Customer Ratings & Reviews
- Model:
- PN43-751-24U
- SKU:
- 6543645
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the fantastic picture quality and great price of the 43" Class LED 4K UHD Smart Xumo TV. Many appreciate its ease of use, smart TV features, and perfect size for various rooms. However, some customers have noted occasional connectivity issues and expressed that the operating system could be improved, while others have mentioned the remote control lacks a backlight.
This summary was generated by AI based on customer reviews.
Pioneer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awesome. Very high quality. More than what I expected for the price. So far so good. Iv'e only had it a couple of weeks so we will see.
I would recommend this to a friend- Cons mentioned:Remote control
Junk, remote rarely works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pure junk. I can never get my remote to hook up to the TV and it's hard to find the search so I've literally spent an hour trying to get to a TV show I want to watch. I have used the xumo chat to get help but I shouldn't have to do that every freaking time I want to watch something. I never had these problems when I had a Roku TV... Never!!!!! Of course it's too late to get my money back. Ugh.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, SheriS, for sharing your feedback. We're sorry to hear that you're experiencing difficulties with the Pioneer 43" Class LED 4K UHD Smart Xumo TV. Your input is important to us, and we appreciate you taking the time to let us know about your experience. If you have any further comments or need assistance, we're here to help. Jeth | Pioneer Support.
- Pros mentioned:Picture qualityCons mentioned:Connectivity
Won't Connect!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for one day, and then would no longer connect. Kept restarting router (as suggested) but that never fixed the problem. Disappointing, because the picture quality was fabulous.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Sara,
Thank you for the feedback. We do apologize if you cannot connect. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Renee,
Pioneer Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv a little complicated to operate for mom but I love it
I would recommend this to a friend- Pros mentioned:Picture quality
Circuit Board Failure after 4 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is in our spare bedroom and is not used much. I found the picture and sound to be very good for a TV in this low-end price range. About 4 months after installation, I got the blue-screen of death. Took to Geek Squad under warranty, they sent to repair shop. 2 weeks later, I get notice it can not be fixed, and I should return to the store for a replacement. Not ideal situation, but at least they honored the warranty and made things as easy for me as possible. I am going to change brands if they will issue me a credit instead of replacement in kind. My confidence in Pioneer brand is very low at this point.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi DeeCee, Thank you for taking the time to leave a review of our Pioneer - 43" Class LED 4K UHD Smart Xumo TV. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1-(888)-287-7658 Monday-Saturday 8am - 9pm CT.
Mariepel C.|Best Buy Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Amazing tv.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my brother. He was impressed by it. The picture when the 4k is turned on. Awesome!
I would recommend this to a friendGreat Christmas present!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always liked Pioneer. So no problems. Was on sale when I purchased it, glad I got it.
I would recommend this to a friendONH NO WHO DO I CALL!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AS FAR AS HOW THE PICTURE IS OK. MY PROPLEM IS THE ON AND OFF SWITCH. TURN SWITCH ON HAS A GLITCH. IT DOESN'T COME ON THEN HIT THE BUTTON AGAIN IT COMES ON, SWITCH DOESN'T ALWAYS WORK
No, I would not recommend this to a friendBEWARE--You cannot download ANY additional apps
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the product specs it should really be clearly mentioned that you cannot add ANY additional apps other than those few apps pre-installed. You really can't add any apps. I still can't believe it. No wonder the television was cheap. Everything else about the television is great, but the fact you can't add apps is unbelievable and really turns it into a guest bedroom television.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Ronald. We understand your frustration with the limited app options on the Pioneer 43" Class LED 4K UHD Smart Xumo TV. We'll share your feedback with the appropriate teams. If you have any other questions or need further assistance, feel free to contact our Pioneer customer support team (1-800-421-1404). - Mae | Pioneer Support
Annoying voice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice tv but has issues with lagging as well as the voice is annoying
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your thoughts on the Pioneer 43" Class LED 4K UHD Smart Xumo TV. We appreciate your feedback and are committed to enhancing our products and services. Your insights are valuable to us, and we hope to continue providing you with excellent service in the future. Jeth | Pioneer Support.
Happy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is everything I hoped for. Delivery, excellent. Set up, easy. Thanks
I would recommend this to a friendGreat Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for teenage boys for Christmas...will update with a performance review
I would recommend this to a friendGreat TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would definitely buy one again for my daughters room.
I would recommend this to a friend- Pros mentioned:Picture quality
A very weird TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was good except for the fact the coloring was very odd. Sometimes it would be way too red or really washed out. There are selections to change color but it was a constant with eveychannel change Our biggest problem was that the soumd was not keeping up with the mouth movements. It was like watching a dubbed show all the time. Very annoying! We wound up returning it for a different brand.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi JennS,
Thank you for the feedback. We do apologize if the quality of the product did not meet your expectation and end up returning it. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Pioneer Support,
Renee
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and the screen is crisp and clear. Easy recommendation.
I would recommend this to a friend- Cons mentioned:Connectivity
WiFi issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not connect to my WiFi. I’ve tried everything. Called pioneer customer support. They could not solve the problem. Called my internet provider. They said there was nothing wrong with my WiFi. I’ve given up on this tv.
No, I would not recommend this to a friend amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent easy set up commands helped with internet connection
I would recommend this to a friendGreat item......
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really impressed by the quantity of the functions on this television
I would recommend this to a friendJust Because
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a wonderful gift for a special friend. Thank you BB.
I would recommend this to a friendMa
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase always good, I recommend Best Buy always
I would recommend this to a friend