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Customer Ratings & Reviews

Model:
PN50-751-24U
SKU:
6543648
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Customer reviews

Rating 4.4 out of 5 stars with 2785 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,785 reviews
  • Rated 4 out of 5 stars

    Nice tv for $199

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had for abt 3 months now. bass is way better than i expected too!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible TV. With Zumo, you need to set up your TV online - not on the TV. The only good thing about it was the picture quality - which was decent. Not worth the money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value !!! We have this TV hung in the guest room and have gotten a lot of compliments from our guests

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good T.V. for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my grandson and it made him very happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a very good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of the voices does not match what the people are saying, there is a delay when their lips are moving, not fun to watch that way.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We're sorry to hear about the audio sync issue you're experiencing with your Pioneer 50" Class LED 4K UHD Smart Xumo TV. This is not the experience we want for our customers.

      To help resolve this, we recommend resetting the audio settings on your TV. Here are the steps:

      [1] Press the settings button on your remote or go to the settings tab on the home page.
      [2] Navigate to Picture and Sound.
      [3] Select 'Reset Picture and Sound Settings' and confirm the reset.
      If the issue persists, please reach out to our customer support team for further assistance. We're committed to ensuring you have the best viewing experience possible.

      Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, but needed a firestick to get the TV connected to my internet.

    I would recommend this to a friend
    • Brand response from Molina, Pioneer Support
      Posted .

      Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! All Xumo TVs come with 250+ apps installed for easy setup that you can customize directly on your home screen. We are regularly introducing new apps that are added directly to your TV through automatic software updates when it's connected to the internet.If your favorite app isn't installed on your TV, Xumo TVs also come equipped with Apple AirPlay so you can stream & share AirPlay compatible apps directly from your iPhone, iPad or Mac to your TV. Hope this helps!

  • Rated 5 out of 5 stars

    Pioneer XUMOTV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV no complaints. The TV easily provides the perfect viewing experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a wedding gift to my grandason and his new wife. They like it and thaar is all that matters tome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and system set up. I replaced my old 50” with this new one and it’s display is much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv! I didn’t know tv’ had changes so much since the last time I bought one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big tv not really smart tv cant download some apps

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for your feedback, PLAATNUMM! We're glad to hear you're enjoying the big screen experience, and we appreciate you sharing your thoughts about the app selection. Your input is valuable and helps us better understand what features matter most to our users. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen quality and the audio is amazing! Definitely recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Inwish theybwould update the remotes to be more user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable pricing and great tv overall. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the pioneer TV. Their brand has never failed me.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for a few months and it’s been great but all the sudden the remote wasn’t letting me turn it off or anything and then the next day I wake up and it won’t turn on at all very disappointed don’t waste your money.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi JanayP,

      Thank you for taking the time to review our Pioneer - 50" Class LED 4K UHD Smart Xumo TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-287-7658 for further assistance.


      Pioneer Products
      Nikki
      Please visit https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy my son loves this play station 5 looks great on his screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't given this to our son yet as it is a Christmas present but we were so excited about the good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pricng fast delivery and just an overall great place to buy electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 hdr amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome screen quality at a value was surprising great with my PlayStation 5

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi MichaelM! Thank you so much for your feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV! I am thrilled to hear that the screen quality exceeded your expectations, especially when paired with your PlayStation 5. I am also happy to inform you that this TV comes with a 1-year manufacturer warranty, and I look forward to the possibility of doing more business with you in the future.

      JC | Pioneer Support https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648 BBY-ExBrand_Best_Buy_Pioneer