Customer Ratings & Reviews
- Model:
- PN32-551-24U
- |
- SKU:
- 6569962
Customer reviews
Rating 4.5 out of 5 stars with 594 reviews
(594 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice TV for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got left just for a roku.Stick to put on the back patio, where we sat with our dogs, awesome picture.It works great for the money is perfect. If you want something inexpensive with that looks good.It has all the options you need.This is perfect
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .That's absolutely wonderful to hear! We're thrilled your Insignia TV is the perfect, inexpensive choice for your back patio, especially since you're enjoying it with your dogs! It sounds like the awesome picture and the built-in options are working great for exactly what you needed.
- Carl | Pioneer Products
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Nice TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV and the price was great! Vivid picture and easy setup. Having a Xumo box to pair it with was a plus.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi kitty361,
Thank you for your fantastic review! We're thrilled to hear that you're loving your Pioneer 32” Class LED HD Smart Xumo TV and that it works perfectly for you. It's great to know you found it to be a great buy at an unbeatable price. If you have any questions or need further assistance, feel free to reach out. Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Pioneer 32"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good features, easy setup. Good picture quality (especially for the price!). Would buy a second one!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you found the features good, the setup easy, and the picture quality impressive, especially for the price. It's wonderful to know that you're considering buying a second one. Your positive experience is greatly appreciated! Jeth | Pioneer Support.
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Pioneer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.32 inch value of apps and price perfect for small rooms highly recommended for all to have a see pioneer is just not a famous music name there is more to the eye
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 4 out of 5 stars
Like the TV, one occasional issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only issue with the TV is it occasionally switches to headphone on the volume and obviously you can't hear anything. The TV is set up to offline and there are no, zero, items that could pair with the TV including our cell phones. We have NO idea why it happens and have gone through all settings. Just comes on randomly and goes away randomly. Quite maddening actually.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, Flowers! We truly appreciate you taking the time to provide detailed feedback—it’s insights like yours that help us better understand how users interact with their TVs in real-life settings. We're glad to know you're enjoying many aspects of your Pioneer Smart TV, and your observations are incredibly valuable to us! Jeth | Pioneer Support.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy to use. It was easy to setup
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the great feedback! We’re happy to hear the setup was easy and the picture quality met your expectations. Enjoy your new TV! Patricia | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great for the bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, great value, picture is really good for a lower priced tv.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, Mouchi! We're so glad to hear that you found the setup process easy and that you're enjoying the impressive picture quality and value of your 32" Pioneer Smart Xumo TV—it's always wonderful to know the product is meeting expectations and enhancing your viewing experience! Jeth | Pioneer Support.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this TV its easy enough, the picture is very clear... its worth the money for sure
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the Pioneer - 32” Class LED HD Smart Xumo TV! We're delighted to hear that you're very happy with its ease of use and clear picture quality. Your feedback is greatly appreciated and helps us continue to offer products that provide great value for our customers. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
I liked it so much, I purchased another one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful tv, value priced, great picture, going back to the 1970's, I always loved pioneer. Good product that shows vivid colors. I purchased two of these. One for our bedroom and one for my daughter's new apartment. I highly recommend
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for your thoughtful feedback, GARYK! It’s heartwarming to hear how the Pioneer 32" Smart Xumo TV brought back fond memories and continues to deliver vivid picture quality and great value. We're especially glad to know it's making a difference in both your home and your daughter's new apartment—what a wonderful way to share the experience! Jeth| Pioneer Support.
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Nice tv great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for this excellent television. Nice size and good quality
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for your review, AdrianD! We’re glad to hear you’re enjoying the Pioneer 32” Smart Xumo TV. Great quality at a great price—can’t go wrong with that! Happy watching!
