Customer Ratings & Reviews
- Model:
- PN32-551-24U
- |
- SKU:
- 6569962
Customer reviews
Rating 4.5 out of 5 stars with 561 reviews
(561 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 32” Class LED HD Smart Xumo TV favorably for its picture quality, ease of use, and price. The size and simple setup are also appreciated by some. However, a few customers have noted issues with connectivity and app performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product nice pictures easy set up as well.definatly recommend.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 4 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice Tv. Only thing I talked to a Tech Support and was told need a Chip and a Antenna in order for me to look at the Smart Tv. I was so ready to look at it. So I had to bring it back.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, BlackShiny. We're glad to hear that you found the Pioneer 32” Class LED HD Smart Xumo TV to be nice. Your feedback is valuable, and we apologize for any frustration this may have caused. If you have any further comments or need assistance with another product, please feel free to reach out. Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Perfect Anniversary Gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect anniversary gift for my gilfriend if 8 years in october 2025. She has s vizio tv she bought from her deceased niece when she was alive before my girlfriend of 8 years in october 2025 and i got together. The picture quality of the vizio tv is fading and sound is poor at best thats what happens to tv especially older models. This particular vizio model because of the memories it holds because of who my girlfriend bought the vizio tv from and the fact that her niece is no longer with her its going in her bedroom to make way for new memories with new tv i bought her for her living room tv to be here by saturday march 1st 2025. Thanks best buy for the upgrade. March 2025 new year new tv new anniversary gift.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for sharing your heartwarming story, ValueTVPhonesBestBuyBuyer! It sounds like the Pioneer 32" Xumo TV will be a wonderful and meaningful anniversary gift for your girlfriend. We're glad we could help you create new memories. We hope she loves it! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love This TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great sound. I wish I had purchased this television sooner. Still figuring out the Xumo system, it does have a bit of a learning curve. So far no problems.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you're enjoying the great picture and sound. It's wonderful to know that you're finding the Xumo system manageable, even with its learning curve. Your satisfaction is important to us, and we appreciate your support. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect clear picture and easy to operate and smart function easy to set up
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
32 inch tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price very happy with the picture and sound
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, GaryO, for your wonderful review! We're delighted to hear that you're very happy with the picture and sound quality of our Pioneer 32” Class LED HD Smart Xumo TV. Your satisfaction is our top priority, and we're glad to know you find it a great value for the price. If you have any questions or need further assistance, feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Digital TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Has a good picture quality. Perfect for ''digital'' signal T.V.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your positive feedback about the Pioneer 32” Class LED HD Smart Xumo TV! We're glad to hear that it was easy to install and has good picture quality, making it perfect for digital signal TV. If you have any questions or need further assistance, please don't hesitate to call us . Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy baby girl.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this television for my grand baby. She loves it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, Rab3! We're delighted to hear that your grand baby loves the Pioneer 32” Class LED HD Smart Xumo TV. It's wonderful to know that it's bringing joy to your family. We appreciate you sharing your positive experience with us! Jeth | Pionner Support.
- Pros mentioned:Size
Rated 5 out of 5 stars
Reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice compact sized tv. Installation simple and navigable OS.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, userslo, for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're pleased to hear that you find it a nice compact size with simple installation and a navigable OS. Your positive comments are greatly appreciated! Jeth | Pioneer Support.
- Cons mentioned:Volume control
Rated 4 out of 5 stars
good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good. Had a little trouble with the remote but its ok now.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review of the Pioneer 32” Class LED HD Smart Xumo TV. We're glad to hear that you're overall satisfied with it. We apologize for the initial trouble with the remote, but we're happy to know it's working fine now. If you need any further assistance, please don't hesitate to reach out to our customer support team. We're here to help. Ivy | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy Customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Put in the garage, and we absolutely love it. The picture quality is great.
I would recommend this to a friend Rated 5 out of 5 stars
Ceo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size tv for the kid tv has a long lasting vision its not heavy and easy to put together
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, DemarvisJ, for your great feedback! We're pleased to hear that the Pioneer 32” Class LED HD Smart Xumo TV is a perfect size for your child and that you found it easy to assemble. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy the new TV! Jeth | Pioneer Support.
Rated 5 out of 5 stars
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value I own this TV in 3 different sizes I really luv it
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, IvanR! We're thrilled to hear that you find great value in the Pioneer 32” Class LED HD Smart Xumo TV and that you love it so much you own it in three different sizes. It's wonderful to know that the product meets your needs. If you have any other thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support.
Rated 5 out of 5 stars
Great deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price and what we need to use it for.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your positive feedback, user907846! We're delighted to hear that your Pioneer 32” Class LED HD Smart Xumo TV is great for the price and perfectly suits your needs. Your satisfaction is very important to us, and we're thrilled that the TV has met your expectations. If you have any further comments or suggestions, we'd love to hear them! Jeth | Pioneer Support.
Rated 4 out of 5 stars
Great Deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works Good so far too soon to tell, survey should be send months later. But for now Happy Customer.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Mpwings, it's great to hear that your Pioneer 32” Class LED HD Smart Xumo TV is working well so far and that you're a happy customer! We understand that it's still early days, but it's good to know you're satisfied with your purchase. Patricia | Pioneer Support
Rated 5 out of 5 stars
Great Value for Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TV. It was kind of a last minute purchase but it worked out wonderful for my second bedroom.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, RuthL, for your lovely feedback! We’re delighted to hear that your last-minute purchase of the Pioneer 32” Class LED HD Smart Xumo TV worked out wonderfully for your second bedroom. Enjoy your new TV and happy viewing! Patricia | Pioneer Support
Rated 3 out of 5 stars
Good for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could use a setup manual as I am having trouble getting it to stay on the hdm setup, everytime I turn it on need to reset it to hdm
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review of the Pioneer 32” Class LED HD Smart Xumo TV. We're glad to hear that you find it good value for the money. We apologize for the inconvenience you're experiencing with the HDMI setup. Your feedback is important to us, and we'll share it with our team. If you need assistance with the setup, please reach out to our customer support team. We're here to help ensure you have the best experience with your TV. Ivy | Pioneer Support.
Rated 1 out of 5 stars
Went DARK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for my son and it didnt last 6 months before going black while my son was on youtube. Tried every reset protocol and still nothing
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, Jackball. We’re truly sorry to hear that your son’s TV stopped working so soon after purchase despite your efforts to reset it. That’s not the kind of performance we aim to deliver, and we appreciate you taking the time to let us know. Your feedback helps us better understand where improvements may be needed. Tine | Pioneer Support
Rated 2 out of 5 stars
Tv review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Bad picture and turns off all the time on its own very frustrating....
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Pioneer 32” Class LED HD Smart Xumo TV. We sincerely apologize for the issues you've encountered with the picture quality and the frequent shutdowns.
Your experience is important to us, and we strive to provide quality products. If you're facing difficulties with your TV, we recommend checking the settings and ensuring that the firmware is up to date. If the problem persists, please reach out to our customer support team for further assistance. We can guide you through troubleshooting steps or discuss potential solutions.
We appreciate your input as it helps us improve our products and services. Thank you for being a valued Pioneer customer.
Rated 1 out of 5 stars
thay shouldnt be responsible well who is
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase one these tv an FedEx drop it at wrong place an now yall want replace the tv or refund the money an yall call yall self investigation my 3 yr old could do better an we no who even got the tv theres cameras whete we live on every house
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback, ShiestyS. We appreciate your patience and understand your frustration with the delivery issue. Your experience is important to us, and we value your input as it helps us improve our services. Thank you for being a valued customer. Jeth | Pioneer Support.


















