Customer Ratings & Reviews
- Model:
- PN50-751-24U
- SKU:
- 6543648
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.
This summary was generated by AI based on customer reviews.
Very satisfied customer here!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are delighted with this purchase.This TV exceeded our expectations. Unbelievable price as well
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful review, EuniceL! We're thrilled to hear that your Pioneer 50" Class LED 4K UHD Smart Xumo TV has exceeded your expectations. It's great to know that you're delighted with the purchase and found it to be an unbelievable value. If you have any further feedback or need assistance, feel free to reach out. Enjoy your new TV!
- Shiela | Pioneer Support
Solid tv for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a replacement tv for the gameroom, one with great video quality and component compatability was a must. I Looked at other customer reviews and took a shot. Was well worth the homework. Video nice and aharp as well as the multiple hdmi inputs. Connected my other equipment with no issues.
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the office and it was very easy to set it up
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, OscarS! We're happy to hear that your Pioneer 50" Class LED 4K UHD Smart Xumo TV is a perfect fit for your office and that setup was a breeze. It’s always rewarding to know our products bring both convenience and quality to your space—your kind words are truly appreciated! Jeth | Pioneer Support.
Different From Expectation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would show the screen from the previous one before I turned it off.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for your feedback on the Pioneer - 50" Class LED 4K UHD Smart Xumo TV, Malignant. We appreciate you sharing your experience. We understand that the TV may not function exactly as you expected regarding the previous screen display. For further assistance or if you have any other questions, please contact Pioneer customer support team (1-800-421-1404 directly. - Mae | Pioneer Support
Awesome tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price worth the purchase ! !
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, JohnnyZ! We're thrilled to hear that you found the Pioneer 50" Class LED 4K UHD Smart Xumo TV to be a worthwhile purchase and a great value—your satisfaction means a lot to us, and we appreciate you taking the time to share your experience! Jeth| Pioneer Support.
Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service even after they couldn’t locate the tv they said they had in stock.
I would recommend this to a friendGreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and tv Will buy again. Can broke had no problem to get an replacement
I would recommend this to a friend- Cons mentioned:App support
Pioneer tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. Went from a Samsung to this. I only did bcuz my Samsung didn’t have a lot of apps. If it would have I would’ve never bought it. But I like it though. Kool lil Tv!
I would recommend this to a friend - Pros mentioned:Price
Buyer’s remorse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the tv at a great price. I was scared off by the reviews and returned it.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, Lemon. It’s understandable that reviews can sometimes influence our decisions, especially when it comes to electronics. It’s good to hear that you were able to return the TV without any issues. If you’re still in the market for a new TV, I hope you find one that meets your expectations and provides a great viewing experience! If you need any recommendations or further assistance, feel free to ask. Patricia | Pioneer Support
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Bought open box and still in good condition. Like the system setup.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with the Pioneer 50" Class LED 4K UHD Smart Xumo TV, Clandy! We're glad to hear that you found the TV in good condition and that you like the system setup. Your feedback is valuable to us and helps us continue to provide quality products. If you have any further comments or need assistance, please feel free to reach out. Enjoy your TV! Jeth | Pioneer Support.
Best Buy tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value for money. I was offered the free replacement when first delivered one was damaged during shipping.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, vikas, for your feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you find it to be the best value for money and that the replacement process went smoothly. Your satisfaction is important to us, and we appreciate your support! Jeth | Pioneer Support.
Great buy Fantastic viewing experience
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Graphics are fantastic. Also used it to do some work on a spreadsheet.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi SandyT,
Thank you for your review of the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you found it easy to set up and that the graphics are fantastic. It's great to know that you're also able to use it for work on a spreadsheet. If you have any other questions or need further assistance, feel free to reach out. Enjoy your fantastic viewing experience! Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Pioneer tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy in the purchase that I bought. Customer service great as well located my purchase easy and simple very satisfied
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, JoeyM, for your positive feedback on the Pioneer - 50" Class LED 4K UHD Smart Xumo TV and your appreciation of our customer service. We're glad you're happy with your purchase and the support you received. We appreciate your business! - Mae | Pioneer Support
NEEDED HELP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't no how to Set it up. Asked for Help no Response!
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello RobertJ210. Thank you for letting us know about your experience. We’re sorry to hear that setting up the TV was challenging and that you didn’t receive the help you needed. Your feedback is important, and we’ll use it to improve our support process to ensure better assistance in the future. We appreciate you sharing this with us.
Keith | Pioneer Support
Solid 4k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for price but pic not as good as expected. Not oled level.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Indianacustomer,
Thank you for your feedback! We're glad to hear that you find the Pioneer 50" Class LED 4K UHD Smart Xumo TV to be a good value for the price. We understand that the picture quality may not meet OLED standards, but we appreciate your honest review.
If you have any further questions or need assistance, feel free to reach out. --Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Working Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is item is Working great. The software is okay. The picture is fairly good. Volume is good as well. I like it so far hopefully it works the warranty.
I would recommend this to a friendTv exceeded expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv exceeded my expectation. The xumo menu with so many nice streaming apps makes this an awesome buy.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, ClarenceA, for your wonderful feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that the TV has exceeded your expectations and that you're enjoying the Xumo menu with its wide range of streaming apps. Your positive experience is important to us, and we appreciate you sharing it. Enjoy your awesome buy! Jeth | Pioneer Support.
Great Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great T.v, good with apps, I like this Tv it's more of a upgrade
I would recommend this to a friendMy Favorite TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my new TV so many different Apps beautiful screen, bright, beautiful pictures
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi CreshaA,
Thank you for sharing your wonderful experience with the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you love your new TV and are enjoying the variety of apps, as well as the bright and beautiful screen. It's great to know that the picture quality is meeting your expectations.
If you have any questions or need further assistance, feel free to reach out. Enjoy your viewing experience! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Do Not Buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a line in the screen within a few months and it is clearly in warranty. Yet Pioneer is impossible to get a hold of and then they jerk you around and pretend that someone will be in touch to fix their crap product and nothing. No calls, messages or emails. And Geek Squad doesnt work on anything over 40" So you want decent service go elsewhere. Worst customer service in the game.
No, I would not recommend this to a friend