Customer Ratings & Reviews
- Model:
- PN50-751-24U
- SKU:
- 6543648
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.
This summary was generated by AI based on customer reviews.
XumoTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and quality. Shipped super fast and was on sale.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi CynthiaC,
Thank you for your feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV. We're thrilled to hear that you found it to be a great price and quality, and that it shipped super fast while on sale.
Your satisfaction is important to us, and we're glad the TV met your expectations. If you have any other questions or need further assistance, please feel free to reach out. Patricia | Pioneer Support
Nice tv for a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works fine, I watch Netflix, HBO, Disney, YouTube.
I would recommend this to a friendLove the product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful for the price i got it for. I wpuld truly recommend this product
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you find it wonderful and would recommend it to others. Your satisfaction is our priority, and we appreciate your feedback. Enjoy your new TV! Jeth | Pioneer Support.
It's okay for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a decent workout room TV. It is nothing special, but I don't have any complaints, especially for the price. The sound is bad, but what TV has even marginally decent sound built in?
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, DavM, for sharing your thoughts! We're glad to hear the Pioneer 50" Class LED 4K UHD Smart Xumo TV is serving you well in your workout room and that it offers solid value for the price. Your feedback is appreciated, and it's great to know the TV is meeting your needs in that space! Jeth | Pioneer Support.
Nice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv, but it's lagging is irritating when scrolling
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for your feedback on the Pioneer - 50" Class LED 4K UHD Smart Xumo TV, BrookP. We appreciate you sharing your experience. We will share your feedback with our product development team for consideration in future improvements. If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support
Great price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, easy to navigate for streaming. And the warrenty makes it even better.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you find it easy to navigate for streaming and that the warranty adds extra value to your purchase. Enjoy your new TV! Jeth | Pioneer Support.
Great Buy for the price!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good no problem. My son plays his ps5 on it he loves it.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, Fran! We're delighted to hear that the Pioneer 50" Class LED 4K UHD Smart Xumo TV is performing well and that your son is enjoying his PS5 gaming on it. Your positive feedback is greatly appreciated, and we're glad to know the TV is meeting your expectations. Enjoy the great moments with your new TV! Jeth | Pioneer Support.
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice price for a 50” Television that I put inside my bedroom
I would recommend this to a friendGreat TV Great Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually bought two of these in different sizes because i was so pleased with the product.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your fantastic feedback, HaleyF! We're thrilled to hear that you were so pleased with your Pioneer 50" Class LED 4K UHD Smart Xumo TV that you decided to purchase two in different sizes. It's wonderful to know that our products are meeting your expectations. Enjoy your new TVs! Jeth | Pioneer Support.
Home Theater System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working Great So far , this TV is practically a Home Theater. Only problem is i didnt get another one for my Folks
I would recommend this to a friendPhenomenal deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I purchased this exact item. It is a great smart TV at an unbelievable price.
I would recommend this to a friendSlow
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the TV but it is slow to respond which is very annoying. There is a lag loading apps and TV shows, and you get a black screen for several seconds switching to Xumo Play. It doesn’t offer wallpapers or themes which I liked about Roku, but I won’t go back to Roku after owning it for only 13 months & got the known black screen issue I didn’t learn was a problem with these devices until it happened to me. Wish I could take this TV back, but all the other reviews for 50” TVs seems to have some sort issue. Guess I’ll stick with it.
No, I would not recommend this to a friendGreat product and a great price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shipping was fast delivery and set up was easy the tv was easy to hook up.
No, I would not recommend this to a friend- Cons mentioned:Internet connectivity
Internet connection is not working …
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need to reset the tv every time after turning on because the tv cant find the internet signal.
No, I would not recommend this to a friendBrand response from Shai, Pioneer Support
Posted .Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! We're sorry to hear about the Wi-Fi trouble you experienced. To assist you better, we put together this support article to help troubleshoot: https://www.xumo.com/support/troubleshooting/I-cant-connect-my-xumo-tv-to-my-wifi-connection-how-can-i-fix-it. Plus, our support team is available around the clock at tv.xumo.com/support. Hope this helps!
Good deal for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal for the price. Recommend purchasing on clearance to make it worth the purchase.
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The prices was great and the tv its a great quality.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for your positive feedback, Erika! We're thrilled to hear that you found the price great and are enjoying the quality of your Pioneer 50" Class LED 4K UHD Smart Xumo TV. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. If you have any other thoughts or questions, feel free to reach out! Jeth | Pioneer Support.
- Cons mentioned:Remote control
Don’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t recommend. TVs is cheap. It’s slow. No remote on your phone if your used to fire tv. Cant download certain apps like Zeus. Remote lags. Voice control doesn’t work.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello BriaM. Thank you for sharing your feedback. We appreciate your honesty and will take your comments into consideration as we continue working to improve our products and features. Your input is valuable and helps us strive for better performance and user experience.
Keith | Pioneer Support
Mirroring feature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV all good , but one thing , no mirroring feature from laptop wireless , You have to use HDMI cable .
I would recommend this to a friendA few quirks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing I don't like about this TV is it takes about 8-10 seconds to turn on. Also dislike the "maintenance in progress" note that comes up often. No real problems though!
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Operating system
Don’t purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item for Mother’s Day to give to my mother. Picture quality was good but its software is crap. You can’t download apps like vix to it. So i had to return it the next day
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi RobertA! I am truly sorry to hear that your experience with the Pioneer 50" Class LED 4K UHD Smart Xumo TV was not up to your expectations, especially as it was meant as a thoughtful gift for Mother's Day. The picture quality may have been good, but it is disappointing to hear that the software limitations made it necessary for you to return it so soon. We understand how frustrating this must be, and we will make sure to take note of this issue to improve our products and services in the future.
JC | Pioneer Support https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648