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Customer Ratings & Reviews

Model:
PN50-751-24U
SKU:
6543648
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Customer reviews

Rating 4.4 out of 5 stars with 2785 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,785 reviews
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. I also have a Samsung TV that I paid $600 more for and this TV has a display that is as good. If I had seen this TV first, I sure would have saved my money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV came before Christmas & price & quality good. Picture clear. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas TV gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for my brother who is disabled for Christmas. He loves it, and your people were so helpful and helping me make the decision that I also bought another TV and a PlayStation and some other things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pioneer smart. Tv 200.00 nice price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get a cheaper tv when you buy a less expensive tv smart tv's are new to me good tv for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv we love it. We are planing to buy another one that’s how much we love it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Syl J Czerwinski

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First tv had a scratch on the screen. It was a pain but a replacement and pickup of the original tv was done quickly and worked out just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv. Especially for the price. Very good deal

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for your positive feedback, IsmaelG! We're thrilled to hear that you're enjoying your Pioneer 50" Class LED 4K UHD Smart Xumo TV and that you found it to be a great deal. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience with us. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Top Brand low price's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a birthday gift for my 16 yr old son. who absolutely likes his upgrade. And above all i had no idea pioneer was still in business.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Pioneer 50inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv only flaw is that its not loud. Speakers suck but besides that image is amazing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, good brand at a very good price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, LuisD! We're glad you're happy with the Pioneer 50" Xumo TV and that you found it a good value! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Smart tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv. It was shipped fast. It would have been better if they put it in a plain brown box instead of just the normal one so everyone passing by would not have seen “tv” sitting on my porch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv so far! It was a bit tricky to set up the sound bar for this tv though. This tv doesn’t have good sound so a soundbar is highly suggested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV!! So easy to use and worth the money!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, NicoleM, for your fantastic feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you love your new TV and find it easy to use. It's wonderful to know that you feel it was worth the investment. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for Christmas. It was the perfect gift

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're delighted to hear that the Pioneer 50" Class LED 4K UHD Smart Xumo TV made the perfect Christmas gift for your daughter.

      If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to have a fantastic experience with your TV.

      Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade for a tv and when I saw the price of this size of a TV I did some research and decided to take it. Great TV for the price, just runs a little heavy on the red/orange spectrum.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 1 out of 5 stars

    TV will turn itself ON

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV quality is good for the price you pay. The reason I give it 1 star is because this TV will randomly turn on, sometimes it will turn on in the middle of the night or sometimes I get home and it’s on. I’ve try to see if I could turn on some type of timer but nothing seems to work. Unless you like to be woken up in the middle of the night, do not buy this TV.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Victor,! We understand how frustrating it is when your TV randomly turns on, especially at night. That's definitely not ideal.

      We're sorry you're experiencing this issue. If you'd like to explore troubleshooting or support options, please contact our Pioneer customer support team (1-800-421-1404). They can assist you further. - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    App support

    Rated 2 out of 5 stars

    Not the best option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Doesnt support Chromecats and you cannot install apps on the TV it comes with preinstalled apps so if youre looking for none common apps like crunchy roll or simply a google search you should skip this and look for a different brand.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi AngelV! We are truly sorry to hear that the Pioneer TV did not meet your expectations in terms of app installation and compatibility. We understand how frustrating it must be to not have access to all the apps you desire. We are committed to making it right for you and offer assistance covered by the manufacturer's warranty. Please call 1-800-421-1404 for any further assistance

      JC | Pioneer Support https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was way lighter than expected, on sale this holiday was for sure worth the price. Great TV for gaming and watching shows on. As long as you have a phone to set it up I’d highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for my bedroom I can see everything I don't have to sit so close to the TV anymore the volumes okay I'm glad I have a sound bar

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken in Shipping Process

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this for our cabin which was being renovated. We left it sitting in the unopened box until the project was done. We opened the box to set it up yesterday and it is broken. I am so frustrated.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi BA65,

      Thank you for the feedback. We do apologize if the the TV was broken, I understand how frustrating this can be. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.

      Pioneer Support,
      Renee
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer