Customer Ratings & Reviews
- Model:
- PN50-751-24U
- |
- SKU:
- 6543648
Customer reviews
Rating 4.4 out of 5 stars with 2785 reviews
(2,785 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! It goes well with the design of my room
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that it complements your room's design so well. Your feedback is greatly appreciated and helps us continue to provide quality products. If you have any further comments or need assistance, please feel free to reach out. Enjoy your new TV! Jeth | Pioneer Support.
Rated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price on such a big tv and it’s 4k and smart tv
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi TrinaM,
Thank you for your wonderful review! We're thrilled to hear that you're enjoying the great price and features of our 50" Class LED 4K UHD Smart Xumo TV. We designed it to provide an exceptional viewing experience with stunning 4K resolution and smart capabilities. If you have any questions or need further assistance, feel free to reach out. Patricia | Pioneer Support
- Cons mentioned:Internet connectivity
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is cheap for a reason. Will no longer connect to any WiFi network rendering it useless as a “smart tv”. Of course it happens right after return window closes. What a piece of junk. Stay far away.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your honest feedback, Regzash4365. We’re truly sorry to hear about the WiFi connectivity issues and the frustration it caused. Your experience is important to us, and we’ll take this into account as we continue improving our products. Tine | Pioneer Support
Rated 4 out of 5 stars
Wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv . Keeps dropping wifi connection. Otherwise everything is fine
I would recommend this to a friend- Cons mentioned:Remote control
Rated 3 out of 5 stars
Good TV but missing parts in the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box arrived good but missing parts, remote control missing
I would recommend this to a friend Rated 3 out of 5 stars
Do research first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not as satisfied with this tv as I did not do my research on this brand . I can’t download any apps and it’s not compatible with the app that I use.
No, I would not recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was a gift to my granddaughter in the army...she loved it
I would recommend this to a friendRated 5 out of 5 stars
Good stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stuff, the only thing I found lacking was the Crunchyroll app, but I just watch it from my PS5 since my controller turns on the TV.
I would recommend this to a friendRated 5 out of 5 stars
Holiday
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and explanation of benefits. Appreciate all customer service
I would recommend this to a friendRated 5 out of 5 stars
Great value for the price, when sale.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, my on opion, this tv works great for my personal space.
I would recommend this to a friendRated 5 out of 5 stars
Smart Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grate Smart Tv Grate Quality Pure 4k Uhd Display Grate Tv
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Patel! We're glad you're enjoying the impressive picture quality of the Pioneer 50" Class LED 4K UHD Smart Xumo TV. We appreciate your feedback! - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Warranty Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this TV for 8 months and the screen went out like still worked however lines appeared in the screen. There were 3 lines left to right then it would show a picture then go out. Warranty was great they did honor warranty and offered replacement from Best Buy that took about 3 weeks to complete. However good with the exchange into a different brand
No, I would not recommend this to a friendRated 5 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have 4 of these tv's love them. Recommend them for any one wanting a tv for a bedroom
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, KennethM, for your fantastic feedback! We’re thrilled to hear that you love your Pioneer 50" Class LED 4K UHD Smart Xumo TVs and that you have four of them! Your recommendation for anyone looking for a TV for their bedroom is greatly appreciated and will surely help others in their decision-making. Enjoy your viewing experience! Patricia | Pioneer Support
Rated 4 out of 5 stars
Poor reception.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv but cant pickup half the channels the last tv did. Tried two different antennas.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Good quality, No WiFi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and home page layout. Unfortunately disconnects from WiFi all the time and can’t get back online until you factory reset and start over.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello, JonahW. We're sorry to hear about the Wi-Fi issues you're experiencing with your new Pioneer TV. This is not the experience we want for our customers. We'd like to help you resolve this as quickly as possible. Please contact our Pioneer hotline at 800-421-1404 for immediate assistance.
- Shiela | Pioneer Support
Rated 5 out of 5 stars
Im an assh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as it should wish it was Bluetooth the firestick well
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the price and the service, it was a pleasure to buy from bet buy
I would recommend this to a friendRated 5 out of 5 stars
You get what you paid for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fine if you don’t want to spend a lot of money.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, CamilaC, for your feedback on the Pioneer - 50" Class LED 4K UHD Smart Xumo TV. We appreciate your honest assessment. - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Very good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter loves her new tv, even though I was involved in a car accident right in front of the store trying to come to buy it
I would recommend this to a friendRated 4 out of 5 stars
50 inch smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been working just fine but I gave four stars cause I don't like that it takes so long to come on after you press power
I would recommend this to a friend

















