Customer Ratings & Reviews
- Model:
- PN32-551-24U
- |
- SKU:
- 6569962
Customer reviews
Rating 4.5 out of 5 stars with 561 reviews
(561 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 32” Class LED HD Smart Xumo TV favorably for its picture quality, ease of use, and price. The size and simple setup are also appreciated by some. However, a few customers have noted issues with connectivity and app performance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome value, great tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is must buy for the money. Great extra video game monitor. Plus it's a smart TV with plenty to use. Great job, and amazing price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Tracy,
Thank you for your fantastic review! We’re thrilled to hear that you’re enjoying your Pioneer 32” Class LED HD Smart Xumo TV. It’s great to know that it serves as an excellent video game monitor and that you’re making the most of its smart features. We appreciate your kind words about the price and are glad you chose us for your purchase. Patricia | Pioneer Support
Rated 5 out of 5 stars
Super Price Point
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price could not complain. Bought as a gift.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Garey,
Thank you for your feedback! We're glad to hear that you find the Pioneer 32” Class LED HD Smart Xumo TV to be a great value for the price. It's wonderful to know that you bought it as a gift. Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright & nice app accessibility, good tv for what I’m using it for
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, RyanS, for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you find the brightness and app accessibility impressive and that it suits your needs well. Your positive comments are greatly appreciated! Jeth | Pioneer Support.
Rated 5 out of 5 stars
Perfect for small places
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for money, this TV is perfect for our RV.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 32" Class LED HD Smart Xumo TV! We're delighted to hear that you find it a good value for money and perfect for your RV. Your satisfaction is important to us, and we're glad you're enjoying your new TV. Jeth | Pioneer Support.
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv for the money. I would purchase this tv in a larger size
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your positive feedback about the Pioneer 32” Class LED HD Smart Xumo TV! We're glad to hear that you find it to be a great value and would consider purchasing it in a larger size. If you have any questions or need further assistance, please don't hesitate to call us. Jeth | Pioneer Support.
Rated 5 out of 5 stars
TV Purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and Great Price! Best Buy easy pickup and Service!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback, StaceyV! We're delighted to hear that you're enjoying your Pioneer 32” Class LED HD Smart Xumo TV and that you found it to be a great value. It's also fantastic to know that you had an easy pickup and great service experience at Best Buy. Your satisfaction is very important to us, and we're thrilled that everything went smoothly. If you have any further comments or suggestions, we'd love to hear them! Jeth | Pioneer Support.
Rated 5 out of 5 stars
Loved it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it for the price! Definitely recommend it for a kids room!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your great feedback about the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you find it worth the price and recommend it for a kids' room. If you have any questions or need further assistance, please don't hesitate to call us. Jeth | Pioneer Support.
Rated 5 out of 5 stars
Just what I needed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for watching TV and also a computer screen. Easy setup.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Computer! We're glad the Pioneer - 32” Class LED HD Smart Xumo TV is meeting your needs as both a television and a computer monitor. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support
Rated 5 out of 5 stars
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy… can’t believe this TV was only 65.00…..
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, NatashaM, for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you found it to be a great buy at such an incredible price. Your positive experience is important to us, and we're glad our product is meeting your needs. Enjoy your new TV! Jeth | Pioneer Support.
Rated 4 out of 5 stars
Great buy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price! Everything you need and perfect for what we were looking for
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for your positive feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you found it to be a great buy and that it meets your needs perfectly.
At Pioneer, we strive to provide quality products at an accessible price, and it’s wonderful to know that our TV has delivered on that promise for you. If you have any further questions or need assistance as you enjoy your new TV, please feel free to reach out.
Thank you again for your support!
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
pioneer tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.volume level sucks, has good picture Quilty though, not very good friendly
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, TinaM, for sharing your experience with the Pioneer 32” Smart TV. We’re happy to hear the picture quality met your expectations, but we’re sorry to learn the volume and navigation didn’t quite hit the mark. Feedback like yours helps us continue improving, and we truly appreciate you taking the time to let us know. Tine | Pioneer Support
Rated 3 out of 5 stars
App TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rated this very low because I misunderstood the operation of this TV. It's an "app" TV. No live stations that are easily accessible.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello TVInstall. Thank you for your feedback. We’re sorry to hear that the TV didn’t meet your expectations due to its app-based setup and limited access to live stations. We understand how this can be disappointing, especially if it wasn’t clear during the purchase. Your input is valuable and will be shared to help improve clarity and product information for future customers.
Keith | Pioneer Support
Rated 3 out of 5 stars
Must boot up and choose app every day
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For usability, one fatal flaw. Every time you turn on, you have to wait for boot up and choose app... no way to turn on last channel. This is a usability issue for senior citizens and an inconvenience for others.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about the usability issue with the boot-up process and the need to choose an app each time. We understand how this can be particularly challenging for senior citizens and an inconvenience for others. Your satisfaction is important to us, and we are committed to addressing such issues to maintain high standards. We appreciate your patience and understanding as we work to improve our products. Mae | Pioneer Support
Rated 3 out of 5 stars
Decent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was an okay purchase. Everything worked great except the picture would not show when streaming Netflix and the like. Had to return it in the end. Not sure if it was just my unit or not. Just a bad experience.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback, ScottS. We appreciate your insights and understand your frustration with the streaming issue. Your experience is important to us, and we value your input as it helps us improve our products and services. Thank you for being a valued customer. Jeth | Pioneer Support.
Rated 4 out of 5 stars
Good TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV as a small TV for my gym and I must say this is working really well for the purpose I bought it for.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, AshN! We're thrilled to hear that your Pioneer 32” Class LED HD Smart Xumo TV is serving its purpose well in your gym. It's wonderful to know that it's meeting your expectations and enhancing your workout experience. Enjoy your new TV! Jeth | Pioneer Support.  https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962
Rated 5 out of 5 stars
Yes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! My daughter is really enjoying having her own TV in her room.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience! We're delighted to hear that your daughter is enjoying her new Pioneer 32” Class LED HD Smart Xumo TV.
If you encounter any issues or have any questions about the TV, please don't hesitate to reach out to our customer support team. We're here to help and ensure you have the best experience possible.
Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962
Rated 5 out of 5 stars
Pioneer Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Price and the Manufacture Mark very impresive color sound and nine to handle.love it
I would recommend this to a friendRated 3 out of 5 stars
wasted money and time
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked and quit so I bought another one as it is cheaper to replace than repair.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for your feedback, Ivan. We’re really sorry to hear about the issue. That’s definitely not the experience we aim for. Your input is valuable, and we’ll make sure it’s shared with the team to help improve product reliability. For further assistance with your Pioneer Smart TV, please contact Pioneer Support at 1-800-421-1404.
- Shiela | Pioneer Support
Rated 4 out of 5 stars
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't tried it yet but I have another small one and it looks good so I bought this one
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great. I bought it for our 14 year old daughter and haven't heard anything bad.
I would recommend this to a friend


















