Customer Ratings & Reviews
- Model:
- PN32-551-24U
- |
- SKU:
- 6569962
Customer reviews
Rating 4.5 out of 5 stars with 594 reviews
(594 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Super value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good price for a good product. Better then expected for the reasonable price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you found it to be a good product at a very good price, exceeding your expectations. Your positive feedback is greatly appreciated, and we're glad you're happy with your purchase. Jeth | Pioneer Support.
Rated 4 out of 5 stars
Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product the price. Purchased two because of the price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for sharing your experience! We're thrilled to hear that you found great value in the Pioneer 32” Class LED HD Smart Xumo TV and even decided to purchase two—what a fantastic choice! Your feedback truly means a lot, and we're glad the product met your expectations. If there's anything else you'd like to share about your setup or experience, we’d love to hear more! Jeth | Pioneer Support.
Rated 5 out of 5 stars
Pioneer tv !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman and this tv was very good I love this tv !!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, KimO! We're so happy to hear that you’re loving your new Pioneer 32” Class LED HD Smart Xumo TV and had a great experience with the service as well. It’s always wonderful to know when everything comes together just right—your enthusiasm truly means a lot! Jeth | Pioneer Support.
Rated 5 out of 5 stars
Xumo tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The xumo tv is great the settings sound volume and features my daughter loves her new tv
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, Maggie77! We're thrilled to hear that you and your daughter are enjoying the Pioneer 32” Class LED HD Smart Xumo TV. It's wonderful to know that the settings, sound volume, and features are meeting your expectations.
If you have any other feedback or need assistance, feel free to reach out. Enjoy your TV! - -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Awesome value, great tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is must buy for the money. Great extra video game monitor. Plus it's a smart TV with plenty to use. Great job, and amazing price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Tracy,
Thank you for your fantastic review! We’re thrilled to hear that you’re enjoying your Pioneer 32” Class LED HD Smart Xumo TV. It’s great to know that it serves as an excellent video game monitor and that you’re making the most of its smart features. We appreciate your kind words about the price and are glad you chose us for your purchase. Patricia | Pioneer Support
Rated 4 out of 5 stars
Great budget priced TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, got it on a BB sale. Using it as laptop monitor so can't really comment on the smart features but does the job well!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi CazMan, it's great to hear that you're enjoying your Pioneer 32” Class LED HD Smart Xumo TV, especially with the deal you got from Best Buy! Using it as a laptop monitor sounds like a fantastic idea. If you ever decide to explore the smart features or have any questions, feel free to ask. Patricia | Pioneer Support
Rated 5 out of 5 stars
Love the TV!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked right out of the box! That’s something different.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, TVBUFF, for the great feedback! We're glad to hear your Pioneer 32” Class LED HD Smart Xumo TV delivered a smooth and effortless setup experience right out of the box—that kind of convenience really makes a difference! We appreciate you taking the time to share your thoughts. Jeth | Pioneer Support.
Rated 5 out of 5 stars
Great tv and amazing price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son’s room and they love it. Really nice for the price. No complaints!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive feedback, Heather! We're delighted to hear that your son loves the Pioneer 32” Class LED HD Smart Xumo TV and that you find it to be a great value for the price. It's wonderful to know there are no complaints. If you have any issues or need further clarification, please don't hesitate to reach out. Jeth | Pioneer Support.
Rated 5 out of 5 stars
Xumo tv 32 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv and love that it updates on its own I’m glad I can use air play
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, JadaW, for your wonderful feedback on the Pioneer - 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you love the TV and appreciate its automatic updates and AirPlay feature. Your positive experience is what we strive for, and we appreciate you taking the time to share your thoughts. Enjoy your new TV! Jeth | Pioneer Support.
Rated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast shipping and great quality. Easy to find and easy to purchase.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the Pioneer 32" Class LED HD Smart Xumo TV! We're delighted to hear that you found the shipping fast and the quality great, as well as the ease of finding and purchasing the product. Your feedback is greatly appreciated and helps us continue to offer quality products and services. Enjoy your TV! Jeth | Pioneer Support.
Rated 5 out of 5 stars
Great product for the price point.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price point. Connects to all that is samsung with ease.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi JayP,
Thank you for your positive feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're glad to hear that you find it to be a great product for the price point and that it connects seamlessly with your Samsung devices. Your satisfaction is important to us, and we're happy to know that the TV meets your needs.
If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your viewing experience! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
He loves it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for my son when he moved in his new apartment!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, JenniferJ! What a thoughtful gift for your son’s new apartment—having a great TV can really make a space feel more like home. We’re glad you chose the Pioneer 32” Class LED HD Smart Xumo TV and hope he enjoys it. Your support is truly appreciated! Tine | Pioneer Support
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it better than my Roku great visual no lag thank you I’m able to stream without needing two remotes
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for your wonderful feedback! We're thrilled to hear that you’re enjoying your Pioneer 32” Class LED HD Smart Xumo TV. It’s great to know that you find the visual quality to be excellent and that the seamless streaming experience has enhanced your viewing pleasure. We designed our TV with user convenience in mind, and it's rewarding to see that it has made your entertainment experience smoother. If you have any further questions or need assistance, please feel free to reach out. Happy viewing!
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv it does a lot and have a lot of apps already installed
I would recommend this to a friendRated 5 out of 5 stars
Pioneer thirty two inch t v awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought a pioneer t v that is awesome...
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the enthusiastic feedback, AndreP! We're so glad to hear that you're enjoying your new Pioneer TV and that it's been an awesome addition to your setup. Your satisfaction means a lot, and we truly appreciate you taking the time to share your experience! Jeth | Pioneer Support.
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV hlgiuytpuy87togyfiei5ruyfktfkfhguyoggguytttg6t8tuygyt87t787
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, ElDuck, for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're glad to hear that you find it excellent. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Enjoy your TV! Jeth | Pioneer Support.
Rated 5 out of 5 stars
Fineee
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine, but sometimes it stops on it own But other than that it’s fine
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Kara. We appreciate your honest feedback on the Pioneer 32” Class LED HD Smart Xumo TV. We're glad it's working fine overall. We understand your concern about it occasionally stopping on its own. If the issue persists, we recommend contacting Pioneer customer support team (1-800-421-1404) for assistance. - Mae | Pioneer Support
Rated 5 out of 5 stars
Game room TVs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent addition to my game room, bought two. I would buy again.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Firestick,
Thank you for your review! We're delighted to hear that the Pioneer 32” Class LED HD Smart Xumo TV has been an excellent addition to your game room. Buying two is a great choice! If you ever need more TVs or have any questions, we're here to help. Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product once you get the Fire Stick. Fire Stick was a game changer...
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, RaymondcC, for your feedback on the Pioneer - 32” Class LED HD Smart Xumo TV! We're glad to hear that you're enjoying the product and that the Fire Stick has enhanced your experience. Your positive experience is important to us, and we're thrilled that the TV meets your expectations. If you have any more thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support.
- Cons mentioned:Volume control
Rated 1 out of 5 stars
Not pleased with TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv keeps displaying a headphone symbol when I try to control the volume on it. I did a factory reset and everything but the problem persists. There isn’t any devices connected to the tv either. I had broke my arm so I was not able to return it right away and when I attempted to I was told it was past the 14 day return window which is pretty short if you ask me. I was overall unsatisfied with this purchase.
No, I would not recommend this to a friend


















