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Customer Ratings & Reviews

$119.99
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The comparable value is $169.99

Customer reviews

Rating 4.7 out of 5 stars with 448 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the 40" Class LED Full HD Smart Roku TV, especially the breathtaking picture quality. The TV is also praised for its easy setup, perfect size, and lightweight design, making it simple to mount.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-448 of 448 reviews
  • Rated 1 out of 5 stars

    Crappy tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quit pitcher quality hard to set up compared to other TVs. I would buy something else if I were you.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Randy,
      Thank you for sharing your feedback. I’m sorry to hear the picture quality and setup process haven’t met your expectations. We understand how frustrating that can be. We have our dedicated team they will help you to resolve the issue you can contact them at 888-287-7658.

      Andres | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    Disappointed

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screws do not fit, and I had to purchase a table top base

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Mimi,

      We’re sorry for the frustration with the assembly. The stand screws should fit securely, and we apologize that this wasn't the case for you.

      We would like to make this right by providing the correct hardware or troubleshooting the installation with you. Please reach out to our support team at 1-888-287-7658 also mail us on bbysupport@bestbuy.com so we can assist you further.

      Lucien | The Pioneer Team BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    40" TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was super easy to set up and the picture quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer 40''

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this TV, Very good product at reasonable price,

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv for space and a great deal on it for the holidays

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great tv if you don’t want something huge in your room.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, We’re glad to hear that your Pioneer TV has been the perfect size and a great fit for your room. This model is designed to offer strong performance without taking over the space. We truly appreciate your feedback and thank you for choosing Pioneer. Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Voice Control

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Voice control to pick programs !!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to return it caise when i opened if for my son as an xmas gift and when we turned it on it had a line in it

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing this with us. We’re sorry to hear that the TV had a line on the screen right out of the box, especially when it was meant to be a Christmas gift for your son. We understand how disappointing that must have been.
      Since manufacturers aren’t involved in return or exchange decisions, we recommend working directly with the Best Buy service team on this particular number 1-888- 237-8289. so they can assist you with the return process and help resolve the issue as quickly as possible.

      Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer