Customer Ratings & Reviews

Thank you, TiffanyB, for sharing your experience with the Pioneer - 40” Class LED HD Smart Xumo TV. We're glad to hear that the TV was the perfect size and that many aspects worked well for you. We appreciate your feedback on the volume icon issue and will use it to improve our products and services. Your insights are valuable to us, and we hope to better meet your expectations in the future. Jeth | Pioneer Support.

Thank you for your positive feedback on the Pioneer 40” Class LED HD Smart Xumo TV, JuliaH! We're delighted to hear that you found the setup easy and are enjoying the very good picture quality. Your comments are valuable to us and help us continue to improve our products and services. Jeth | Pioneer Support.

Thank you for your honest review of the Pioneer 40" Class LED HD Smart Xumo TV!

We’re glad to hear you’re enjoying the overall quality and performance of the TV. We’re truly sorry to learn that the stand screws were missing from your package—that’s definitely not the experience we aim to provide. Your feedback is important, and we recommend reaching out to Best Buy’s customer service team to report the missing parts. They may be able to assist with a resolution or replacement.

We appreciate your patience and creativity in finding a workaround, and we’re grateful you still found value in the product. If you need any further support, we’re here to help! Ivy | Pioneer Support

Thank you for your review, SilikiaS! We're thrilled to hear that you're enjoying your new Pioneer 40” Class LED HD Smart Xumo TV. It's great to know that the picture quality has exceeded your expectations. If you have any questions or need further assistance, feel free to reach out. Enjoy your viewing experience! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

Thanks for the great review! We're glad to hear you're enjoying the picture quality and that the TV is working well for you. We appreciate your feedback on the Xumo app and will pass it along to our team. If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support

Thank you, ThurmanJ, for sharing your experience with your new Pioneer 40" Smart Xumo TV. We're thrilled to hear that each feature continues to impress you and that you're enjoying discovering more about it with every use. It's great to know the TV has become a part of your daily enjoyment. Tine | Pioneer Support

Thank you for sharing your experience with the Pioneer 40" Class LED HD Smart Xumo TV!

We’re glad to hear that Xumo won you over! It’s great to know you’re enjoying the quality and ease of navigation. We understand that switching platforms can be a bit uncertain at first, so we truly appreciate your openness and feedback.

If you ever need help exploring features or have any questions, we’re here to support you. Thanks again for choosing Pioneer! Ivy | Pioneer Support

Thank you so much for sharing, SeyiB! It’s wonderful to hear how much you’ve enjoyed the Pioneer 40" Class LED HD Smart Xumo TV and that it’s become a go-to gift for your loved ones—that’s such a thoughtful way to spread the joy. We truly appreciate your trust and enthusiasm! Jeth| Pioneer Support.

Thank you for your feedback, MariaV! We're glad to hear that you're impressed with the quality of the Pioneer 40” Class LED HD Smart Xumo TV and that it stood out to you for its price. Your positive comments are greatly appreciated and help us continue to offer excellent products. Enjoy your new TV! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-40-class-led-hd-smart-xumo-tv/6569888.p?skuId=6569888

Thank you for sharing your excitement. We're glad to hear that getting the television through Best Buy was a fantastic moment for you. It's always rewarding to know our products contribute to positive experiences, and we truly appreciate your support. Keith | Pioneer Support

Thank you for your feedback, RachelM. We appreciate you sharing your experience with the Pioneer 40” Class LED HD Smart Xumo TV. While the settings may take some time to adjust, we are glad to hear that your daughter loves it. Your support means a lot, and we are committed to providing a great viewing experience. Tine | Pioneer Support

Hi Aaron,
Thanks so much for sharing your experience! It’s great to hear that the 40" Pioneer TV is a perfect fit for your guest rooms. Finding a TV that balances size, quality, and value is no small feat and it sounds like you nailed it. Hope your guests enjoy it as much as you do! Patricia | Pioneer Support

Love the enthusiasm! Sounds like this TV really made an impression. Thanks for the glowing review—it’s sure to help others looking for a great pick!
— Shiela | Pioneer Support

Thank you, JaytaunW. We're glad the 40" TV worked great for your patio and that you'd choose it again. Your continued support means a lot to us. Tine | Pioneer Support

Thank you for sharing your experience, TVuser54321. We are sorry to hear about the HDMI and speaker issues with your Pioneer 40” Class LED HD Smart Xumo TV. It's great to know that your Pioneer Xumo 55-inch TV has been working well, and we hope your upcoming tech check and replacement resolve the issues you're facing. Your feedback is valuable, and we appreciate your patience as we work to provide a reliable experience. Tine | Pioneer Support

Thank you for your enthusiastic feedback! We're thrilled to hear that you're enjoying your Pioneer 40” Class LED HD Smart Xumo TV and finding it to be a great deal.

If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to have a fantastic experience with your TV.

Thank you for choosing Pioneer! - Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-40-class-led-hd-smart-xumo-tv/6569888.p?skuId=6569888