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Customer Ratings & Reviews

Model:
PN50-R851-26U
SKU:
6623791
$199.99
Save $110
The comparable value is $309.99

Customer reviews

Rating 4.6 out of 5 stars with 529 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers express satisfaction with the 50" Class LED 4K UHD Smart Roku TV, particularly highlighting its great picture quality and ease of setup. Many appreciate the TV's modern and elegant design, along with its seamless connectivity. The size and lightweight nature of the TV are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 529 reviews
  • Rated 5 out of 5 stars

    Enjoying the new tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good tv for the price, I use it in my living room, no problems so far.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Pioneer Customer, thank you for sharing your feedback! We’re glad to hear your Pioneer 50" Smart Roku TV has been a solid addition to your living room. It’s great to know the picture quality and performance are meeting your expectations with no issues so far. We appreciate you taking the time to leave a review.

      Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Roku Tv 55 Inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!No Problems!Came In A Timely Manner Also Hd

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Cannot Connect to Wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I have had issues connecting to WiFi and the TV says that the wireless MAC:WiFi hardware is missing. I have tried rebooting, resetting and updating the TV and Network Settings but to no avail. It worked great for 2 weeks but then stopped connecting to Wifi. There were no issues with the picture quality or sound awhile it worked. I will be returning it.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Miguel,
      Thank you for sharing your review with us. We’re sorry to hear that your Pioneer 50" Class LED 4K UHD Smart Roku TV is showing a “wireless MAC: WIFI hardware is missing” message and is no longer connecting to Wi‑Fi. We understand how frustrating this is, especially after trying multiple troubleshooting steps.
      Our support team is available if you’d like further assistance. You can reach Pioneer Support at 888‑287‑7658 or email bbysupport@bestbuy.com. Thank you again for reaching out and providing your feedback.
      Darshan | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    TV roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, thank you for giving us very good prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was amazing for helping me fine the right tv !

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, We’re glad to hear that you had a great experience choosing your Pioneer TV and that you’re enjoying it. This model is built to offer strong performance and dependable quality, and we truly appreciate your positive feedback. Thank you for choosing Pioneer.
      Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    best price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a flat-screen TV from Best Buy, and I couldn’t be happier with my decision. From the moment I set it up, I was impressed by the sleek and modern design. The thin bezel gives it a very elegant look, and it fits perfectly in my living room. The picture quality is outstanding — the colors are vibrant, the contrast is sharp, and the 4K resolution makes movies and shows look incredibly realistic. Watching sports and action movies feels immersive thanks to the smooth motion and clear detail. The sound quality is also surprisingly good for a flat-screen TV. While I may add a soundbar in the future for a more cinematic experience, the built-in speakers are more than enough for everyday viewing. Another highlight is the smart TV functionality. It connects easily to Wi-Fi and provides quick access to popular streaming apps. The interface is user-friendly and responsive, making navigation simple and fast. Overall, I highly recommend this TV to anyone looking for excellent performance at a reasonable price. My experience shopping at Best Buy was smooth and convenient, and the TV has exceeded my expectations in both quality and value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently splurged on a TV from Best Buy, and frankly… it's opened up a whole new world of entertainment. From the moment I turned it on, the picture was spectacularly sharp, the colors deep, vibrant, almost alive. Every movie, every game, every series takes on incredible depth, as if I were right in the middle of the action. The clear, immersive sound perfectly complements the experience. The design is modern, slim, and elegant—it fits perfectly in the living room and immediately catches the eye. It's not just a TV; it's a centerpiece that transforms the atmosphere of the home. Buying from Best Buy was also a real bonus: professional service, easy setup, and the guarantee of a genuine, high-quality product. Now, watching TV isn't just a habit anymore… it's become a true daily pleasure.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Benthe, thank you so much for sharing your experience with us, we’re thrilled to hear how much your new Pioneer 50" 4K UHD Smart Roku TV has elevated your entertainment at home. It’s wonderful to know that the incredibly sharp picture, vibrant colors, and immersive sound have transformed every movie, game, and series into something that feels truly cinematic, and we love hearing that the modern, slim design has become a standout centerpiece in your living room. We’re also glad your Best Buy experience made the setup smooth and added confidence to your purchase. It’s great to know that watching TV has become a daily pleasure for you, and we genuinely appreciate you taking the time to share a review. Darshan | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Connectivity, Picture quality

    Rated 5 out of 5 stars

    Great Price, Smart, Cooperative Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third TV we've owned using the Roku platform, and we've become fans of this streaming device. Besides the great picture resolution, I'm loving the way in which our Roku televisions (including this one) all connect seamlessly to our internet, and the apps cooperate by loading fairly effortlessly. I'm impressed by the way in which our basic Roku information is transferred when I log into the app and how easy it is to navigate. I do have a couple of suggestions: I had some trouble getting our Dish remote to recognize the Pioneer set, even after inserting the model number, but it did work when I tried the RCA Roku selection (no idea why, but hey, it works). The other is that if you want an app (for us it's the Dish connection) to load on startup, from your home screen go to Setup, System, Power, and then select whatever you want to see when you first power on your set. The set also connects intelligently with our separate speaker, something our old Samsung refused to do without putting up a fight.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there, thank you so much for the thoughtful breakdown! Really glad the Roku platform continues to work smoothly for you, sounds like you’ve built a great setup across your home. Appreciate you sharing the Dish remote workaround and the startup tip; that kind of real‑world detail helps others a lot. Happy to hear the TV plays nicely with your speaker too, especially after the struggle with the old Samsung.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    50’ Roku smart tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 weeks ago I purchased 50’ Roku smart tv for my granddaughter and must say this is one of the best purchases I’ve made. My granddaughter absolutely loves it the picture shows clear the sound is perfect the overall quality of the tv is perfect

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV For An Affordable Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly blown away. I’ve had this tv a little over a month and it’s great. Picture and sound is not bad at all for a tv at this price range. One thing I did notice that slowed down the Roku OS a lot was downloading themes and screen savers. Once this happened, I decided to factory reset the tv and the performance of speed went back to normal. I’m not sure if it was due to the roku is because I’ve had a similar issue in the past with another tv brand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 4 out of 5 stars

    Non-tech person

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was easy to setup. Has a pretty good picture for the price. If your familiar with Roku, navigation is easy. Purchased this for my elderly father who is not very comfortable with modern tech. He seems to navigate ok but not without issues at times. Remote is small ( normal size) for him. Purchased large button remote to help. I would say its a good purchase for his needs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got an amazing picture it's light weight I like the features

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Affordable TV with extras that help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. It does help that access to the TV are much easier than other models I have. The menu is easy to navigate, mainly because it uses the Roku interface. You can assign each input onto the menu, I dont have to click on Input/Source on the remote control. It doesn't take forever to setup either. Its quick, click and a few minutes to setup HDMI and all the streaming channels I watch all in one go. Once set up, I just have to use the directional pad on the remote to go where I want to. But one of the most critical things I LOVE about this television is and is lacking on other brands is that Pioneer didnt forget us Gen X or Millenials who used to love playing consoles that are now considered "retro" is the ability to connect your AV component cables onto this TV - Red/White/Yellow cables. Most of the newer TV brands like Samsung and LG (which I also own) are missing that on their TV's, they've cut costs into the build and only include HDMI slots only which made it tough because I always have to buy a third party AV converter - that are more misses than hits - to be able to connect that onto my TV. This has been a great TV to own - easy Roku menu and access to AV, became an automatic buy for me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 4 out of 5 stars

    Good picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Just the right size. I think it’s pretty easy to set up. I’m no techie, so I’m still figuring out everything. The picture is very good and the sound is great. Don’t really need a sound bar, but should be fine if anyone wants one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great TV at a Reasonable Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Pioneer 50" Roku TV and have had no issues with it. It has a clear picure with natural-looking color, and it is easy to use the various features. The price was very reasonable. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv required a new type of mount, didnt have the same mounting screw holes as the other brand we had hanging up, however the quality is good, especially for the sale price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Pioneer Customer! Thank you for sharing your experience. We’re glad to hear you’re enjoying the overall quality of your Pioneer TV, especially at the sale price. We’re sorry for the inconvenience you encountered with the mounting setup, different brands can sometimes require unique hardware, and we understand this can be an unexpected extra step. Your feedback is truly appreciated.
      Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pretty good so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a great deal. I don't have any issues with the TV! It's great. Getting the feet on it (I can't hang it just yet) was a lesson in patience. Try to get the screws into the holes a bit before and back them out then attach the feet if you go this route. The delivery of my original one was not good…and there was an issue with the TV, but I was able to return it. The next one was delivered by a secondary delivery service. I was worried… especially as it was left on its side... BUT that one turned out well. No issues with sound or picture and a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new tv. The quality of it is nice and it connected to the internet without a problem. I was also able to login to my accounts with ease

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Size

    Rated 5 out of 5 stars

    A pretty good TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV broke out of nowhere and I need one quick. This is the best one It was a good size and got good size and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer TV: Modern Simplicity with Amazing Clarity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up a Pioneer TV from Best Buy, and I have to say—I’m impressed! This is not the “old school” Pioneer many people remember. Pioneer has stepped into the modern world with amazing picture clarity, vibrant colors, and a super easy-to-navigate menu system that even the least tech-savvy person can figure out quickly. The setup was simple, the remote is user-friendly, and streaming apps load fast without frustration. Whether watching movies, sports, or even cartoons with the grandkids, the picture quality feels sharp and alive. The sound is surprisingly good too, especially for a flat screen. What I love most is that this TV is fun to use. No complicated menus, no endless clicking around—just turn it on and enjoy. For the price, it feels like a hidden gem at Best Buy. If you’re looking for a television that combines clarity, simplicity, and modern features without breaking the bank, this Pioneer TV is definitely worth considering!

    I would recommend this to a friend