Customer Ratings & Reviews
- Model:
- PN50-751-24U
- SKU:
- 6543648
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.
This summary was generated by AI based on customer reviews.
Pick me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit that was reasonably priced for the size. The purchase was easily made with the help of the great Best Buy employees. Thank you!
I would recommend this to a friendWill not edit stations
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheep price. As I use a tv off line the standard antenna features are unavailable. Color and reception is good. Take time to turn on. Hard to navigate.
No, I would not recommend this to a friendPioneer XumoTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Zumo TV is outstanding, I have Spectrum who also offers the Zumo streaming platform which makes my viewing experience quick and easy
I would recommend this to a friendThis is my 2nd tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing this tv is missing is being a firetv. Other than that, buy it. It is a great product.
I would recommend this to a friendUpset customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t give a star.. As much I love Best Buy and their deals, I’m really upset. I usually ready bad reviews about them but I never had to experience it myself. I bought a TV from them and when I set it up , I noticed the was a line at the bottom when I watch a movie. I tried other apps , the same thing . The crazy part was that the Home Screen was clear but during movie the line appeared. I called them and told them about the situation. They told me that I’ll have to pay $45 because I no longer have the box. What kind of crap is that? I wasn’t intending to return it that’s why i threw the box away.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We’re really sorry to hear about your experience. That definitely sounds frustrating, especially with a brand-new TV. Your feedback is important and will be shared with the team. We recommend reaching out to customer support again to explore possible solutions—we want to help make this right.
— Shiela | Pioneer Support
A very good UHD tv for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pioneer has been a quality name in electronics for years and this new tv lives up to their name. This is truly one of best LED UHD tv's.
I would recommend this to a friendBought January and March started to have issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall TV works but after 2 months its started to have a delay on turning the TV on sometimes takes a minute other times it takes a little longer. Then you have the Xumo program which for certain Apps like Starz you need to get the subcription with Zumo so techinically you might end up having to pay double for a app honestlu dont recommend. Tv freezes sometimes and you have to unplug it don’t recommend
No, I would not recommend this to a friendSatisfied.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this, So for the moment i'm giving it a high rating. Ask me again in a year.
I would recommend this to a friendSurprised how well it works!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised how seamless the xumo operation works. Not much lag either going between apps.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi MaxO! Thank you for your positive feedback on the Pioneer - 50" Class LED 4K UHD Smart Xumo TV. We’re thrilled to hear that you’re enjoying the seamless operation of the Xumo app and the smooth transition between apps. Your satisfaction is our top priority and we’re committed to providing our customers with high-quality products.
We appreciate your support and look forward to serving you in the future. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648
tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.every thing was expected i am very happy with my pick
I would recommend this to a friendGood deals
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent " and I would recommend anyone and everyone to shop at best buy they know what they are doing and very knowledgeable
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price I got for my teenage son he loves it.
I would recommend this to a friendTelevision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty picture if the weather is good. Any wind or rain and the picture either freezes or pixelates.
No, I would not recommend this to a friendneed a cheap tv yes if you got a little more $$ no
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a cool tv for the price but it freezes randomly or certain apps would just not work for 10 minutes even if you power it off
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV. We're glad you find it a good value for the price. However, we're sorry to hear about the freezing issues and app performance. Please contact our customer service for assistance. We appreciate your input and aim to improve your experience. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Best
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv, clear smother and nice video quality
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for your positive feedback, KrishnaB! We're thrilled to hear that you're enjoying the excellent video quality and smooth performance of your Pioneer 50" Class LED 4K UHD Smart Xumo TV. Your satisfaction is our top priority, and we're glad to know that the TV is meeting your expectations. If you have any further comments or need assistance, feel free to reach out. Patricia | Pioneer Support
Leading the way
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pioneering entertainment, this smart TV has intelligent features and crisp video. A fantastic addition to my living room.
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Excellent huge tv. Good price and it’s enjoyable
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, ShevellaB, for your wonderful feedback! We’re thrilled to hear that you’re enjoying your Pioneer 50" Class LED 4K UHD Smart Xumo TV. It’s great to know that you find it excellent and enjoyable, especially at a good price. Your review is very helpful for others looking for a large, high-quality TV. Patricia | Pioneer Support
Broke in 2 days! Mother board Malfunctioned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV for an awesome special of 120 dollars off over black Friday for a Christmas present. I set up the TV for Christmas and it lasted 2 days. After 2 days, it appears the motherboard malfunctioned. Nothing on the TV remote would work correctly. Sometimes I would push a button and the TV would respond and the majority of the time the TV would do nothing. I changed the batteries in the remote and that did not do anything. Sometimes the TV would randomly go to settings or volume up/down. The power/input button on the TV would not work. The only way to turn off and on the TV was by unplugging the cord. I attempted to factory reset the TV and it just went right back to the home screen and did not reset. The TV also didn't register that my firestick was plugged into HGMI or my antenna for live TV. I would not recommend this Pioneer brand, this TV should not have done this in 2 days! I took this back and exchanged it for an Insignia Brand and have been happy with it.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi PKQueen,
Thank you for taking the time to review our Pioneer - 50" Class LED 4K UHD Smart Xumo TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-287-7658 for further assistance.
Pioneer Products
Nikki
Please visit https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648
Staff was courteous and professional
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed all Christmas items no complaints at all. my kids were extremely happy. Looking foward to my next purchases.
I would recommend this to a friendIt's ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main issue is that the Wi-Fi doesn't stay connected and also sometimes it could lag when you trying to press the button too fast..... Overall great features games are cool too
No, I would not recommend this to a friend