Customer Ratings & Reviews
- Model:
- PN32-551-24U
- |
- SKU:
- 6569962
Customer reviews
Rating 4.5 out of 5 stars with 561 reviews
(561 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 32” Class LED HD Smart Xumo TV favorably for its picture quality, ease of use, and price. The size and simple setup are also appreciated by some. However, a few customers have noted issues with connectivity and app performance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The TV is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my pioneer tv, the features are great
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you love the TV and its features. Your satisfaction is our top priority, and it's great to know that our product is meeting your expectations. Patricia | Pioneer Support
Rated 5 out of 5 stars
BLL Purchases
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy purchase. I ordered on-line and product was ready for pick-up in 30 mins.
I would recommend this to a friendRated 5 out of 5 stars
Happy Granddaughter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter is thrilled and it works well and I am thankful.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience! We're delighted to hear that your granddaughter is thrilled with her new Pioneer 32” Class LED HD Smart Xumo TV and that it's working well for her.
If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to have a great experience with your TV.
Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962
Rated 5 out of 5 stars
Good Service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service I always do my electronic purchases here
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review! We're thrilled to hear that you always choose us for your electronic purchases and that you received very good service. We appreciate your loyalty and support, and we look forward to serving you again in the future! Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Excelent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service, and the tv is fantastic I always buy electronics at best buy
I would recommend this to a friendRated 5 out of 5 stars
Pioneer tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid loves it!!! Good size slim display fast response!!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Pioneer 32” Class LED HD Smart Xumo TV. We're thrilled to hear that your kid loves the TV! We designed our products with the aim of providing an enjoyable viewing experience, and it's wonderful to know that the size and fast response of the display have met your expectations.
If you have any further feedback or questions, please feel free to reach out. We appreciate your support and hope your family continues to enjoy many great moments with our TV!
Rated 4 out of 5 stars
Too many ads
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is OK, just a lot of ads and asked you to sign up for their account, so they can charge you.
I would recommend this to a friendRated 5 out of 5 stars
Great for kids room
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV bought it for my son and it is perfect for what he uses it for
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi JulioC,
Thank you for your wonderful review of the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that it has been perfect for your son and meets his needs. Your satisfaction is very important to us, and we're thrilled that the TV is serving its purpose well. We appreciate your support and hope your son continues to enjoy his viewing experience! Patricia | Insignia Support
Rated 4 out of 5 stars
Good tv, awful software.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is great. The Xumo software sucks. Would rather not have to use it to use apps.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi OldSargeInVirginia,
Thank you for sharing your feedback on the Pioneer 32” Class LED HD Smart Xumo TV. It’s great to hear that you’re satisfied with the TV itself. However, I’m sorry to hear that the Xumo software hasn’t met your expectations.
Your input is valuable and helps us understand areas for improvement. If you have any specific issues or need assistance with the software, please feel free to reach out to our customer service team. Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962
Rated 5 out of 5 stars
College TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great TV for the price. It fits perfectly in my daughter’s dorm room.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Browndj2,
Thank you for your great review! We’re delighted to hear that the Pioneer 32” Class LED HD Smart Xumo TV is a perfect fit for your daughter’s dorm room and that you’re happy with its value. If you have any questions or need further assistance, feel free to reach out. Patricia | Pioneer Support
Rated 3 out of 5 stars
A little slow, but does the job.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was purchased for my bedroom. It serves it's purpose, but it isn't anything particularly notable. The main drawback is the slow operating system. I've connected it to an AppleTV 4K to get around that.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback about the Pioneer 32” Class LED HD Smart Xumo TV. We appreciate your input and are always looking for ways to improve our products. If you have any issues or need further clarification, please don't hesitate to call us. Jeth | Pioneer Support.
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Not to good but great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps saying I have headphones plugged in I don’t, have to unplug it multiple times
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, PaulM — we appreciate you taking the time to leave a review. Your feedback helps us better understand how the Pioneer Smart Xumo TV is performing in different home setups, and we value your input as part of our ongoing efforts to enhance the user experience. Jeth | Pioneer Support.
Rated 5 out of 5 stars
Pioneer TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quick shipment & transaction. TV received with no issues.
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.!!!!!!!!!!!!!!Great tv!!!!!!!!!!!!!!!!!Great TV!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are nice tvs thanks for the fadt shipping thank you best buy
I would recommend this to a friendRated 5 out of 5 stars
Awesome tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good tv for the price! All the app you can have on this smart tv.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, JosemG, for your feedback! We're delighted to hear that you're enjoying the Pioneer 32” Class LED HD Smart Xumo TV and find it to be a great value. It's fantastic to know that you're making the most of all the available apps. Your satisfaction is very important to us! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962
Rated 5 out of 5 stars
UP Kelz
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The level of service was excellent from cart to delivery. No complaints.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback, WilliamK! We're delighted to hear that you had an excellent experience from cart to delivery with your Pioneer 32” Class LED HD Smart Xumo TV. Your positive experience means a lot to us! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962
Rated 5 out of 5 stars
Awesome!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NIce small HDTV with XUMO!Great deal! Strongly recommended!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, MuraliN, for your enthusiastic review! We’re delighted to hear that you find the Pioneer 32” Class LED HD Smart Xumo TV to be a great deal and that you strongly recommend it. Enjoy your viewing experience! Patricia | Pioneer Support
Rated 4 out of 5 stars
Good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price. I would definitely recommend this item!
I would recommend this to a friendRated 5 out of 5 stars
Nice purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice purchase great TV will buy again at the price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Jag902887,
Thank you for your positive review! We’re thrilled to hear that you’re happy with your purchase of the Pioneer 32” Class LED HD Smart Xumo TV. It’s great to know that you found it to be a great value and are considering buying it again. If you have any questions or need further assistance, feel free to reach out. Patricia | Pioneer Support


















