Customer Ratings & Reviews
- Model:
- PN50-751-24U
- |
- SKU:
- 6543648
Customer reviews
Rating 4.4 out of 5 stars with 2778 reviews
(2,778 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect for HealthCare Office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has truly elevated the look and functionality of my office. The added brightness and sharpness make the display stand out, and patients consistently comment on how clear and vibrant the images appear. The large screen size allows me to show patients their X-rays in detail, which enhances communication and understanding during consultations. Overall, it combines style and performance perfectly for a professional setting.
I would recommend this to a friend - Pros mentioned:Picture quality, PriceCons mentioned:Operating system
Rated 3 out of 5 stars
Decent for the price, but with caveats
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Low cost Decent picture and audio Lightweight Thin bezel around screen Cons: Xumi software is terrible Wi-Fi connection is sub par Videos will freeze occasionally Conclusion: For a TV it's fine. The cost is affordable and the picture and audio are pretty decent. However, I'd recommend getting a firestick, Chromecast, Roku type device for using streaming services. The Wi-Fi signal is iffy at best, with minimal options for organizing and uninstalling apps, it gets frustrating. I would buy it again, but not for it's "smart" TV features.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Setup
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv very easy hookup , simple set up , like pictures quality great deal and am happy with all features
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Sheeply. Thank you for sharing your feedback! We’re glad to hear that the TV was easy to hook up, simple to set up, and that you’re enjoying the picture quality and features. It’s great to know you found a great deal and are happy with your purchase. We appreciate your support!
Keith | Pioneer Support
- Pros mentioned:Setup, Tv quality
Rated 5 out of 5 stars
Fastest experience setting up a new TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the TV and the website said it would be delivered in a few days but it not only got here safe and sound they actually sent an email right after i ordered that it would get here early (and it did). I have had brand loyalty to one particular TV brand for years and wanted to try something different. Could not be happier as the TV quality is the same (my wife thinks it is better) as the TVs i have bought for more money and it was super convenient that the bolts on the back of the TV were already there so it took me no time to swap out the TV i had mounted on the wall with the Pioneer. It also was super fast to set up Xumo account and then use QR codes to load my apps (moved the apps I use most to the front of the row). Super seamless and I have a brand new 50 inch TV on my wall for under $300. Wish i did this sooner. Tried to load a picture but Best Buy site wasn't letting me.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .For support on your Pioneer LED, please use support information is listed below.
888-287-7658
www.usca.pioneer-tv.com
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great price, for the size and quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my garage, i was going to purchase another brand smaller size which cost $50 more, then while scrolling down saw this tv bigger than the other tv i had eyes on, 50" smart tv for $199.00, i had to try it. So far so good, easy set up, great picture even with hd antenna for local channels
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Setup
Rated 5 out of 5 stars
Beutifull and light
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noce picture excelnt price and quality easy install
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Dispofer, thank you for sharing your experience! We’re thrilled that your Pioneer 50" Smart Xumo TV impressed you with its picture quality, value, and hassle-free setup. That’s exactly what we aim for—great performance without the complexity. Enjoy your new TV, and if you’d like tips on exploring Xumo’s streaming features, we’re here to help! Patricia | Pioneer Support
- Pros mentioned:Picture qualityCons mentioned:App support
Rated 4 out of 5 stars
Overall this is a good tv for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a good tv for the price Some negatives - HDMI ports could be easier to get to - the app can be a little sluggish sometimes Good picture and couldn't beat a 50" 4k screen for under $200!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello JohnH. Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the picture quality and the value of a 50" 4K screen at such a great price. We appreciate your honest input regarding the HDMI port accessibility and the occasional sluggishness of the app, as this helps us identify areas for improvement. Your comments are valuable, and we’re happy the overall experience has been positive.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good TV for price, Same build as theInsignia TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A really nice TV for the price. I had a 50” insignia 4k fire TV that lasted exactly a year. Turned it on one day and the backlight burnt out. I bought this Pioneer TV to hold me over til I could purchase a more expensive TV. The picture is great for movies and video games and works well with my sound system. That being said, besides the operating system and it having the pioneer name, and a different remote.. it’s the same exact tv as my insignia fire tv. If this one makes it past the 2 year mark I will be surprised due to it being the same tv. No issues with it so far, the remote is good and less easy to lose. Picture quality is good. Best to turn brightness and back light to 50% to extend life of your TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Flat truth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great but the volume is not the best. Only problem so far 2 months in, will definitely need a sound bar.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 3 out of 5 stars
