Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
PN32-551-24U
SKU:
6569962
Loading...

Customer reviews

Rating 4.5 out of 5 stars with 594 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 594 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer 32 inch Xumo Smart tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has vivid, beautiful color. The remote has the voice activated feature. I just set it up today. I think I'm really going to enjoy it. So far, so good!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the lovely feedback, Movie! It’s great to hear that you’re enjoying the vivid, beautiful colors and the convenience of the voice-activated remote on your Pioneer 32” Class LED HD Smart Xumo TV. Sounds like a fantastic start, and we’re glad it’s already making a great impression—enjoy your new setup! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really good tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the tv very good picture quality until my house caught on fire and i no longer have it

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re truly sorry to hear about the loss of your TV due to the fire. It’s good to know that you enjoyed the picture quality while you had it, and we appreciate you taking the time to leave a review despite the circumstances. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Decone john

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because of the price but the quality of it, I was really surprised at it i love it would buy again thank you

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Deconeyochanon, for your thoughtful feedback. We’re glad the Pioneer TV’s quality surprised you in the best way. It’s rewarding to know it brought satisfaction beyond expectations. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for a lower price tv.. bright and crisp. Using it as a football multi screen viewing

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the great feedback, NicolasL! We're happy to hear you're enjoying the bright and crisp picture quality of the Pioneer 32" Class LED HD Smart Xumo TV. Using it for multi-screen football viewing sounds like a winning setup! If you ever need assistance or have questions, we're here to support you. Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV 32in.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As to my surprise,this TV exceeded expectations by far. Doesn't require a sound bar either. Features and picture are good. Setup easy too. Good purchase.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, PhilS! We're delighted to hear that the Pioneer 32” Class LED HD Smart Xumo TV exceeded your expectations. It’s great that the picture and features impressed you and that setup was smooth. Your support means a lot, and we appreciate you sharing your experience! Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Pioneer TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the room perfectly Great deal for for the money

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks so much for sharing your experience! We're thrilled to hear the Pioneer 32" Class LED HD Smart Xumo TV is a perfect fit and offers great value. It’s always wonderful to know when a product complements your space and delivers on affordability. Your feedback highlights the thoughtful design and smart features that make this TV a great choice for everyday viewing. We truly appreciate your kind words and hope you continue enjoying your entertainment setup! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv we were skeptical at first, but we bought the 50 inch and then came back and bought the smaller one great screen. The imaging is awesome. The color is good. The sound is good. Very easy to use.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that your initial skepticism turned into satisfaction, leading you to purchase both the 50 inch and the smaller one. It's wonderful to know that you're pleased with the screen quality, imaging, color, sound, and ease of use. If you have any other thoughts or suggestions, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Volume control

    Rated 3 out of 5 stars

    Tv report

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok I use it for my kids room the only thing I don’t like is the remote I can’t download an app and if I loose it then I can’t work the tv. Nobody sells the remote solo so I would have to buy it all over again and a universal remote doesn’t work.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks so much for sharing your experience, ErikaJ! We're glad to hear the TV is serving your kids' room well. We understand how important convenience is, and your feedback about the remote highlights an area that matters to many families. Your input helps us better understand how users interact with their devices day-to-day, and we truly appreciate you taking the time to share it. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A 3 King's day present !

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for my 68 y.o. Baby sister. Her's was old and kind of faded. She is very happy and she told me she likes the vivid colors and clarity of the new tv. A

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, JeanetteC! We're delighted to hear that the Pioneer 32” Class LED HD Smart Xumo TV made such a wonderful Three Kings' Day present for your sister. It's great to know that she's enjoying the vivid colors and clarity of her new TV. If you have any other feedback or need assistance, feel free to reach out.

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv work good low price ,great smart all app work good too, i'm thinking of buy one more

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your great review of the Pioneer 32" Class LED HD Smart Xumo TV!

      We’re thrilled to hear that it’s working well for you and that you’re enjoying the smart features and app performance—all at a great price! It’s exciting to know you’re even considering getting another one. Your feedback means a lot to us and helps others looking for a reliable and affordable TV.

