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Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
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Customer reviews

Rating 4.5 out of 5 stars with 594 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 594 reviews
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it much yet but so far so good..mainly for my kid to watch

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, CeejayF, for sharing your initial thoughts on the Pioneer - 32” Class LED HD Smart Xumo TV! We're glad to hear that everything is going well so far and hope your kid enjoys watching it. Your feedback is greatly appreciated! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Good enough for my use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little tv. Only issue i have is all updates are manual. Have for my study.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Dwill, for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're glad to hear that you find it a good addition to your study. Your input about the manual updates is appreciated, and we're happy to know you're enjoying the TV overall. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price, really enjoy the options available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV for my daughter for Christmas. It really was the best buy. She loves it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that it was a perfect Christmas gift for your daughter and that she loves it. Your satisfaction is important to us, and we appreciate your positive feedback! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    SmartTv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up and user friendly... The perfect replacement for my bedroom TV

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Coolwil, for your wonderful feedback! We're delighted to hear that you found the Pioneer 32” Class LED HD Smart Xumo TV easy to set up and user-friendly, making it the perfect replacement for your bedroom TV. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Would buy again and again. Reputable brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV at a great price. Sleek, attractive TV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Sera,

      Thank you for your fantastic feedback! We're delighted to hear that you find the Pioneer 32” Class LED HD Smart Xumo TV to be excellent and at a great price. It's wonderful to know that you appreciate its sleek and attractive design. Your satisfaction is our priority, and we're here to assist if you have any questions or need further support. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV as a small TV for my gym and I must say this is working really well for the purpose I bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as expected, perfect for a room with the fire tv apps

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, Marisol! We're delighted to hear that the Pioneer 32” Class LED HD Smart Xumo TV has met your expectations and is perfect for your room with the Fire TV apps. Your satisfaction is our top priority, and it's great to know that you're enjoying the quality of the product.

      If you have any other questions or need further assistance, please feel free to reach out. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    TV is exactly what it claims to be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. As advertised. No tricks. No complaints.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review! We're glad to hear that your Pioneer 32” Class LED HD Smart Xumo TV is working fine and meeting your expectations. It's great to know there are no tricks and no complaints. If you have any other feedback or need assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv for the money. I would purchase this tv in a larger size

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback about the Pioneer 32” Class LED HD Smart Xumo TV! We're glad to hear that you find it to be a great value and would consider purchasing it in a larger size. If you have any questions or need further assistance, please don't hesitate to call us. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer 32”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for a great price and shipped/areived quickly

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback, RobinDoran! We're thrilled to hear that you found the Pioneer 32” Class LED HD Smart Xumo TV to be a great buy at an excellent price, and that the shipping process was quick and efficient. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright & nice app accessibility, good tv for what I’m using it for

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, RyanS, for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you find the brightness and app accessibility impressive and that it suits your needs well. Your positive comments are greatly appreciated! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV got it for my daughters room and she loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price! Everything you need and perfect for what we were looking for

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for your positive feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you found it to be a great buy and that it meets your needs perfectly.

      At Pioneer, we strive to provide quality products at an accessible price, and it’s wonderful to know that our TV has delivered on that promise for you. If you have any further questions or need assistance as you enjoy your new TV, please feel free to reach out.

      Thank you again for your support! BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price and the Manufacture Mark very impresive color sound and nine to handle.love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't tried it yet but I have another small one and it looks good so I bought this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great. I bought it for our 14 year old daughter and haven't heard anything bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the price! Definitely recommend it for a kids room!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your great feedback about the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you find it worth the price and recommend it for a kids' room. If you have any questions or need further assistance, please don't hesitate to call us. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    TV Purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and Great Price! Best Buy easy pickup and Service!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback, StaceyV! We're delighted to hear that you're enjoying your Pioneer 32” Class LED HD Smart Xumo TV and that you found it to be a great value. It's also fantastic to know that you had an easy pickup and great service experience at Best Buy. Your satisfaction is very important to us, and we're thrilled that everything went smoothly. If you have any further comments or suggestions, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    BLL Purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy purchase. I ordered on-line and product was ready for pick-up in 30 mins.

    I would recommend this to a friend