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Customer Ratings & Reviews

Model:
PN50-R851-26U
SKU:
6623791
$159.99
Save $150
The comparable value is $309.99

Customer reviews

Rating 4.6 out of 5 stars with 611 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent picture quality, ease of setup, and convenient size and weight. They also appreciate its seamless connectivity and smooth performance. However, a minor concern was raised regarding the brightness of the picture.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 611 reviews
  • Rated 5 out of 5 stars

    Fast delivery and great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and good value. My living room has been upgraded and I will be purchasing another one in the near future and transferring this one to my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Honest Review!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal on one of the best tvs ive ever had. Absolutely amazing and lovely it is to be a part of best buy’s customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 In TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing TV, thank you to the Best Buy stuff for the easy pickup!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Alex, thanks for sharing your experience with us. We’re thrilled to hear you’re loving your new Pioneer TV, and it’s great to know the pickup process went smoothly for you. We appreciate the shoutout to the Best Buy team and hope you continue enjoying your amazing setup. Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect. Never had Roku but got use to it. No RCA outputs for headphones like I thought were there.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Brian, thank you for sharing your thoughts! We’re glad to hear you’re enjoying your Pioneer 50" 4K UHD Smart Roku TV and that getting used to Roku has been a smooth experience. We appreciate you pointing out the headphone output detail as well. Thank you for taking the time to leave a review.
      Vennila | Insignia BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Home bound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv. And to be mounted on the wall makes it even more favorable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying the new tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good tv for the price, I use it in my living room, no problems so far.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Pioneer Customer, thank you for sharing your feedback! We’re glad to hear your Pioneer 50" Smart Roku TV has been a solid addition to your living room. It’s great to know the picture quality and performance are meeting your expectations with no issues so far. We appreciate you taking the time to leave a review.

      Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Cannot Connect to Wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I have had issues connecting to WiFi and the TV says that the wireless MAC:WiFi hardware is missing. I have tried rebooting, resetting and updating the TV and Network Settings but to no avail. It worked great for 2 weeks but then stopped connecting to Wifi. There were no issues with the picture quality or sound awhile it worked. I will be returning it.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Miguel,
      Thank you for sharing your review with us. We’re sorry to hear that your Pioneer 50" Class LED 4K UHD Smart Roku TV is showing a “wireless MAC: WIFI hardware is missing” message and is no longer connecting to Wi‑Fi. We understand how frustrating this is, especially after trying multiple troubleshooting steps.
      Our support team is available if you’d like further assistance. You can reach Pioneer Support at 888‑287‑7658 or email bbysupport@bestbuy.com. Thank you again for reaching out and providing your feedback.
      Darshan | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Surprisingly good quality and features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television with nice features and easy setup,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Came broken and it was an absolute pain to return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First they canceled my order. No explanation. Got the order to go through and waited like a week to get it. Broken fresh out the box. Screen was incredibly damage. The return process took about a month. Best Buy wouldn’t let me return on the website so I had to sit for an hour on hold just to be told they couldn’t do anything until the next day. Called the next day, they said they would schedule someone to come pick it up. Told them I would be out of town so they said I would be able to schedule a return. Never was able to schedule a return and when I got back in town I saw a note left on my door about it from fedex. Nothing in my email from following up or about this from Best Buy so I called fedex. That was a whole other pain. Turns out no pick up was actively scheduled. Finally scheduled one and got rid of the TV. Im not buying a TV from Best Buy ever again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    TV roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, thank you for giving us very good prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was amazing for helping me fine the right tv !

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, We’re glad to hear that you had a great experience choosing your Pioneer TV and that you’re enjoying it. This model is built to offer strong performance and dependable quality, and we truly appreciate your positive feedback. Thank you for choosing Pioneer.
      Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    Do not Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pink line across the screen haven’t had the tv for even 30 days yet! Barely even watched it for over an hour

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great and setup was a breeze. The price was fantastic! The only problem I have with the tv is the sound is not great. It sounds good, but you need to turn it up to 50+ to hear it good. This isn't a huge deal, but literally every other TV I have owned I would have the sound in the 20s to 30s. My only fear is that I will fine a streaming app that I won't be able to hear good even when I turn the sound all the way up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease, Size

    Rated 5 out of 5 stars

    Great 50 Inch TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 43 inch to 50 and I'm very happy with the quality of the new TV. Perfect size for the size of my living room. Very easy set up and beautiful picture with very good color and sharpness. Price was very affordable and much cheaper than anywhere else.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Pioneer Customer, thanks for sharing your review! It’s wonderful to hear that upgrading to the Pioneer 50" Smart Roku TV has been such a great move for your living room. The jump in picture quality, color, and sharpness, paired with an easy setup and a price that feels like a real win, makes for a setup you can enjoy right away. We appreciate you choosing Pioneer and taking the time to share your experience Sidhartha | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Setup ease, Weight

    Rated 5 out of 5 stars

    Pioneer 50’ tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is lightweight and has been very easy to use. It was a great choice for us and fit our wall mount without any issues. The picture quality is good, and the sound quality is also impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Worth your purchase !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this TV and I’m very happy with it. The quality of the visuals are very vibrant and well-luminated. The sound is excellent and it’s a perfect size for functionality and experience. There’s little to no lag and the remote is simple to use. It’s overall a great TV for the price and I would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Quality/sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and sound on this tv is great. The tv runs smoothly and was easy to setup. I would recommend this tv to other people that’s looking for a good quality tv for cheap.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Gabby, thank you for sharing your review. It’s great to hear that the picture quality and sound on your Pioneer TV have been impressive, and that setup was smooth and easy. We’re glad it’s been a solid choice for you, and we appreciate your recommendation. Thanks again for your feedback. Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good TV. I went to Best Buy for a different TV that was advertised for sale. the other TV was a little larger and was about $20 more, but it was sold out at the location that I was at. Rather than driving to another store, I asked the salesman if they had anything similiar for about the same price. ( I did not need a new TV, I just wanted to upgrade from a 36" for a spare bedroom). He pointed me to this TV. It actually worked out better because the size is perfect for my use. Great TV, great price and friendly salesman. I am very satisfied with this purchase.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Jim, thank you for sharing your experience. We are delighted to hear that Best Buy team helped you find the perfect TV for your needs and that the Pioneer 50 inch Roku TV turned out to be a great fit in both size and value, and it is wonderful to know you are satisfied with the performance, price, and friendly service you received. Poojitha | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great quality, sound and plug&play TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Pioneer 50" Class LED 4K UHD Smart Roku TV from Best Buy, and I couldn't be happier with my decision. The picture quality is sharp and vibrant, the Roku interface is incredibly easy to use, and setup took only a few minutes. Streaming apps work smoothly, and the sound and overall performance have exceeded my expectations for the price. This TV offers excellent value, and I would definitely recommend it to anyone looking for a reliable and affordable smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Amazing Budget 4K Roku TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Pioneer 4K TV recently for a friend needing to replace his old, failing HDTV. We immediately saw how much improved the colors and resolution appeared. Setup was easy and we mounted the TV on a floor stand with shelves. The built-in Roku feature allowed us to replace his external Roku box making fewer cables necessary. He uses a sound bar with this TV but the built-in speakers are OK for starting out. We got the TV on a bargain sale price with just the minimum 1-year warranty. I hope the TV lasts a long time but also feel this is priced to simply be replaced when it does wear out. His old HDTV had cost 7 times what he paid for this modern one!

    I would recommend this to a friend