Customer Ratings & Reviews
- Model:
- PN32-551-24U
- SKU:
- 6569962
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.
This summary was generated by AI based on customer reviews.
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv it does a lot and have a lot of apps already installed
I would recommend this to a friendVery user friendly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great option for the price! User interface real easy to use Network settings very simple to setup Having the option to voice control is very useful as well
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your fantastic feedback! We’re thrilled to hear that you find the product to be a great option for the price. It’s wonderful to know that the user interface is easy to use and that the network settings were simple to set up. We’re also glad to hear that you find the voice control option very useful. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new product! Keith | Pioneer Support
Game room TVs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent addition to my game room, bought two. I would buy again.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Firestick,
Thank you for your review! We're delighted to hear that the Pioneer 32” Class LED HD Smart Xumo TV has been an excellent addition to your game room. Buying two is a great choice! If you ever need more TVs or have any questions, we're here to help. Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price, really enjoy the options available.
I would recommend this to a friend- Cons mentioned:Connectivity
Screen Mirroring issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm pretty tech savy but can't get the screen share from my iphone to work. The reason I bought this TV was to put it in my garage to screen share sports from my iphone. I've tried everything. Also the wifi is spotty. I show 2-3 bars and it constantly disconnects. I'm going to give it another go tomorrow but it I can't get it working it goes back to Best Buy for a refund.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. I’m sorry to hear about the difficulties you’re having with screen sharing and the Wi-Fi connection. It’s frustrating when technology doesn’t work as expected, especially when you have specific plans for it. I hope your next attempt resolves the issues, but if not, your feedback is valuable and helps us improve. If you decide to return it, I hope the process goes smoothly for you. Keith | Pioneer Support
Would buy again and again. Reputable brand.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV at a great price. Sleek, attractive TV.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Sera,
Thank you for your fantastic feedback! We're delighted to hear that you find the Pioneer 32” Class LED HD Smart Xumo TV to be excellent and at a great price. It's wonderful to know that you appreciate its sleek and attractive design. Your satisfaction is our priority, and we're here to assist if you have any questions or need further support. Patricia | Pioneer Support
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV hlgiuytpuy87togyfiei5ruyfktfkfhguyoggguytttg6t8tuygyt87t787
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, ElDuck, for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're glad to hear that you find it excellent. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Enjoy your TV! Jeth | Pioneer Support.
- Cons mentioned:Volume control
Not pleased with TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv keeps displaying a headphone symbol when I try to control the volume on it. I did a factory reset and everything but the problem persists. There isn’t any devices connected to the tv either. I had broke my arm so I was not able to return it right away and when I attempted to I was told it was past the 14 day return window which is pretty short if you ask me. I was overall unsatisfied with this purchase.
No, I would not recommend this to a friend Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it much yet but so far so good..mainly for my kid to watch
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, CeejayF, for sharing your initial thoughts on the Pioneer - 32” Class LED HD Smart Xumo TV! We're glad to hear that everything is going well so far and hope your kid enjoys watching it. Your feedback is greatly appreciated! Jeth | Pioneer Support.
Fineee
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine, but sometimes it stops on it own But other than that it’s fine
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Kara. We appreciate your honest feedback on the Pioneer 32” Class LED HD Smart Xumo TV. We're glad it's working fine overall. We understand your concern about it occasionally stopping on its own. If the issue persists, we recommend contacting Pioneer customer support team (1-800-421-1404) for assistance. - Mae | Pioneer Support
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it better than my Roku great visual no lag thank you I’m able to stream without needing two remotes
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for your wonderful feedback! We're thrilled to hear that you’re enjoying your Pioneer 32” Class LED HD Smart Xumo TV. It’s great to know that you find the visual quality to be excellent and that the seamless streaming experience has enhanced your viewing pleasure. We designed our TV with user convenience in mind, and it's rewarding to see that it has made your entertainment experience smoother. If you have any further questions or need assistance, please feel free to reach out. Happy viewing!
Awesome value, great tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is must buy for the money. Great extra video game monitor. Plus it's a smart TV with plenty to use. Great job, and amazing price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Tracy,
Thank you for your fantastic review! We’re thrilled to hear that you’re enjoying your Pioneer 32” Class LED HD Smart Xumo TV. It’s great to know that it serves as an excellent video game monitor and that you’re making the most of its smart features. We appreciate your kind words about the price and are glad you chose us for your purchase. Patricia | Pioneer Support
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product once you get the Fire Stick. Fire Stick was a game changer...
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, RaymondcC, for your feedback on the Pioneer - 32” Class LED HD Smart Xumo TV! We're glad to hear that you're enjoying the product and that the Fire Stick has enhanced your experience. Your positive experience is important to us, and we're thrilled that the TV meets your expectations. If you have any more thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support.
Great budget priced TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, got it on a BB sale. Using it as laptop monitor so can't really comment on the smart features but does the job well!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi CazMan, it's great to hear that you're enjoying your Pioneer 32” Class LED HD Smart Xumo TV, especially with the deal you got from Best Buy! Using it as a laptop monitor sounds like a fantastic idea. If you ever decide to explore the smart features or have any questions, feel free to ask. Patricia | Pioneer Support
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great as expected, perfect for a room with the fire tv apps
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, Marisol! We're delighted to hear that the Pioneer 32” Class LED HD Smart Xumo TV has met your expectations and is perfect for your room with the Fire TV apps. Your satisfaction is our top priority, and it's great to know that you're enjoying the quality of the product.
If you have any other questions or need further assistance, please feel free to reach out. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
TV is exactly what it claims to be.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. As advertised. No tricks. No complaints.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review! We're glad to hear that your Pioneer 32” Class LED HD Smart Xumo TV is working fine and meeting your expectations. It's great to know there are no tricks and no complaints. If you have any other feedback or need assistance, feel free to reach out. Patricia | Pioneer Support
SmartTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set-up and user friendly... The perfect replacement for my bedroom TV
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Coolwil, for your wonderful feedback! We're delighted to hear that you found the Pioneer 32” Class LED HD Smart Xumo TV easy to set up and user-friendly, making it the perfect replacement for your bedroom TV. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy your new TV! Jeth | Pioneer Support.
Good enough for my use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little tv. Only issue i have is all updates are manual. Have for my study.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Dwill, for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're glad to hear that you find it a good addition to your study. Your input about the manual updates is appreciated, and we're happy to know you're enjoying the TV overall. Enjoy your viewing experience! Jeth | Pioneer Support.
Happy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV for my daughter for Christmas. It really was the best buy. She loves it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that it was a perfect Christmas gift for your daughter and that she loves it. Your satisfaction is important to us, and we appreciate your positive feedback! Jeth | Pioneer Support.
Pioneer 32”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy for a great price and shipped/areived quickly
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your positive feedback, RobinDoran! We're thrilled to hear that you found the Pioneer 32” Class LED HD Smart Xumo TV to be a great buy at an excellent price, and that the shipping process was quick and efficient. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Enjoy your new TV! Jeth | Pioneer Support.