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Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
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Customer reviews

Rating 4.5 out of 5 stars with 594 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 594 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great value for money. Made by TCL for best buy. Bought in October and am thoroughly impressed with the quality of the picture. The xumo play has lots of free channels to choose between for entertainment and news. Uses a 100 x 100 mm vesa wall mount , it should fit perfectly in our 26 ft Travel trailer

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Aland, for your detailed review! We’re thrilled to hear that you’re impressed with the picture quality of the Pioneer 32” Class LED HD Smart Xumo TV. It’s great to know that Xumo Play’s variety of free channels adds to your entertainment experience. We’re glad the TV fits perfectly in your travel trailer with the VESA wall mount. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price I paid for it. I’m currently using it as a secondary monitor for work. Simple to use just by attaching an HDMI cable from my laptop to the TV and adjusting the settings accordingly. As a TV, it’s very good as well.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer - 32” Class LED HD Smart Xumo TV, Anonymous! We're delighted to hear that you find it worth the price and that it's serving well as a secondary monitor for work. Your positive feedback about its simplicity and performance as a TV is greatly appreciated and helps us continue to deliver quality products. If you have any other thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear Picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was so inexpensive....I was worried it would not be a good one. It got great reviews, so I bought it and am very glad I did. It works excellent! Clear picture and just the perfect size for a bedroom. I previously purchased an open box TV and have had many problems with it. I will only buy new again for TV's.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Shop tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my shop to have YouTube for some projects. It works absolutely great for this purpose and I think worth every cent. I would highly recommend this tv good picture for the price and pretty decent operating system as well.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, Tomba! We're thrilled to hear that the Pioneer 32” Class LED HD Smart Xumo TV is serving your shop's needs perfectly and that you find it to be a great value. It's wonderful to know that the picture quality and operating system are meeting your expectations. Your recommendation means a lot to us. Enjoy your TV! Jeth |Pioneer Support. https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great for the size of the screen. Volume is almost good for the bedroom.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello HeathermD. Thank you for your feedback. We’re glad to hear that the picture quality meets your expectations and that the screen size works well for your space. It’s also good to know the volume is nearly suitable for your bedroom setup. Your input helps us continue improving and offering products that fit a variety of needs and environments.
      Keith | Pioneer Support
      Provide your feedback on BizChat BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Secretly amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV, the sound and resolution are amazing. I was expecting much but was left amazed by its features and quality.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, OscarM! We're thrilled to hear how much you're enjoying your Pioneer 32 Class LED HD Smart Xumo TV. It's great to know that the sound and resolution have exceeded your expectations and that you're so happy with its features and quality.

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    32 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to use, Nice price and our sales person knew what he was talking about. I love shopping at Best Buy for our electronics

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Lenny! We’re thrilled the TV’s picture and ease of use stood out, and it’s wonderful to know your experience at Best Buy made the purchase even better. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price and picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a great picture for the money. I normally get Fire TVs, so the interface takes a bit to get used to. Overall, it's a good TV for the money! My TV had the auto-off turned on to shut down at 4 hours from the factory... after I fixed that setting I am good!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great colors are vibrant and picture is clearer than expected.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello DanielleS. Thank you for your review. We’re glad to hear the TV’s vibrant colors and clear picture have exceeded your expectations. It’s great to know the visual quality is delivering a satisfying experience. We truly appreciate your support.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good small gamer screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good small TV. Purchased for my granddaughter. She likes to play games with her friends, but does not have room for any bigger TV. This is perfect size for her and offers a very good picture for the price. Greqt value.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, Wolfpacker1! We're pleased to hear that the Pioneer 32” Class LED HD Smart Xumo TV is the perfect size for your granddaughter and that she enjoys playing games with her friends on it. It's wonderful to know that the picture quality and value have met your expectations. We appreciate you sharing your positive experience with us! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    32" pioneer tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only $79 for kids room, just like the 55" works great and has all the thing's that more expensive tv's have.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear the TV is working well in your kids’ room and that it offers the same great features found in more expensive models. It’s always rewarding to know our products provide excellent value and performance at an affordable price. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer Xumo TV Great Little Unit! Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for the home office specifically because of the brand Pioneer and Xumo, the rack that’s it a smart web tv is perfect for what it was designed for. Installation was very straight forward by following the directions provided, start up, set up was also very straight forward getting it assigned to our home Internet account. All in All start to finish I believe we finished this probably in less than 20 minutes. It’s a great little unit for a small office or bedroom that can access the web apps that are pre-installed and I’m yet to find one that I need that’s not installed.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the thoughtful feedback, DaveC! We're delighted to hear that your Pioneer 32” Class LED HD Smart Xumo TV has been such a seamless and satisfying addition to your home office. It’s great to know the setup process was smooth and that the built-in web apps are meeting your needs—sounds like it’s fitting perfectly into your space and routine. We truly appreciate you taking the time to share your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Price !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s a great buy and the picture is very nice can’t ask for more for the price I bought 2 of them