— Shiela | Pioneer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Tv needs to be registered to work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't watch with out a tv antena, the right atena, had to buy a second antena because the first didn't work with this brand but work with a diferente tv brand. You need internet also for it to work and you have to registered, wicth took fore ever to set up. After that it gets easy to manage. Screen quality is really good and sound.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for sharing your experience, reynery7! We're glad to hear you're enjoying the screen quality and sound of your Pioneer 32” Class LED HD Smart Xumo TV. It’s great to know that once everything was set up, managing the TV became smooth and enjoyable. Your feedback is appreciated and helps others understand what to expect! Jeth | Pioneer Support.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV for bedroom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for my Mom to watch in her bedroom. It has lots of features and is easy to use. The picture is bright, clear and crisp.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback, Bryan! We're delighted to hear that the Pioneer 32” Class LED HD Smart Xumo TV is a great fit for your mom's bedroom. It's fantastic to know that she finds it easy to use and enjoys the bright, clear, and crisp picture quality. If you have any further comments or need assistance, feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Excellent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is absolutely amazing!!! Great picture and great sound. Very easy to navigate. I love it!!! Thank you Best Buy for the best buy!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi JerriC,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying your Pioneer 32” Class LED HD Smart Xumo TV. It’s great to know that the picture and sound quality, as well as the ease of navigation, have met your expectations. We appreciate your kind words and are glad you chose Best Buy for your purchase. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very nice to see the Pioneer name return!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and picture control. I like to keep the brightness down in a low lit room and I can keep the picture crisp with deep blacks without the overall brightness being too much. Interface is easy and the Xumo app front end is very nice. Who needs a subscription with so many great options like Freevee and Tubi. I put rabbit ears on it and get excellent picture quality from digital over the air channels as well!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Brook, for sharing your positive experience with the Pioneer 32” Class LED HD Smart Xumo TV! We're thrilled to hear that you appreciate the excellent picture quality and control, especially in low-lit rooms. It's great to know that the easy-to-use interface and the variety of free streaming options like Freevee and Tubi have enhanced your viewing experience. We're also glad that you're getting excellent picture quality from digital over-the-air channels with your setup. Enjoy your TV! Jeth | Pioneer Support.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great cheap TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is really nice. Got it for a bedroom TV and it works perfectly. Nice picture. Set up was easy.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your positive feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that it works perfectly in your bedroom, with a nice picture and easy setup.
If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to have a great experience with our products.
Your satisfaction is important to us, and we appreciate you choosing Pioneer. Thank you for your support! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Easy setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great just as it should. Easy to setup and connect for quick streaming.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, ChunaA! We're delighted to hear that the Pioneer 32” Class LED HD Smart Xumo TV is working great for you. It's fantastic to know that the setup was easy and that you're enjoying quick streaming. If you have any further questions or need assistance, please feel free to reach out. We appreciate your support! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Surprised Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get this TV for my Wifes kitchens, and I'm Surprised on the quality of this TV... I preferred to stay on kitchen to watch my sport instead to go my room LOL... Sound need little bass... but nothing to worried
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. It’s great to hear that the TV has exceeded your expectations and turned out to be a pleasant surprise in terms of quality. We’re glad it’s become a favorite spot for watching sports right in the kitchen. Your note about the sound needing a bit more bass is appreciated, and it’s helpful for others considering similar setups. Overall, it’s wonderful to know the product is delivering both enjoyment and value. Keith | Pioneer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
GREAT BUY!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely LOVE this TV! It has features that I have never used! Would definitely recommend for the quality and the price!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your enthusiastic feedback, LeslieW! We're thrilled to hear that you absolutely love your Pioneer 32” Class LED HD Smart Xumo TV and are enjoying its features. It's wonderful to know that you would recommend it for its quality and price. Your positive experience means a lot to us! Jeth | Pioneer Support.  https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great bang for your buck!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy to control. Easy setup. Good picture quality
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the Pioneer 32" Class LED HD Smart Xumo TV! We're delighted to hear that you found the setup easy and the picture quality good. Your feedback is greatly appreciated and helps us continue to offer quality products. Enjoy your TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pioneer Xumo 32” TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this pioneer zumo TV. It comes in . The picture is excellent. Plus I like the the fact that it is a smart TV. I can switch over to Netflix in an instant. It was very easy to set up, actually one of the easiest TVs I’ve ever set up. I would recommend this to anyone who wants a 32 inch TV for the bedroom or TV room.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the wonderful feedback, Corr! We're so glad to hear that you're loving your Pioneer 32” Class LED HD Smart Xumo TV and that the setup was a breeze. It’s great to know the picture quality, smart features, and ease of use are all hitting the mark—sounds like a perfect fit for your bedroom or TV room. Thanks for the recommendation! Jeth | Pioneer Support.


















