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Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
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Customer reviews

Rating 4.5 out of 5 stars with 584 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 584 reviews
  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV got it for my daughters room and she loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fair as a monitor

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as a 2nd monitor. The settings are a bit clunky and difficult to adjust to what is needed. I would recommend other brands as I have had better luck.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for taking the time to share your thoughts, ceb1975! We truly appreciate your feedback and are glad you found a creative use for the Pioneer 32” Smart Xumo TV as a second monitor. Your insights help us better understand how the product is being used in different ways, and we value your perspective as it contributes to enhancing the overall experience for everyone. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 2 out of 5 stars

    Go for the extra money get better tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv hasn't even lasted thru the year it always has an issue turning on with the remote an now it's dead won't turn on at all seeing what we can do about it hopefully it goes smoothly and best buy upholds their policies

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright & nice app accessibility, good tv for what I’m using it for

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, RyanS, for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you find the brightness and app accessibility impressive and that it suits your needs well. Your positive comments are greatly appreciated! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv for the money. I would purchase this tv in a larger size

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback about the Pioneer 32” Class LED HD Smart Xumo TV! We're glad to hear that you find it to be a great value and would consider purchasing it in a larger size. If you have any questions or need further assistance, please don't hesitate to call us. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Super Price Point

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price could not complain. Bought as a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for small places

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money, this TV is perfect for our RV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 32" Class LED HD Smart Xumo TV! We're delighted to hear that you find it a good value for money and perfect for your RV. Your satisfaction is important to us, and we're glad you're enjoying your new TV. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    TV Purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and Great Price! Best Buy easy pickup and Service!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback, StaceyV! We're delighted to hear that you're enjoying your Pioneer 32” Class LED HD Smart Xumo TV and that you found it to be a great value. It's also fantastic to know that you had an easy pickup and great service experience at Best Buy. Your satisfaction is very important to us, and we're thrilled that everything went smoothly. If you have any further comments or suggestions, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the price! Definitely recommend it for a kids room!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your great feedback about the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you find it worth the price and recommend it for a kids' room. If you have any questions or need further assistance, please don't hesitate to call us. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV as a small TV for my gym and I must say this is working really well for the purpose I bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for watching TV and also a computer screen. Easy setup.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Computer! We're glad the Pioneer - 32” Class LED HD Smart Xumo TV is meeting your needs as both a television and a computer monitor. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Great buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price! Everything you need and perfect for what we were looking for

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for your positive feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you found it to be a great buy and that it meets your needs perfectly.

      At Pioneer, we strive to provide quality products at an accessible price, and it’s wonderful to know that our TV has delivered on that promise for you. If you have any further questions or need assistance as you enjoy your new TV, please feel free to reach out.

      Thank you again for your support! BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price and the Manufacture Mark very impresive color sound and nine to handle.love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great. I bought it for our 14 year old daughter and haven't heard anything bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy… can’t believe this TV was only 65.00…..

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, NatashaM, for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you found it to be a great buy at such an incredible price. Your positive experience is important to us, and we're glad our product is meeting your needs. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! My daughter is really enjoying having her own TV in her room.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience! We're delighted to hear that your daughter is enjoying her new Pioneer 32” Class LED HD Smart Xumo TV.

      If you encounter any issues or have any questions about the TV, please don't hesitate to reach out to our customer support team. We're here to help and ensure you have the best experience possible.

      Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    BLL Purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy purchase. I ordered on-line and product was ready for pick-up in 30 mins.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't tried it yet but I have another small one and it looks good so I bought this one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must boot up and choose app every day

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For usability, one fatal flaw. Every time you turn on, you have to wait for boot up and choose app... no way to turn on last channel. This is a usability issue for senior citizens and an inconvenience for others.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We are sorry to hear about the usability issue with the boot-up process and the need to choose an app each time. We understand how this can be particularly challenging for senior citizens and an inconvenience for others. Your satisfaction is important to us, and we are committed to addressing such issues to maintain high standards. We appreciate your patience and understanding as we work to improve our products. Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Happy Granddaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter is thrilled and it works well and I am thankful.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience! We're delighted to hear that your granddaughter is thrilled with her new Pioneer 32” Class LED HD Smart Xumo TV and that it's working well for her.

      If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to have a great experience with your TV.

      Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962 BBY-ExBrand_Best_Buy_Pioneer