Customer Ratings & Reviews
- Model:
- PN32-551-24U
- SKU:
- 6569962
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:App performance
Solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid TV - good picture, good sound, good closed captions. App organization is a bit cumbersome, but not a deal killer. Very much a good value for the price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello JamesP! Thank you for your detailed feedback! We’re glad to hear the TV is delivering solid performance with good picture, sound, and closed captions. While app organization could be smoother, it’s great to know that it hasn’t impacted your overall satisfaction. We appreciate your insight and are happy the TV offers strong value for the price.
Keith | Pioneer Support
- Pros mentioned:Ease of use, Picture qualityCons mentioned:Connectivity
Solid TV but lacking features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality was solid, easy to set up and use but was missing some basic functionality. I bought it to use as a display at a trade show booth and it didn’t have a loop function on the media player or any other sort options at all. Decent tv just lacked the features I assumed all new TVs would have.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Ravensfan08,
Thank you for sharing your detailed feedback on the Pioneer 32” Class LED HD Smart Xumo TV. It’s great to hear that you found the picture quality solid and the setup easy. However, we are sorry to hear that it didn’t meet your expectations for use at a trade show booth due to the lack of a loop function and other media player options.
Your input is valuable and helps us understand areas where we can improve. Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962
- Pros mentioned:Ease of use, Price, Size
Great buy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up! Perfect size for small room. Excellent price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Xteena,
Thank you for your wonderful review! We’re delighted to hear that the Pioneer 32” Class LED HD Smart Xumo TV was easy to set up and is the perfect size for your small room. It’s great to know that you found it to be an excellent value. If you have any questions or need further assistance, feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Excellent picture quality and easy to setup.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality and easy to setup. The remote is well designed and easy to use. Great for tight spaces. At present I have not used the XUMO streaming option, which was not required to setup the TV for OTA channel reception or external device inputs. I'm very pleased with my purchase.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
New Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect size and perfect TV when you are limited on space. I had never heard of google TVs before until I made this purchase. set up took a hot minute, to have it synced with all your google accounts. Now that it’s hooked up, it operates with ease. This is how a proper smart TV should operate.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great Picture and Features for the Price!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Pioneer 32" Smart Xumo TV is perfect for smaller spaces! The picture quality is great, and the built-in streaming apps make it super convenient. Setup was easy, and it works great for my 6-year-old’s room. A solid choice for anyone looking for an affordable, feature-packed TV!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Matthewscli0351, for your fantastic review of the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that it fits perfectly in smaller spaces and that you appreciate the picture quality and built-in streaming apps. It's wonderful to know that setup was easy and that it works great for your 6-year-old’s room. Patricia | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Great TV at a fantastic price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture looks great. Easy setup. The only reason I didn't give it five starts is because I'd like to wait and see how the "smart" features evolve -- I've had other TVs with built in apps that were no longer supported shortly after purchasing the TV. Fingers crossed the Pioneer is better!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great little TV for small rooms
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a small room. This tv worked out great for my needs. It looks really good and the picture is nice and clear. The smart hub works great also. I had a small tv that this one replaced and I didn’t even need a fire stick I used for the old one. Perfect for small rooms.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, SGMA, for your detailed feedback! We're delighted to hear that the Pioneer 32” Class LED HD Smart Xumo TV is a perfect fit for your small room and that you're enjoying its clear picture and smart hub features. It's great to know that it exceeded your expectations and eliminated the need for an additional device. Your satisfaction is very important to us! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962
- Pros mentioned:Ease of use, Setup
great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great TV for the price easy set up and use i use it outside on my deck to watch football on Sundays
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there, thank for the review! We're glad to hear you're enjoying your new TV. It's great that it's the perfect fit for watching football on your deck. Go team!
- Shiela | Pioneer Support
- Pros mentioned:Picture qualityCons mentioned:App performance
Great picture but very slow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has a great picture and decent sound. If your going to use it as a regular tv then it’d be great. The apps are very slow to load. Ive never seen a new tv be so slow. Also my remote keeps un-pairing from tv. When it does, the re learn steps do not work. I have to wait for it to randomly re pair. Its very anoying. To sum it up, the picture is good and sound is good but thats about it.
No, I would not recommend this to a friend - Pros mentioned:Picture quality, Size
DAD LOVES HIS NEW BEDROOM TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been the best upgrade for Dad's Bedroom! Takes up less space since it's FLAT & not a BOX! Plus, So Much Clearer ~ he was So Amazed at how clear it was ~ He Loves It!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for sharing your wonderful experience with the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that it has been the perfect upgrade for your dad's bedroom, offering a sleek design and impressive picture clarity. It's fantastic to know that he loves it and is amazed by the clear visuals. Your positive feedback means a lot to us, and we're delighted that the TV has made such a great impact. Jeth | Pioneer Support.
- Pros mentioned:Ease of use, Picture quality
Pioneeer tv XUMO
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pioneer XUMO Tv that I purchased from Best Buy is exceptional! The picture quality is great, ease of access to smart tv capabilities was welcome, and the variety of viewing options is awesome. I love my purchase of the Pioneer XUMO tv!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:App performance
Good if you use an external streaming device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up because I never used Xumo and it sounded good on paper. Turns out that on this TV, the smart TV app is slow and for some reason, certain apps do not have very good resolution. I use the Spectrum TV app, and the resolution is terrible and glitchy. I finally hooked up a Roku stick, and since it is only using the TV as a monitor, the resolution looks way better and faster. Couldn't watch basketball on the Spectrum app on Xumo. So the picture itself on the TV is good, and the sound is pretty good for a small TV.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your detailed feedback about the Pioneer 32” Class LED HD Smart Xumo TV. We appreciate your insights and are always looking for ways to improve our products. If you have any issues or need further clarification, please don't hesitate to call us. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Pioneer basic TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive 32 inch basic 720p TV. This tv now has better colors than my older Sony which is about 14 years old and seems to be fading in colors. I am shocked how well the tv performs at just quietly switching channels and is my main Tv for watching Blu ray videos or just DVD's from any collection. I only regret not buying the 4k version for even better picture and sound. The amp inside seems better than my other Tv that is larger so I cannot complain because the price was far below $100 dollars even after taxes. I would buy another Pioneer in about ten years at 4k for certain from same store.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, SteveYolandi, for your detailed feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're pleased to hear that you find the colors impressive and the performance reliable for your Blu-ray and DVD collection. Your insights are valuable to us, and we're glad to know that you're considering Pioneer for future purchases. Jeth | Pioneer Support.
- Pros mentioned:Picture quality, Size
Pioneer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This smart television has really good quality and sound. It don’t take up that much room at all and is really good for gaming systems.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, jalla80! We're happy to hear that you're enjoying the quality and sound of the TV, and that it fits perfectly in your space while working well with your gaming setup. It’s always great to know when a product delivers both performance and practicality—your input is truly appreciated! Jeth | Pioneer Support.
- Pros mentioned:Picture quality, Setup
Great tv for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv for a replacement camera monitor and for streaming. it was easy to setup and the picture is good and i like pioneer products
I would recommend this to a friend - Pros mentioned:Picture quality
Pioneer’s Little TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve seen many mixed reviews of this TV, but I can strongly disagree. The quirkiness they talk about as an annoyance, I find very useful. It only takes a nano second to go where you want, once you get used to the remote control. Also the TV sounds like a small built in soundbar!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello PavelR. Thank you for your thoughtful review. We’re glad to hear that you’ve found the TV’s unique features useful and that the remote control becomes intuitive with time. It’s great to know the sound performance has impressed you as well. Your perspective adds valuable insight and we truly appreciate your support.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Wonderful 32 Smart TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 32-inch Pioneer Xumo Smart TV to replace our 15 year old 32 inch Vizio Smart TV in the front room. What a deal! It was on sale at $79. At first, I was apprehensive about buying it, but I am so glad I did. It was an set up and it was on in 20 minutes. The colors are very vivid and clear. The sound isn't really too loud, but I really dont have the volume up too high anyway. I highly recommend this Pioneer TV as it has many of the apps already downloaded. Great buy for sure.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback on the Pioneer 32” Class LED HD Smart Xumo TV. We're delighted to hear that you found it to be a great deal and that the setup was quick and easy. It's wonderful that you're enjoying the vivid colors and clear picture, and we appreciate your recommendation. Enjoy your new TV! Jeth | Pioneer Support.
- Pros mentioned:Ease of use, Setup
Nice Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice television. Plugged it in, connected it to the internet and the TV did the rest. It even scanned for antenna channels.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, CasperCop, for your great review! We're pleased to hear that setting up your Pioneer 32” Class LED HD Smart Xumo TV was a breeze and that it even scanned for antenna channels automatically. Your satisfaction is very important to us. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Tv review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price good quality. Easy to use. Would recommend
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the great review, MichaelC! We're glad to hear that the Pioneer 32" Class LED HD Smart Xumo TV is delivering both quality and ease of use at a price that works for you. It’s always rewarding to know when a product meets expectations and earns a recommendation—thanks for sharing your experience! Jeth| Pioneer Support.