      If you ever need assistance or tips to get the most out of your TV, we’re here to help. Thanks again for choosing Pioneer! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want the people out they go to best buy for your tv this tv got good quality nice sound picture is one of the best. And the price was just right.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi DavidH,

      Thank you for your fantastic review! We're thrilled to hear that you're enjoying the great quality, sound, and picture of your Pioneer 32” Class LED HD Smart Xumo TV. It's wonderful to know you find it to be one of the best and that the price was just right. If you have any other feedback or need assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV for guest bedroom

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is perfect for our guest bedroom. It was very easy to set up. The sound quality and picture clarity are very good. It was better than we expected especially for the price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, LeslieW, for your wonderful feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that it exceeded your expectations and fits perfectly in your guest bedroom. It's great to know that you found the setup easy and are enjoying the sound quality and picture clarity. Your positive comments are much appreciated! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product the only issue is that when connecting my Fire tv the Fire tv control is not getting paired with the tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, AnuarK! We're glad to hear you're enjoying the Pioneer 32” Smart Xumo TV and appreciate you sharing your setup experience. It’s great to know it’s meeting your needs, and your input helps us continue to support enjoyable and connected viewing experiences. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume control

    Rated 2 out of 5 stars

    review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro of this tv is it has a beautiful picture and the con is that the volume control on it is terrible high volume one minute goes down low the next to the point that you have to hold remote to keep lowering the volume when it jumps up real high by itself then it goes so low you can't hear it so you are constantly raising and lowering the volume to control it. I would not recommend we have 2 didn't have a chance to watch much ofthe first one when our smaller bedroom tv died so we bought this one , would not recommend. sorry

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer 32” Class LED HD Smart Xumo TV. We're glad to hear you appreciate the picture quality. We understand how important consistent volume control is for an enjoyable viewing experience, and we appreciate your feedback. Your insights are valuable to us as we work to improve our products and services. If you have any other questions or need further assistance, we're here to help. Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer brand is back on track!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart TV. I can finally see Pioneer products again. The quality is as good as Sony and 60% cheaper. I use this TV for my bedroom and I can highly recommend it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback, FabrizioG! We're thrilled to hear that you're enjoying the Pioneer 32” Class LED HD Smart Xumo TV and that its quality has impressed you. It's great to know that you find it comparable to other high-end brands while being more affordable. Your recommendation means a lot to us, and we're glad the TV has been a perfect fit for your bedroom. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price. Work well and has a good picture. Would recommend

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We're glad to hear that the TV is working well and that you're satisfied with the picture quality and overall performance, especially considering the price. Your recommendation means a lot, and we appreciate your support.

      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great little TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is perfect for my needs. I have it in a secondary bedroom. You wouldn't even know that there was no cable because I get so many free programs being hooked up to internet. My only concern is for the longevity of the remote. It is lightweight and the plastic seems kind of cheap.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your kind words about the Pioneer 32" Class LED HD Smart Xumo TV. We're thrilled to hear it fits perfectly in your secondary bedroom and that you're enjoying the wide variety of free programming available through your internet connection. It's always rewarding to know our products are enhancing your entertainment experience. We appreciate your support and look forward to serving you again! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    TV purchase

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a spare TV in my kitchen still works great no defects no problems got it on a good sale

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Pioneer XumoTV. It was easy to set up. The picture is great. I purchased it for a bedroom and it is the perfect size.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      We're so glad to hear you're loving your Pioneer Xumo TV, BigD! It's fantastic to know that the setup was easy, the picture is great, and that the 32-inch size is perfect for your bedroom. We designed our Xumo TVs with user-friendliness and excellent picture quality in mind, so your feedback is truly appreciated! Thanks for choosing Pioneer! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I couldn't beat it. Good picture for what it is. Used in home gym

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your thoughts with us. We’re glad to hear that you’re enjoying the TV and that it’s working well for your home gym setup. It’s great to know that the picture quality meets your expectations and that you found excellent value for the price. We appreciate your feedback and are happy to have been part of your experience. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer