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Customer Ratings & Reviews

Model:
PN50-751-24U
SKU:
6543648
Your price for this item is $189.99
Clearance
The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 2717 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 50" Class LED 4K UHD Smart Xumo TV's picture quality, ease of use, and affordable price. Many find the setup simple and are pleased with the color and reception, as well as the TV's size and weight. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. A few also mentioned concerns about app support and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,717 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Good overall, but came with a dead pixel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on a "Deal of the Day" promotion and it unfortunately had a dead pixel on arrival. I returned the product and decided to just go with the 55in QLED Insignia because I realized I could fit a larger size anyway. I paid $150 and the picture quality was very solid for the value. Remote responsiveness was quite slow. At this product's current $200 I would probably recommend just paying a little extra for the 55in QLED, but if the prices work out to be significantly different or you can only fit 50in, this is a solid choice.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello RyanK. Thank you for sharing your experience. We’re glad to hear the picture quality delivered solid value for the price and that you were able to find a better fit with the 55in QLED. We appreciate your honest feedback regarding the remote responsiveness and the dead pixel issue. Your insights are helpful for others considering their options and for us as we continue to improve.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great price, for the size and quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my garage, i was going to purchase another brand smaller size which cost $50 more, then while scrolling down saw this tv bigger than the other tv i had eyes on, 50" smart tv for $199.00, i had to try it. So far so good, easy set up, great picture even with hd antenna for local channels

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV for price, Same build as theInsignia TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really nice TV for the price. I had a 50” insignia 4k fire TV that lasted exactly a year. Turned it on one day and the backlight burnt out. I bought this Pioneer TV to hold me over til I could purchase a more expensive TV. The picture is great for movies and video games and works well with my sound system. That being said, besides the operating system and it having the pioneer name, and a different remote.. it’s the same exact tv as my insignia fire tv. If this one makes it past the 2 year mark I will be surprised due to it being the same tv. No issues with it so far, the remote is good and less easy to lose. Picture quality is good. Best to turn brightness and back light to 50% to extend life of your TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Flat truth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great but the volume is not the best. Only problem so far 2 months in, will definitely need a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Pioneer 50” Class LED Smart Xumo TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV. We purchased it on sale. Not knowing a lot about it, I was hesitant, but pleasantly surprised. Its very light, and easy to mount. Ready to go, right out of the box. Excellent picture with a good sound quality. We were able to hook it up to our sound bar using Bluetooth. (1-less cable) Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 50’ inch tv money can buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What are you doing here reading through the comments GO BUY IT RIGHT NOW! Ive used this tv for a couple of days and im absolutely in love with how well its performed. This tv has good quality screen, screen size, and you can also watch several apps you can watch any of you’re favorite channels and tv shows, etc. I would HIGHLY reccommend this to anyone thats on a budget looking for somethkng New!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your enthusiastic review! We’re thrilled to hear that you’re absolutely in love with your Pioneer 50" Class LED 4K UHD Smart Xumo TV. It’s great to know that you’re enjoying the screen quality, size, and the variety of apps available. Your high recommendation means a lot to us, and we’re glad to know that it’s a perfect fit for your budget! Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Internet connectivity

    Rated 5 out of 5 stars

    Unbeatable Price, Manual SW Update May be Needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivers the performance one would expect in this price tier and the type of technology is used to build this one. The trouble was TV wouldn’t connect to the internet over Wi-Fi or Ethernet cable out of the box. After spending a few hours, I realized a manual TV update was update was needed to fix this problem. Went to https://www.xumo.com/usb-update to download the latest TV or Xumo update to make it functional again. It seem to connect fileml

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, SafwanT! We're glad to hear that the Pioneer 50" 4K UHD Smart Xumo TV delivers the expected performance. We apologize for the initial connectivity issues and appreciate your patience in resolving them with the manual update. Enjoy your TV!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Value, workmanship and quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, great price point and value. This TV came ready to go, plug and play, with more preloaded channels & outlets than you could watch for free in 5 years. A lot of times you don’t get what you pay for these days, this tv. Along with the Best Buy guarantee will save you money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    Good tv for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is actually really good. The speakers are loud. The TV is light and easy to mount & for the price & size compared to more “well known name brands” I think it competes well! The tv is also super user friendly. The setup was easy and simple I was watching my tv within 10 - 15 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A World class Smart TV from Pioneer and Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased 2 of these, Pioneer - 50" Class LED 4K UHD Smart Xumo TV Model: PN50-751-24U SKU: 6543648 * both the same size, one is almost 3 years old and the other is very recent, I've been very excited and happy with them both. Many family members, as well as friends have complimented them for their quality, as well as their very fair price. Their easy setup and seamless integration with other devices and services, Both Pioneer and Best Buy have really out did themselves as well as their competitors. Proving they care about their customers and their wishes for a fair price product, along with quality. Creating repeat customers, not only have I purchased 2 these 50" Pioneer Smart Tv's, in less than 3 years, I also purchased a third one a 17" Pioneer smart tv. for a childs bedroom. If you're considering upcoming purchasing a new tv, give Pioneer and Best Buy a shot,

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, KingoftheChesapeake! It’s truly inspiring to hear how much you’ve enjoyed your Pioneer TVs over the years and that they’ve consistently delivered quality, value, and ease of use for you and your family. Your thoughtful words and continued support mean a lot, and it’s wonderful to know that both Pioneer and Best Buy have made such a positive impression—your experience perfectly reflects the kind of satisfaction we strive to provide! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    App support, Reliability

    Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV delivers impressive video quality and sound, since its Dolby featured. However, it lacks performance like its not very responsive, taking around 10 seconds for tasks like turning on the TV or opening an app and while you wait the TV turns black. Then since its powered by xumo TV you cant download any apps like Roku or any other smart TV, because all the apps you “need” are already download. Despite the lack of performance the Black Friday deal made it a satisfying purchase but by experience I wouldn't have paid full price, i woulve just bought a TCL thats powered by fire TV (alexa) or Hisense smart TV that has Roku.

    No, I would not recommend this to a friend
    • Brand response from Rudson, Pioneer Support
      Posted .

      Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! All Xumo TVs come with 250+ apps installed for easy setup that you can customize directly on your home screen. We are regularly introducing new apps that are added directly to your TV through automatic software updates when it's connected to the internet. If your favorite app isn't installed on your TV, Xumo TVs also come equipped with Apple AirPlay so you can stream & share AirPlay compatible apps directly from your iPhone, iPad or Mac to your TV. Hope this helps!

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Picture Easy setup I would Buy this again for our our Bedroom

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello dkoster. Thank you for sharing your feedback. We’re glad to hear that the TV was easy to set up and that you’re enjoying the awesome picture quality. It’s great to know you would choose this again for your bedroom, and your experience motivates us to keep delivering products that meet customer expectations.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great additional TV for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV as an incredible deal. Especially if you’re looking for a extra TV for a bedroom or other seating area. Its a lightweight good quality picture and sound for a low cost. Comes with built in apps and screen sharing capability.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Kevin, for sharing how well the Pioneer TV is working for your additional space. We’re pleased the picture, sound, and built-in features add value at such an affordable price. Your feedback helps us continue to deliver quality where it matters. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    CANT BEAT IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT VALUE, GREAT PICTURE. EASY TO USE. LOVE IT WORKED PERFECT.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Chad! We’re thrilled to hear you’re loving your Pioneer 50" Class LED 4K UHD Smart Xumo TV. Great value, stunning picture quality, and ease of use are exactly what we aim for, so it’s fantastic to know it worked perfectly for you. If you’d like tips on getting the most out of your Xumo features, we’re here to help anytime. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    TV Great - XUMO not so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the TV is great. I'm not expecting a reference quality picture in this price range, but this TV delivers an outstanding picture. I was worried at first because the menu screen is not very sharp, but that seems to be a XUMO problem - more on that to come. When connected to an NVIDIA Shield TV, the menu screens are crisp and vivid. The remote is a good size and has lots of useful shortcuts. The downside to the TV is the XUMO operating system. I knew going in that a few apps I normally use weren't available on XUMO (Shudder, MoviesAnywhere, and HDHomerun) but I didn't know that Plex is utterly useless on XUMO. Their version of the app does not connect to the Plex Media Server, meaning you can't use the main thing Plex is used for. Additionally, I planned to just cast those unsupported apps from my phone, however XUMO doesn't truly support casting. It is only capable of casting from apps that exist in its ecosystem - except Plex, where it doesn't accept casting. So you can't cast from MoviesAnywhere or from a browser tab at all, for example. Lastly, the TV doesn't support CEC over HDMI, so not only do I need to use a separate smart box to get the apps I regularly use, I also need to use two remotes because the TV can't accept power commands from the external box or control the external box with its own remote. If XUMO fixes casting, adds CEC, and fixes Plex, this would be a five star TV. I probably can't fault XUMO for the missing apps, but those would be icing on the cake and make this the only TV I would buy in the future.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that you’re enjoying the TV. We’re sorry to hear that XUMO hasn’t met your expectations. Your insights are important to us, and we’ll take them into consideration as we strive to improve our services. If you have any other comments or need assistance, feel free to reach out. Happy viewing! - Carl | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Worth it!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV we bought for our daughter for Christmas and she absolutely loves it. It was definitely an upgrade from her small 40 inch TV. She loves all the apps are on there it’s easy to navigate. The color is great and the sound quality is 10 out of 10 as well!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi MaddisonV! Thank you for sharing your experience with the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that your daughter loves her new TV and that it's been a significant upgrade from her previous one. We're also pleased to hear that she's enjoying the great color and top-notch sound quality. If you have any further feedback or questions, please feel free to reach out. We hope your daughter continues to enjoy her TV for many more movie nights to come! |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great image

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image. Easy set up. Hooking it up to internet, Bluetooth and streaming services was easy peasy.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability, Remote control

    Rated 3 out of 5 stars

    Solid short term TV, few overwhelming negatives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A full month of having purchased this TV I'm overall satisfied for its price but that's to also come with issues. For a TV this cheap it's surprising to see it display 4k but its hyperdependency on the remote and how slow hovering over the service that comes with the TV are overwhelming cons. I personally have ran into the problem where the TV will keep muting and unmuting itself then after that was resolved now the TV won't fully get turned off unless I have it unplugged. It's a TV I'd recommend for if you need something cheap and don't plan to have it long term but overall it isn't fully a steal for the customer unless you already have a streaming device and just aren't willing to spend any more than this TV's price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pioneer TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of the TV is good, picture quality is good, but I wish you could search for additional apps as the tv comes with preloaded apps and does not allow you to search for others. If I had known that I might not have purchased the tv. If you do not care about what apps are available, it is very good tv for the price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello SteveJ. Thank you for your honest feedback. We’re glad to hear that you’re satisfied with the price and picture quality of the TV. We understand how important app flexibility is, and it’s unfortunate that the limitations around preloaded apps affected your experience. Your insights are valuable and help us better understand what matters most to our customers when choosing a product. We appreciate you taking the time to share your thoughts.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Bargain TV from a highly reputable manufacturer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with the Pioneer 50" Class LED 4K UHD Smart Xumo TV! The price is unbeatable for the quality you get. I’ve been using it for both PC work and TV, and it works wonderfully for both. The 4K picture is sharp and vibrant, and the smart features are super easy to navigate. For anyone looking for a great bang-for-your-buck TV, this one is definitely worth considering. It’s perfect for multitasking with work and enjoying entertainment, all at an amazing price!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for taking the time to share your experience with the Pioneer 50" Class LED 4K UHD Smart Xumo TV. We are thrilled to hear that you are enjoying your new television and finding it to be a great addition for both your work and entertainment needs.

      At Pioneer, we strive to deliver high-quality products that provide exceptional value, and your feedback reassures us that we are on the right track. We are particularly glad to know that you appreciate the sharp and vibrant 4K picture quality, as well as the user-friendly smart features.

      Your satisfaction is our top priority, and we are committed to continuing to innovate and improve our products to meet the needs of our customers. If you have any further feedback or suggestions, please don’t hesitate to reach out.

      Thank you for choosing Pioneer! BBY-ExBrand_Best_Buy_Pioneer