 stars with 594 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 594 reviews
  • Rated 5 out of 5 stars

    Pioneer Xumo 32 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xumo app and the price. A great buy and price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Madison39. Thank you for your great review! We're so glad to hear you're enjoying your Pioneer 32" Class LED HD Smart Xumo TV and finding great value in both the Xumo app and the price. It’s always rewarding to know our products are meeting expectations. If you ever need assistance or have any questions, please don’t hesitate to reach out. We're here to help! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price. Plus got to use a coupon.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks so much for your feedback, ChristopherT! We're delighted to hear you're enjoying your new Pioneer TV and that the added bonus of a coupon made the experience even better. It's always great when quality and value come together—thanks for sharing your positive experience! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    TELLY O. TELLY TELEVISION !.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A neat 32. inch ? T,V, show's a good picture nice sound. Remote is passable a little bit bigger would n't hurt. U choose the best size and model for U. It's got app's

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the Pioneer 32” Class LED HD Smart Xumo TV. We’re glad to hear you enjoy the picture quality and sound. Your feedback on the remote size is appreciated and will help us improve our products. If you have any other questions or need further assistance, we’re here to help. Jeth | Pioner Support. https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    32 inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Does not really have bass. But you can’t expect too much from a 32 inch tv. Mounted it in front of the treadmill so it works out well.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're glad to hear that it works well for you and fits perfectly in front of your treadmill. It's great that you're enjoying the setup. We appreciate your understanding regarding the bass performance, and it's wonderful to know that the TV meets your expectations overall. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Pioneer tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. It does what it is supposed to. It was a tv for another room. Decent picture.good for a cheap tv.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV, Alfred! We're pleased to hear that the TV is serving its purpose well in your other room and that you're satisfied with the picture quality. Your comments are valuable to us and help us continue to improve our products and services. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Really nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girls love their tv for their rooms. I know they will really love it once it’s mounted

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Nikita, thanks for the sweet review! We're so glad your girls are loving their new TVs. Once they’re mounted, it’ll be an even better setup—hope they enjoy every movie night and gaming session!

      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Bang for your buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV for the price! Very happy with this purchase. Easy setup.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Appreciate the feedback, Sean! Glad the setup was smooth and you're loving the quality. Definitely a smart buy for the price!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Volume control

    Rated 3 out of 5 stars

    Perfect size for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture tv remote is very vague not enough features good price though. Thanks.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you appreciate the picture quality and the great price. Your comments about the remote are valuable to us, and we'll certainly take them into consideration for future improvements. We hope you continue to enjoy your TV experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Classroom Tvs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were just what we needed for our small school. Affordable! I am so excited for the kids.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      That’s wonderful to hear, Daniel! So glad the TVs are a great fit for your school—hope the students enjoy every moment!


      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Second Pioneer Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of this TV. Must be doing something right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer Xumo TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to return our Xumo streaming box saving us the rental fees.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, mbc315! It’s great to hear that the TV’s built-in features helped simplify your setup and brought added convenience by eliminating extra equipment. We’re glad it’s working well for you and appreciate you sharing your experience! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    Cheap

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheaply made did last a year screen broke with the slightest bump impression

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids seem to like it. Easy smart navigation for children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Basic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic TV for the money. Built in app interface very similar to Fire TV

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, fcwong, for your review. We’re glad to hear the Pioneer TV delivers solid value as a basic option and that the built-in app interface offers familiarity and ease of use. We appreciate your feedback and hope the TV continues to meet your needs. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    Maintenance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all I think its a good tv. In my opinion it could hang with the best of them. The only problem I have is that it has to work with access ports. Unfortunately, it doesn't have a cable coax attachment. Working as a maintenance guy in a nursing home is kind of impossible, all we have are cable ready

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for your feedback, Darian! We're glad you like the TV overall. We appreciate your note about the coax port—your insight as a maintenance professional is valuable and will be shared with our team for future improvements.
      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    32" Pioneer TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought several tv's for the nursing facility I work at and they work great!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, BrenC, for your review. We’re pleased to hear the TVs are performing well in your nursing facility and appreciate your trust in the Pioneer brand for multiple purchases. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Pioneer 32" Xumo TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. The tuner may be weak on reception quality compared to more expensive options.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, user662139! We're glad to hear you’re finding great value in the Pioneer 32” Class LED HD Smart Xumo TV. It’s always great to know when a product meets expectations, especially at a competitive price point. We appreciate you sharing your thoughts and hope you continue to enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd Pioneer I have purchased, love the XUMO being pre-loaded.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there! Third time’s the charm—so glad you’re enjoying the built-in Xumo experience again. Appreciate your continued trust in Pioneer!

      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unaware that Pioneer made TV’s. However,just like their audio systems,they never disappoint!! Great television

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Banshee305,

      Thank you for your fantastic review! We're thrilled to hear that you're enjoying your Pioneer 32” Class LED HD Smart Xumo TV. It's great to know that our television lives up to the high standards set by our audio systems and that it has not disappointed you.

      Your satisfaction is our top priority, and we're here to help if you have any questions or need further assistance. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we ordered- crazy to see the difference in slimline features vs the old 32inch we had at home. Much cleaner

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, AntonyJ, for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that the slimline features have made such a positive difference compared to your old TV, and that you're enjoying the cleaner look. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer