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Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
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Customer reviews

Rating 4.5 out of 5 stars with 584 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-584 of 584 reviews
  • Rated 2 out of 5 stars

    Tv review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Bad picture and turns off all the time on its own very frustrating....

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback regarding the Pioneer 32” Class LED HD Smart Xumo TV. We sincerely apologize for the issues you've encountered with the picture quality and the frequent shutdowns.

      Your experience is important to us, and we strive to provide quality products. If you're facing difficulties with your TV, we recommend checking the settings and ensuring that the firmware is up to date. If the problem persists, please reach out to our customer support team for further assistance. We can guide you through troubleshooting steps or discuss potential solutions.

      We appreciate your input as it helps us improve our products and services. Thank you for being a valued Pioneer customer. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    Went DARK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my son and it didnt last 6 months before going black while my son was on youtube. Tried every reset protocol and still nothing

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience, Jackball. We’re truly sorry to hear that your son’s TV stopped working so soon after purchase despite your efforts to reset it. That’s not the kind of performance we aim to deliver, and we appreciate you taking the time to let us know. Your feedback helps us better understand where improvements may be needed. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    thay shouldnt be responsible well who is

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase one these tv an FedEx drop it at wrong place an now yall want replace the tv or refund the money an yall call yall self investigation my 3 yr old could do better an we no who even got the tv theres cameras whete we live on every house

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback, ShiestyS. We appreciate your patience and understand your frustration with the delivery issue. Your experience is important to us, and we value your input as it helps us improve our services. Thank you for being a valued customer. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    Junkpile TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of crap. Didn't have it a month. Started flashing after 2nd week saying resetting

    No, I would not recommend this to a friend