Customer Ratings & Reviews
- Model:
- PN32-551-24U
- |
- SKU:
- 6569962
Customer reviews
Rating 4.5 out of 5 stars with 559 reviews
(559 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 32” Class LED HD Smart Xumo TV favorably for its picture quality, ease of use, and price. The size and simple setup are also appreciated by some. However, a few customers have noted issues with connectivity and app performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Newly purchased TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture good sound quality. Poor explanation of how remote works.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for sharing your thoughts, LindaN! We're thrilled to hear you’re enjoying the excellent picture and sound quality of your Pioneer Smart TV. Your feedback about the remote is truly appreciated—it helps us understand how we can make the experience even more intuitive. We’re always working to enhance our user guides and support materials, and your input plays a valuable role in that. Jeth| Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value and quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at a great price. Hard to find a quality 32” to fit in a small space but this is a winner! Bought the tv and service plan for a perfect package. Highly recommend this tv for a small bedroom or even a kitchen or breakfast room.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pioneer 32 inch Xumo Smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has vivid, beautiful color. The remote has the voice activated feature. I just set it up today. I think I'm really going to enjoy it. So far, so good!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the lovely feedback, Movie! It’s great to hear that you’re enjoying the vivid, beautiful colors and the convenience of the voice-activated remote on your Pioneer 32” Class LED HD Smart Xumo TV. Sounds like a fantastic start, and we’re glad it’s already making a great impression—enjoy your new setup! Jeth | Pioneer Support.
- Pros mentioned:Picture quality, Setup
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price & picture for a college dorm. The setup was super simple.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
A must have for the Spectrum customer!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for an outside porch TV and I couldn't be happier! I needed a TV that had the Spectrum app as an option and this was the TV, it was very easy to set up and get running - I definitely recommend, it has lots of apps that I'm sure many people use - can't wait to have a porch party! P.S. You don't need a soundbar, the TV volume is good enough....
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your fantastic feedback, CATSNOTHAPPY! We’re thrilled to hear that you’re so happy with your Pioneer 32” Class LED HD Smart Xumo TV and that it meets your needs perfectly for your porch. It’s great to know that the setup was easy and that you’re enjoying the variety of apps available. We appreciate your recommendation and hope you have an amazing porch party! Enjoy your new TV! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962
Rated 4 out of 5 stars
Good Quality For The Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality and this is great for store use since it has the AV ports attached. I've had trouble before finding the perfect TV since most of them only have HDMI ports.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi JayW, thanks for the thoughtful review! We're glad the Pioneer 32" Xumo TV fits your store’s needs perfectly. Including AV ports was a deliberate choice to support legacy devices, and it’s great to hear that made a difference for you. We appreciate your feedback and are happy the picture quality impressed you. If you ever need assistance or have suggestions, we’re just a message away. Patricia | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
kitchen nook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent size for the kitchen nook. Easy to hang. Perfect view
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback! We’re delighted to hear that the size of the product is perfect for your kitchen nook and that it was easy to hang. It’s great to know that you’re enjoying the perfect view. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new setup! Keith | Pioneer Support
- Cons mentioned:Connectivity
Rated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product the only issue is that when connecting my Fire tv the Fire tv control is not getting paired with the tv
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, AnuarK! We're glad to hear you're enjoying the Pioneer 32” Smart Xumo TV and appreciate you sharing your setup experience. It’s great to know it’s meeting your needs, and your input helps us continue to support enjoyable and connected viewing experiences. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pioneer TV 32in.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As to my surprise,this TV exceeded expectations by far. Doesn't require a sound bar either. Features and picture are good. Setup easy too. Good purchase.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, PhilS! We're delighted to hear that the Pioneer 32” Class LED HD Smart Xumo TV exceeded your expectations. It’s great that the picture and features impressed you and that setup was smooth. Your support means a lot, and we appreciate you sharing your experience! Tine | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Xumo tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the xumo platform- picture and sound are good
