Customer Ratings & Reviews
- Model:
- PN32-551-24U
- |
- SKU:
- 6569962
Customer reviews
Rating 4.5 out of 5 stars with 594 reviews
(594 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Super Price Point
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price could not complain. Bought as a gift.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Garey,
Thank you for your feedback! We're glad to hear that you find the Pioneer 32” Class LED HD Smart Xumo TV to be a great value for the price. It's wonderful to know that you bought it as a gift. Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Perfect for small places
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for money, this TV is perfect for our RV.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 32" Class LED HD Smart Xumo TV! We're delighted to hear that you find it a good value for money and perfect for your RV. Your satisfaction is important to us, and we're glad you're enjoying your new TV. Jeth | Pioneer Support.
Rated 5 out of 5 stars
Just what I needed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for watching TV and also a computer screen. Easy setup.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Computer! We're glad the Pioneer - 32” Class LED HD Smart Xumo TV is meeting your needs as both a television and a computer monitor. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support
Rated 3 out of 5 stars
Works fair as a monitor
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use as a 2nd monitor. The settings are a bit clunky and difficult to adjust to what is needed. I would recommend other brands as I have had better luck.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for taking the time to share your thoughts, ceb1975! We truly appreciate your feedback and are glad you found a creative use for the Pioneer 32” Smart Xumo TV as a second monitor. Your insights help us better understand how the product is being used in different ways, and we value your perspective as it contributes to enhancing the overall experience for everyone. Jeth | Pioneer Support.
Rated 5 out of 5 stars
Yes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! My daughter is really enjoying having her own TV in her room.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience! We're delighted to hear that your daughter is enjoying her new Pioneer 32” Class LED HD Smart Xumo TV.
If you encounter any issues or have any questions about the TV, please don't hesitate to reach out to our customer support team. We're here to help and ensure you have the best experience possible.
Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962
Rated 3 out of 5 stars
Must boot up and choose app every day
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For usability, one fatal flaw. Every time you turn on, you have to wait for boot up and choose app... no way to turn on last channel. This is a usability issue for senior citizens and an inconvenience for others.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about the usability issue with the boot-up process and the need to choose an app each time. We understand how this can be particularly challenging for senior citizens and an inconvenience for others. Your satisfaction is important to us, and we are committed to addressing such issues to maintain high standards. We appreciate your patience and understanding as we work to improve our products. Mae | Pioneer Support
Rated 4 out of 5 stars
Too many ads
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is OK, just a lot of ads and asked you to sign up for their account, so they can charge you.
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy… can’t believe this TV was only 65.00…..
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, NatashaM, for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you found it to be a great buy at such an incredible price. Your positive experience is important to us, and we're glad our product is meeting your needs. Enjoy your new TV! Jeth | Pioneer Support.
Rated 5 out of 5 stars
Happy Granddaughter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter is thrilled and it works well and I am thankful.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience! We're delighted to hear that your granddaughter is thrilled with her new Pioneer 32” Class LED HD Smart Xumo TV and that it's working well for her.
If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to have a great experience with your TV.
Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962
Rated 4 out of 5 stars
Good tv, awful software.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is great. The Xumo software sucks. Would rather not have to use it to use apps.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi OldSargeInVirginia,
Thank you for sharing your feedback on the Pioneer 32” Class LED HD Smart Xumo TV. It’s great to hear that you’re satisfied with the TV itself. However, I’m sorry to hear that the Xumo software hasn’t met your expectations.
Your input is valuable and helps us understand areas for improvement. If you have any specific issues or need assistance with the software, please feel free to reach out to our customer service team. Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962
Rated 5 out of 5 stars
Excelent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service, and the tv is fantastic I always buy electronics at best buy
I would recommend this to a friendRated 5 out of 5 stars
The TV is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my pioneer tv, the features are great
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you love the TV and its features. Your satisfaction is our top priority, and it's great to know that our product is meeting your expectations. Patricia | Pioneer Support
Rated 3 out of 5 stars
ok tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow, voice does not work well hard to complete tasksit all right The price is ok
I would recommend this to a friendRated 5 out of 5 stars
Great for kids room
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV bought it for my son and it is perfect for what he uses it for
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi JulioC,
Thank you for your wonderful review of the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that it has been perfect for your son and meets his needs. Your satisfaction is very important to us, and we're thrilled that the TV is serving its purpose well. We appreciate your support and hope your son continues to enjoy his viewing experience! Patricia | Insignia Support
Rated 5 out of 5 stars
College TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great TV for the price. It fits perfectly in my daughter’s dorm room.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Browndj2,
Thank you for your great review! We’re delighted to hear that the Pioneer 32” Class LED HD Smart Xumo TV is a perfect fit for your daughter’s dorm room and that you’re happy with its value. If you have any questions or need further assistance, feel free to reach out. Patricia | Pioneer Support
Rated 5 out of 5 stars
Good Service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service I always do my electronic purchases here
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review! We're thrilled to hear that you always choose us for your electronic purchases and that you received very good service. We appreciate your loyalty and support, and we look forward to serving you again in the future! Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Pioneer tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid loves it!!! Good size slim display fast response!!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Pioneer 32” Class LED HD Smart Xumo TV. We're thrilled to hear that your kid loves the TV! We designed our products with the aim of providing an enjoyable viewing experience, and it's wonderful to know that the size and fast response of the display have met your expectations.
If you have any further feedback or questions, please feel free to reach out. We appreciate your support and hope your family continues to enjoy many great moments with our TV!
Rated 3 out of 5 stars
Decent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was an okay purchase. Everything worked great except the picture would not show when streaming Netflix and the like. Had to return it in the end. Not sure if it was just my unit or not. Just a bad experience.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback, ScottS. We appreciate your insights and understand your frustration with the streaming issue. Your experience is important to us, and we value your input as it helps us improve our products and services. Thank you for being a valued customer. Jeth | Pioneer Support.
Rated 5 out of 5 stars
Awesome tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good tv for the price! All the app you can have on this smart tv.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, JosemG, for your feedback! We're delighted to hear that you're enjoying the Pioneer 32” Class LED HD Smart Xumo TV and find it to be a great value. It's fantastic to know that you're making the most of all the available apps. Your satisfaction is very important to us! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962
Rated 5 out of 5 stars
UP Kelz
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The level of service was excellent from cart to delivery. No complaints.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback, WilliamK! We're delighted to hear that you had an excellent experience from cart to delivery with your Pioneer 32” Class LED HD Smart Xumo TV. Your positive experience means a lot to us! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962


















