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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $209.99

Customer reviews

Rating 4.6 out of 5 stars with 32 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-32 of 32 reviews
  • Rated 5 out of 5 stars

    Pioneer tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture great sound 4 hdmi ports easy set up good value for your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gary R

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it is not hooked up as yet looking forward to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My ROKU TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very clear and sound is more than acceptable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv it work perfectly and I really enjoy the 4k

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great! Very nice graphics! Loving my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price Love this tv. Would definitely purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and good picture for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV can't go wrong very happy.. good deal on 4k

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice tv….need to be a bit tech savy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice tv however the learning curve to navigate the amount of service is not easy for a non techy Once figured out it works smoothly just hard to get the grasp of it quickly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STILL WAITING FOR MY FULL REFUND BAD CUSTOMERS SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    12/27/2025 Both tvs were return back to best buy as of 1/5/2026 they have nit returned my full refund for the 2 tvs nir do they have any update messages about my refund ? BestBuy this is bad customer service business, GIVE ME MY FULL REFUND...I RETURN THE 2 TV IN ORIGINAL CONDITION , I HIGHLY DO NOT RECOMMEND THIS BUSSINESS....

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Deloise! Thank you for bringing this to our utmost attention, if you have returned both the TVs at your best buy store, it will take take up to 7-10 business days for the refund, we truly apologize for the inconvenience caused here, please do try contacting our customer care 1-888-237-8289 for further notice on this.

      Riddi | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It crackles from the speakers. The very 1st night straight out the box we started experiencing this.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi, thank you for reaching out. We’re truly sorry that your Pioneer – 43" Class LED 4K UHD Smart Roku TV (Model: PN43‑R851‑26U) is experiencing speaker crackling. We understand how upsetting and disappointing this can be. You may try the troubleshooting steps in the user manual, or proceed with an exchange. Our team is here to support you and guide you toward the best resolution at 888‑287‑7658 or [email protected].

      Adam| Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Very good cheap tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good TV so far picture quality for such a cheap price. Would recommend getting this TV if you looking for one

    I would recommend this to a friend
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