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, 503me, for your review! We're glad to hear you're loving the Xumo platform and that the Pioneer 32" Class LED HD Smart Xumo TV delivers great picture and sound quality. It's always rewarding to know our products are meeting customer expectations. If you ever need support or have questions, we're here for you! Ivy | Pioneer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Loving it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has a lapse in cut on and screen appearance at times. Shows great picture and great sound.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, Kiachelan! We're glad to hear you're enjoying the great picture and sound quality of your Pioneer 32” Class LED HD Smart Xumo TV. Your input is truly appreciated and helps us continue to enhance the viewing experience for everyone. Jeth| Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good small gamer screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good small TV. Purchased for my granddaughter. She likes to play games with her friends, but does not have room for any bigger TV. This is perfect size for her and offers a very good picture for the price. Greqt value.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, Wolfpacker1! We're pleased to hear that the Pioneer 32” Class LED HD Smart Xumo TV is the perfect size for your granddaughter and that she enjoys playing games with her friends on it. It's wonderful to know that the picture quality and value have met your expectations. We appreciate you sharing your positive experience with us! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great value for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great value for money. Made by TCL for best buy. Bought in October and am thoroughly impressed with the quality of the picture. The xumo play has lots of free channels to choose between for entertainment and news. Uses a 100 x 100 mm vesa wall mount , it should fit perfectly in our 26 ft Travel trailer
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Aland, for your detailed review! We’re thrilled to hear that you’re impressed with the picture quality of the Pioneer 32” Class LED HD Smart Xumo TV. It’s great to know that Xumo Play’s variety of free channels adds to your entertainment experience. We’re glad the TV fits perfectly in your travel trailer with the VESA wall mount. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pioneer Xumo tv is very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great tv, and the price is very good.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Ivan!
Glad you’re loving the Pioneer 32" Class LED HD Smart Xumo TV—great quality and an even better price. It’s a solid pick for anyone looking for a reliable smart TV without breaking the bank! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
Good enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue I have is that there is no internet accessibility , other than that a solid 32’ inch tv
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, user809488, for sharing your thoughts! We're glad to hear that you're enjoying your Pioneer 32" Smart TV and that it's been a solid addition to your setup. Your feedback is truly appreciated and helps highlight what users value most—thanks again for taking the time to share! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is easy to use sound and pictures great bye another one
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, DebbieK! We’re so pleased to hear that setup was easy and that you’re enjoying the sound and picture quality. It’s wonderful to know the remote is user-friendly too. We’re grateful for your continued support and hope your next Pioneer TV brings just as much joy. Tine | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Shop tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my shop to have YouTube for some projects. It works absolutely great for this purpose and I think worth every cent. I would highly recommend this tv good picture for the price and pretty decent operating system as well.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, Tomba! We're thrilled to hear that the Pioneer 32” Class LED HD Smart Xumo TV is serving your shop's needs perfectly and that you find it to be a great value. It's wonderful to know that the picture quality and operating system are meeting your expectations. Your recommendation means a lot to us. Enjoy your TV! Jeth |Pioneer Support. https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great price and picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has a great picture for the money. I normally get Fire TVs, so the interface takes a bit to get used to. Overall, it's a good TV for the money! My TV had the auto-off turned on to shut down at 4 hours from the factory... after I fixed that setting I am good!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Clear Picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was so inexpensive....I was worried it would not be a good one. It got great reviews, so I bought it and am very glad I did. It works excellent! Clear picture and just the perfect size for a bedroom. I previously purchased an open box TV and have had many problems with it. I will only buy new again for TV's.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Exelent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelent picture sound and wifi to the price I am satisfater
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review of the Pioneer 32" Class LED HD Smart Xumo TV! We're happy to hear you're satisfied with the picture, sound, and Wi-Fi performance—especially at such a great price.
Your feedback means a lot, and we hope you continue to enjoy your viewing experience. If you ever need assistance, our support team is here to help! Ivy | Pioneer Support


















