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Customer Ratings & Reviews

Model:
PN50-751-24U
SKU:
6543648
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Customer reviews

Rating 4.4 out of 5 stars with 2785 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,785 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! It goes well with the design of my room

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that it complements your room's design so well. Your feedback is greatly appreciated and helps us continue to provide quality products. If you have any further comments or need assistance, please feel free to reach out. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on such a big tv and it’s 4k and smart tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi TrinaM,

      Thank you for your wonderful review! We're thrilled to hear that you're enjoying the great price and features of our 50" Class LED 4K UHD Smart Xumo TV. We designed it to provide an exceptional viewing experience with stunning 4K resolution and smart capabilities. If you have any questions or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Internet connectivity

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is cheap for a reason. Will no longer connect to any WiFi network rendering it useless as a “smart tv”. Of course it happens right after return window closes. What a piece of junk. Stay far away.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your honest feedback, Regzash4365. We’re truly sorry to hear about the WiFi connectivity issues and the frustration it caused. Your experience is important to us, and we’ll take this into account as we continue improving our products. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv . Keeps dropping wifi connection. Otherwise everything is fine

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Good TV but missing parts in the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box arrived good but missing parts, remote control missing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do research first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not as satisfied with this tv as I did not do my research on this brand . I can’t download any apps and it’s not compatible with the app that I use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was a gift to my granddaughter in the army...she loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff, the only thing I found lacking was the Crunchyroll app, but I just watch it from my PS5 since my controller turns on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holiday

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and explanation of benefits. Appreciate all customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price, when sale.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, my on opion, this tv works great for my personal space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate Smart Tv Grate Quality Pure 4k Uhd Display Grate Tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this TV for 8 months and the screen went out like still worked however lines appeared in the screen. There were 3 lines left to right then it would show a picture then go out. Warranty was great they did honor warranty and offered replacement from Best Buy that took about 3 weeks to complete. However good with the exchange into a different brand

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 4 of these tv's love them. Recommend them for any one wanting a tv for a bedroom

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, KennethM, for your fantastic feedback! We’re thrilled to hear that you love your Pioneer 50" Class LED 4K UHD Smart Xumo TVs and that you have four of them! Your recommendation for anyone looking for a TV for their bedroom is greatly appreciated and will surely help others in their decision-making. Enjoy your viewing experience! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Poor reception.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv but cant pickup half the channels the last tv did. Tried two different antennas.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Good quality, No WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and home page layout. Unfortunately disconnects from WiFi all the time and can’t get back online until you factory reset and start over.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, JonahW. We're sorry to hear about the Wi-Fi issues you're experiencing with your new Pioneer TV. This is not the experience we want for our customers. We'd like to help you resolve this as quickly as possible. Please contact our Pioneer hotline at 800-421-1404 for immediate assistance.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Im an assh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should wish it was Bluetooth the firestick well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the price and the service, it was a pleasure to buy from bet buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You get what you paid for

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine if you don’t want to spend a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves her new tv, even though I was involved in a car accident right in front of the store trying to come to buy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    50 inch smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working just fine but I gave four stars cause I don't like that it takes so long to come on after you press power

    I would recommend this to a friend