Customer Ratings & Reviews
- Model:
- PN50-751-24U
- SKU:
- 6543648
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class LED 4K UHD Smart Xumo TV's picture quality, ease of use, and affordable price. Many find the setup simple and are pleased with the color and reception, as well as the TV's size and weight. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. A few also mentioned concerns about app support and reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Great value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far great tv for the price i paid for it on Black Friday!
I would recommend this to a friend - Pros mentioned:Picture quality
Best tv ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way the tv works, and everything looks fantastic!
I would recommend this to a friend - Pros mentioned:Tv quality
Check mate.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TV, greats holiday deals. Thanks Best buy :)
I would recommend this to a friend - Pros mentioned:Picture quality
Loved the quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I loved it. The quality of the image is great.
I would recommend this to a friend - Cons mentioned:Internet connectivity
Garbage tv for discount price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im very frustrated with this tv with multiples problems since got it but I try to keep just getting worse. The tv is simply don’t getting internet connection for everything I write say try again so I can’t use plus the remote is completely broken and let say if you press input just change channels. The tv has 0 volume, can’t connect to internet or cable. It’s completely garbage because I bought this in January 2025 and now is May I don’t have option for customer service or to return because its obviously late.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We're truly sorry to hear you're having so many issues with your Pioneer Xumo TV, LisbethF. It sounds incredibly frustrating when a new TV has problems like no internet, a broken remote, and no volume. We understand how disappointing this must be, especially since you bought it recently.
Please know that this is not the quality we aim for. While it may seem late for a return, we still want to help. For any TV issues, especially ongoing ones like yours, it's best to contact our support team directly. They can help troubleshoot or guide you through warranty options.
You can reach Pioneer Customer Care at 1-888-287-7658. - Mae | Pioneer Support
- Pros mentioned:Picture quality
Pioneer xumo tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality tv. Awesome sound abd crisp picture!
I would recommend this to a friend - Pros mentioned:Picture quality
Pioneer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very nice. Quality is excellent. Price friendly.
I would recommend this to a friend - Pros mentioned:Picture quality
Happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture, great price. Im happy for purchase!
I would recommend this to a friend - Pros mentioned:Picture quality
My xmas gift for the whole family
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing love it so far great sound and picture quality
I would recommend this to a friend - Pros mentioned:Picture quality
Pioneer tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, great color and also great for gaming!!!
I would recommend this to a friend Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice flat screen is great will by again tell all my friends and family
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, UrainB, for your fantastic feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you're enjoying the flat screen and that you're planning to recommend it to your friends and family. Your positive experience is very valuable to us. Enjoy your new TV! Jeth | Pioneer Support.
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. It has everything I wanted for a great price
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, JessicaL, for your wonderful feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you're loving your new TV and that it has everything you wanted at a great price. Your positive experience is very valuable to us. Enjoy your new TV! Jeth | Pioneer Support.
Would not recommend.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Few months old, has done nothing but sit on a tv stand and has nothing but pixel issues with discoloration and lines. Sound is weird will be quiet on hulu and you have to turn it up passed 50 to hear it but on Netflix 15 is a comfortable volume. Super inconsistent.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for your feedback on the Pioneer - 50" Class LED 4K UHD Smart Xumo TV, SSim. We're truly sorry to hear about the pixel issues, discoloration, lines, and inconsistent sound you're experiencing. That sounds incredibly frustrating. We understand your disappointment. We want to help you resolve this. Please contact our Pioneer customer support team (1-800-421-1404) so they can assist you with troubleshooting or explore other options. - Mae | Pioneer Support
Expected better from Pioneer.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fair. I don’t use smart functions, so I knocked off 2 stars for that. TV is slow to start, but very quick to jump to last used device , such as a dvd player , etc. And getting it to switch to the OTA antenna is a real pain. Other than that , it’s an ok set . One thing I did like was the Mute button for the sound. It mutes All outputs , not just the tvs sound. Since I use the optical out , that was a real plus.
I would recommend this to a friendWorth every dinero :3
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A smart TV with Dolby Vision is the only at-home movie theater experience of a lifetime!
I would recommend this to a friendPioneer TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though my first TV was lost, Best Buy did everything they could to make up for it and they were so professional throughout the process. The investigation was thoroughly investigated and in a time efficient manner!
I would recommend this to a friendInexpensive but good picture
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy. Sales person said it won’t last long. For the inexpensive price I took my chances. So far so good.
I would recommend this to a friendTv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has been great, definitely recommend as I buy all electronics for best buy
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi BradynT, it's awesome to hear that your Pioneer 50" Class LED 4K UHD Smart Xumo TV has been great for you! Thanks for the recommendation and for sharing your positive experience. Patricia | Pioneer Support
- Cons mentioned:Internet connectivity
Worst buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv. Keeps disconnecting from WiFi and to download new software, you need to go on a computer and download it onto a blank usb then connect the usb to the TV
No, I would not recommend this to a friend Screen bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was good up til earlier this yr til i got lines
No, I would not recommend this to a friend