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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 582 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 582 reviews
  • Rated 5 out of 5 stars

    Great little TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is perfect for my needs. I have it in a secondary bedroom. You wouldn't even know that there was no cable because I get so many free programs being hooked up to internet. My only concern is for the longevity of the remote. It is lightweight and the plastic seems kind of cheap.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your kind words about the Pioneer 32" Class LED HD Smart Xumo TV. We're thrilled to hear it fits perfectly in your secondary bedroom and that you're enjoying the wide variety of free programming available through your internet connection. It's always rewarding to know our products are enhancing your entertainment experience. We appreciate your support and look forward to serving you again! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    XUMO for the Win!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for a 32 in TV. Will easily compete against TV's twice the price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback, Joeg! We're thrilled to hear that you find the Pioneer 32” Class LED HD Smart Xumo TV to be a great value and competitive with higher-priced models. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Enjoy your new TV! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the tv very good picture quality until my house caught on fire and i no longer have it

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re truly sorry to hear about the loss of your TV due to the fire. It’s good to know that you enjoyed the picture quality while you had it, and we appreciate you taking the time to leave a review despite the circumstances. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price I paid for it. I’m currently using it as a secondary monitor for work. Simple to use just by attaching an HDMI cable from my laptop to the TV and adjusting the settings accordingly. As a TV, it’s very good as well.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer - 32” Class LED HD Smart Xumo TV, Anonymous! We're delighted to hear that you find it worth the price and that it's serving well as a secondary monitor for work. Your positive feedback about its simplicity and performance as a TV is greatly appreciated and helps us continue to deliver quality products. If you have any other thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Welder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality easy to use work well as a compter screen

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer 32” Class LED HD Smart Xumo TV, NathanS. It’s great to hear that you’re enjoying the excellent picture quality and finding it easy to use. It’s also fantastic that it works well as a computer screen. Your feedback is valuable and will surely help others looking for a versatile and user-friendly TV! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great Value TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! I’m putting them in each room when I catch them on sale. My wife loves the one in her bathroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with the purchase. I was in the store for only a few minutes and the price was great. TV works magnificently.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Rodney, thank you for your great feedback! We're thrilled to hear you're enjoying your new Pioneer Smart TV and that the in-store experience was quick and satisfying. It's great to know the TV is performing magnificently. If you ever need support or have questions, we're here to help! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price & picture for a college dorm. The setup was super simple.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for a lower price tv.. bright and crisp. Using it as a football multi screen viewing

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the great feedback, NicolasL! We're happy to hear you're enjoying the bright and crisp picture quality of the Pioneer 32" Class LED HD Smart Xumo TV. Using it for multi-screen football viewing sounds like a winning setup! If you ever need assistance or have questions, we're here to support you. Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    App performance

    Rated 5 out of 5 stars

    Xumo pioneer tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it’s a decent tv the only thing I don’t like about it is you can’t download app you want. You only get to watch what they have on it

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your honest feedback, JamesB! We're glad to hear you find the Pioneer 32” Smart Xumo TV to be a decent choice, and we truly appreciate you sharing your thoughts on the app selection—it’s insights like yours that help us better understand what features matter most to our users. Jeth| Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer Xumo TV Great Little Unit! Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for the home office specifically because of the brand Pioneer and Xumo, the rack that’s it a smart web tv is perfect for what it was designed for. Installation was very straight forward by following the directions provided, start up, set up was also very straight forward getting it assigned to our home Internet account. All in All start to finish I believe we finished this probably in less than 20 minutes. It’s a great little unit for a small office or bedroom that can access the web apps that are pre-installed and I’m yet to find one that I need that’s not installed.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the thoughtful feedback, DaveC! We're delighted to hear that your Pioneer 32” Class LED HD Smart Xumo TV has been such a seamless and satisfying addition to your home office. It’s great to know the setup process was smooth and that the built-in web apps are meeting your needs—sounds like it’s fitting perfectly into your space and routine. We truly appreciate you taking the time to share your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer 32" Smart Xumo TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and lovely TV I use daily for laptop connec extension and enjoy watching TV channels listen to YouTube music while WFH. Highly recommended.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi OraclePro, thank you for the glowing review! We're so glad to hear that your Pioneer 32” Smart Xumo TV is seamlessly supporting your work-from-home setup from extending your laptop screen to streaming your favorite YouTube music and TV channels. It’s great to know it’s become a daily companion. We truly appreciate the recommendation and are here if you ever need anything! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value and quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price. Hard to find a quality 32” to fit in a small space but this is a winner! Bought the tv and service plan for a perfect package. Highly recommend this tv for a small bedroom or even a kitchen or breakfast room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must have for the Spectrum customer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for an outside porch TV and I couldn't be happier! I needed a TV that had the Spectrum app as an option and this was the TV, it was very easy to set up and get running - I definitely recommend, it has lots of apps that I'm sure many people use - can't wait to have a porch party! P.S. You don't need a soundbar, the TV volume is good enough....

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback, CATSNOTHAPPY! We’re thrilled to hear that you’re so happy with your Pioneer 32” Class LED HD Smart Xumo TV and that it meets your needs perfectly for your porch. It’s great to know that the setup was easy and that you’re enjoying the variety of apps available. We appreciate your recommendation and hope you have an amazing porch party! Enjoy your new TV! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    kitchen nook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size for the kitchen nook. Easy to hang. Perfect view

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We’re delighted to hear that the size of the product is perfect for your kitchen nook and that it was easy to hang. It’s great to know that you’re enjoying the perfect view. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new setup! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    has been great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv has been great. i got this for my 7 year olds bedroom and it has been nothing but perfect for him and very simple to swtich to different apps i would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Decone john

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because of the price but the quality of it, I was really surprised at it i love it would buy again thank you

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Deconeyochanon, for your thoughtful feedback. We’re glad the Pioneer TV’s quality surprised you in the best way. It’s rewarding to know it brought satisfaction beyond expectations. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Brand that delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pioneer is a top brand competitor with that being said the quality is suburb. The picture delivers vibrant hi-def features that is satisfying. Very convient and affordable.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the fantastic feedback, ElectronicJunkie! We're excited to hear that you're enjoying the vibrant high-definition picture and overall quality—it's great to know the TV is delivering both performance and convenience at an affordable price. Your appreciation for the brand truly means a lot! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this tv is perfect for a small spot. Great picture & sound quality. Also, most importantly, easy to use for older adults who aren't tech savvy!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the wonderful feedback, JoshB! We're so glad to hear that the Pioneer 32" Smart TV fits perfectly in your space and delivers both impressive picture and sound quality. It's especially great to know that its user-friendly design makes it a breeze for everyone to enjoy, including those who prefer a simpler setup. Your kind words truly mean a lot! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv work good low price ,great smart all app work good too, i'm thinking of buy one more

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your great review of the Pioneer 32" Class LED HD Smart Xumo TV!

      We’re thrilled to hear that it’s working well for you and that you’re enjoying the smart features and app performance—all at a great price! It’s exciting to know you’re even considering getting another one. Your feedback means a lot to us and helps others looking for a reliable and affordable TV.

      If you ever need assistance or tips to get the most out of your TV, we’re here to help. Thanks again for choosing Pioneer! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

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