Customer Ratings & Reviews
- Model:
- PN50-751-24U
- SKU:
- 6543648
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class LED 4K UHD Smart Xumo TV's picture quality, ease of use, and affordable price. Many find the setup simple and are pleased with the color and reception, as well as the TV's size and weight. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. A few also mentioned concerns about app support and reliability.
This summary was generated by AI based on customer reviews.
Not fully UHD compliant
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased because price was good, but when I hooked it up, it suffered from the same problem I've had in the past where the features indicate UHD, but it doesn't quite meet it. The problem is that at UHD rates, the colors are off (see included picture where white text shows up as blue) and the resolution is horrible. Don't exactly know what causes this, but I've seen it before on other monitors. I used a Toshiba 43" and a Insignia 50" with the SAME cable, same driver, same cards and neither have this issue. Probably won't be noticeable if using strictly as a TV, but when trying to drive with actual UHD resolution, be prepared for color issues. Note - the picture that shows white in the 'command' window text is from the 43" Toshiba whereas the one that shows blue and white text is from the Pioneer TV. (Same camera, same screen, just bad color).
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello brettasterling,
Thank you for taking the time to review our Pioneer - 50" Class LED 4K UHD Smart Xumo TV. We are very sorry to read that you are experiencing color issues with the UHD rates and the resolution of the TV. I understand how inconvenient this must be for you, but we would be more than happy to troubleshoot it and check for more available options. We would just like to confirm, what is the resolution being used from the PC output including the refresh rate? Please send us your answer through email at BestBuyBrands@bestbuy.com and we will be patiently waiting for your response.
Chelsea
Pioneer Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Brand response from Pioneer Electronics Team
Posted .For support on the Pioneer LED, please use support information is listed below.
888-287-7658
www.usca.pioneer-tv.com
Great TV for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, clear picture, works with no issues. Power cord was slightly difficult to seat properly, but otherwise no complaints!
I would recommend this to a friend- Cons mentioned:Internet connectivity
not good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only 7 months in and the tv is having issues. tv looses signal from the inputs, happens to both my roku and game systems. have to restart the tv to get it working again.
No, I would not recommend this to a friend GET IT!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv! The screen quality is unmatched. Will definitely make sure to tell my friends:)
I would recommend this to a friendGreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this tv it lets me do Apple share and watch things from my cell phone on the tv!
I would recommend this to a friendColor Saturation Flickers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Screen color flickered constantly. Color saturation would flicker to a slightly softer tone for like a fraction of a second every 30 seconds or so. You blink you miss it, but it did it so often it became insanely distracting. The TV had promise overall, especially for the price. But the screen flicker was a deal breaker. See pics if they come through.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for taking the time to share your experience. We're sorry to hear about the screen flickering issue and understand how distracting that must have been, especially when everything else about the TV showed promise. We appreciate your honest feedback, as it helps us identify areas for improvement and better serve our customers in the future. Keith | Pioneer Support
- Cons mentioned:Internet connectivity
Good luck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good luck with this tv I got 2 of them in sale and non of them will connect with my home WiFi I even called a technician to check it out, the tv connected and disconnected at the same time I am returning them both tomorrow
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear about the issues you faced with the Pioneer 50" Class LED 4K UHD Smart Xumo TV. Connectivity problems can be incredibly frustrating, especially after trying to resolve them with a technician. We appreciate your patience and understand your decision to return the TVs.
Stop work after a few months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is acting up. It switches apps by itself sometimes. It doesn’t wanna turn on even though it’s plugged into power.
No, I would not recommend this to a friendAverage C-
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent picture. You can't download apps, they come preloaded. Terrible home screen layout. It cost less than $200US though, and for that reason it gets an average rating.
No, I would not recommend this to a friendJesse J
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Perfect fit for my stand. The legs I like, not like most.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, Jesse! We're glad to hear that the Pioneer TV was a perfect fit for your stand and that you like the unique design of the legs. We're glad you're enjoying your new TV, and we appreciate your feedback. If you have any questions or need further assistance, please don't hesitate to reach out. Happy watching! - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Worth the cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our other tv broke and we needed something quick which this was the perfect investment. Very happy with my purchase.
I would recommend this to a friendGood tv!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loves this tv. So many short cuts to get to apps. I love the xumo app.
I would recommend this to a friendTelevisión
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's worth it for the price we paid we are very happy with the television
I would recommend this to a friendGreat brand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great brand and TV . Enjoying it every day for as long as it last.
I would recommend this to a friend- Pros mentioned:Picture quality
It went out after 20 minutes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It went out after 20 minutes. Not even mad what can you expect for 188. It looked good and sounded nice. Returning and getting a brand name.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .For support on the Pioneer LED, please use support information is listed below.
888-287-7658
www.usca.pioneer-tv.com
My TVs still in the boxes. 3
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never opened either of the 3 I purchased. I'm sure they will be good.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for your feedback, DavidB. I understand you haven't opened your TVs yet. It's great you're optimistic about them!
If you happen to encounter any issues or have any questions once you do open them, please don't hesitate to contact our Pioneer customer support team (1-800-421-1404). They're ready to assist you. - Mae | Pioneer Support
Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an affordable price and my estimated delivery time was accurate. Thanks
I would recommend this to a friendGreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and at a great price i would definitely recommend
I would recommend this to a friendPioneer tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it he got it for Christmas plays his game on it
I would recommend this to a friendHardware issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was delivered refurbished but didn’t have an AC IN Jack so nowhere the plug the power cable into. Had to return. Won’t be buying from Best Buy again. Bought a HP laptop from them and it stopped working after 1 year. I’ll get my electronics somewhere else in the future
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear about the issues with the refurbished TV and the missing AC IN jack, as well as your past experience with the laptop. Your feedback is important and helps highlight areas where improvements are needed in both product quality and service. We appreciate you taking the time to let us know. Keith | Pioneer Support