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Wow, Cesar—two TVs! That’s awesome. We’re so glad you found great value in the 32" Pioneer. It’s great to know the picture quality impressed you enough to double up. Thanks for the support!

      - Shela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Brand that delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pioneer is a top brand competitor with that being said the quality is suburb. The picture delivers vibrant hi-def features that is satisfying. Very convient and affordable.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the fantastic feedback, ElectronicJunkie! We're excited to hear that you're enjoying the vibrant high-definition picture and overall quality—it's great to know the TV is delivering both performance and convenience at an affordable price. Your appreciation for the brand truly means a lot! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer 32" Smart Xumo TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and lovely TV I use daily for laptop connec extension and enjoy watching TV channels listen to YouTube music while WFH. Highly recommended.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi OraclePro, thank you for the glowing review! We're so glad to hear that your Pioneer 32” Smart Xumo TV is seamlessly supporting your work-from-home setup from extending your laptop screen to streaming your favorite YouTube music and TV channels. It’s great to know it’s become a daily companion. We truly appreciate the recommendation and are here if you ever need anything! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this tv is perfect for a small spot. Great picture & sound quality. Also, most importantly, easy to use for older adults who aren't tech savvy!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the wonderful feedback, JoshB! We're so glad to hear that the Pioneer 32" Smart TV fits perfectly in your space and delivers both impressive picture and sound quality. It's especially great to know that its user-friendly design makes it a breeze for everyone to enjoy, including those who prefer a simpler setup. Your kind words truly mean a lot! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    App performance

    Rated 5 out of 5 stars

    Xumo pioneer tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it’s a decent tv the only thing I don’t like about it is you can’t download app you want. You only get to watch what they have on it

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your honest feedback, JamesB! We're glad to hear you find the Pioneer 32” Smart Xumo TV to be a decent choice, and we truly appreciate you sharing your thoughts on the app selection—it’s insights like yours that help us better understand what features matter most to our users. Jeth| Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality tv for the low sale price. We use it on our backyard porch. Picture is wonderful. Sound is just fine for a loud outdoor area. Definitely recommend!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, user804830! We're thrilled to hear that the TV is working wonderfully for you and that you're enjoying the stunning picture and amazing sound—it’s always rewarding to know when a product enhances your viewing experience. Your support means a lot! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with the purchase. I was in the store for only a few minutes and the price was great. TV works magnificently.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Rodney, thank you for your great feedback! We're thrilled to hear you're enjoying your new Pioneer Smart TV and that the in-store experience was quick and satisfying. It's great to know the TV is performing magnificently. If you ever need support or have questions, we're here to help! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price, great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pioneer Xumo TV met all of my expectations. I needed a small tv for a guest bedroom that would connect with the Spectrum App. The TV connected flawlessly, the color is great, and the sound quality more than adequate. The sale price was the icing on the cake.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback, RobertM! We're thrilled to hear that your Pioneer 32” Class LED HD Smart Xumo TV met all your expectations and connected flawlessly with the Spectrum App. It's great to know that you're enjoying the color and sound quality, and that the sale price was a nice bonus. Your positive experience is greatly appreciated! Jeth | Pioneer Support.  https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962 BBY-ExBrand_Best_Buy_Pioneer