Good overall, but came with a dead pixel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on a "Deal of the Day" promotion and it unfortunately had a dead pixel on arrival. I returned the product and decided to just go with the 55in QLED Insignia because I realized I could fit a larger size anyway. I paid $150 and the picture quality was very solid for the value. Remote responsiveness was quite slow. At this product's current $200 I would probably recommend just paying a little extra for the 55in QLED, but if the prices work out to be significantly different or you can only fit 50in, this is a solid choice.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello RyanK. Thank you for sharing your experience. We’re glad to hear the picture quality delivered solid value for the price and that you were able to find a better fit with the 55in QLED. We appreciate your honest feedback regarding the remote responsiveness and the dead pixel issue. Your insights are helpful for others considering their options and for us as we continue to improve.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pioneer 50" Xumo: The 4K TV That's a Steal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What I Love (Pros) Exceptional Picture Quality for the Price: The 4K Ultra HD resolution is incredibly sharp, and the inclusion of Dolby Vision and HDR10 makes colors vivid and contrast impressive, especially considering the TV's price/affordability. Easy and Smart Platform (Xumo TV): The Xumo operating system is very fast/intuitive/simple. I really like the voice remote/universal search/My List feature for finding content across different apps and the access to 300+ free streaming channels. Great Value: You get a lot of features—4K, HDR, a 50-inch screen, and a modern smart platform—at a very competitive price point. The TV was easy to set up and the slim design looks great in my bedroom.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Pioneer 50” Class LED Smart Xumo TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this TV. We purchased it on sale. Not knowing a lot about it, I was hesitant, but pleasantly surprised. Its very light, and easy to mount. Ready to go, right out of the box. Excellent picture with a good sound quality. We were able to hook it up to our sound bar using Bluetooth. (1-less cable) Very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazon Firestick 40” TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a great picture. The sound quality is superb. It’s so lightweight. It easily hangs on the wall. I like how it is as well manageable
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Adam, we’re glad you’re enjoying the Pioneer 50" Class LED 4K UHD Smart Xumo TV. It’s designed to deliver a sharp, vibrant picture with clear sound while keeping the build lightweight for easy wall‑mounting. The streamlined design makes it simple to manage, whether you’re using the built‑in Xumo smart features or pairing it with devices like your Amazon Firestick for added flexibility. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best 50’ inch tv money can buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What are you doing here reading through the comments GO BUY IT RIGHT NOW! Ive used this tv for a couple of days and im absolutely in love with how well its performed. This tv has good quality screen, screen size, and you can also watch several apps you can watch any of you’re favorite channels and tv shows, etc. I would HIGHLY reccommend this to anyone thats on a budget looking for somethkng New!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your enthusiastic review! We’re thrilled to hear that you’re absolutely in love with your Pioneer 50" Class LED 4K UHD Smart Xumo TV. It’s great to know that you’re enjoying the screen quality, size, and the variety of apps available. Your high recommendation means a lot to us, and we’re glad to know that it’s a perfect fit for your budget! Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648
- Pros mentioned:Ease of use, Setup
Rated 4 out of 5 stars
Good tv for the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is actually really good. The speakers are loud. The TV is light and easy to mount & for the price & size compared to more “well known name brands” I think it competes well! The tv is also super user friendly. The setup was easy and simple I was watching my tv within 10 - 15 minutes
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Price
Rated 5 out of 5 stars
Value, workmanship and quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, great price point and value. This TV came ready to go, plug and play, with more preloaded channels & outlets than you could watch for free in 5 years. A lot of times you don’t get what you pay for these days, this tv. Along with the Best Buy guarantee will save you money!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:App support, Reliability
Rated 3 out of 5 stars
Slow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV delivers impressive video quality and sound, since its Dolby featured. However, it lacks performance like its not very responsive, taking around 10 seconds for tasks like turning on the TV or opening an app and while you wait the TV turns black. Then since its powered by xumo TV you cant download any apps like Roku or any other smart TV, because all the apps you “need” are already download. Despite the lack of performance the Black Friday deal made it a satisfying purchase but by experience I wouldn't have paid full price, i woulve just bought a TCL thats powered by fire TV (alexa) or Hisense smart TV that has Roku.
No, I would not recommend this to a friendBrand response from Rudson, Pioneer Support
Posted .Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! All Xumo TVs come with 250+ apps installed for easy setup that you can customize directly on your home screen. We are regularly introducing new apps that are added directly to your TV through automatic software updates when it's connected to the internet. If your favorite app isn't installed on your TV, Xumo TVs also come equipped with Apple AirPlay so you can stream & share AirPlay compatible apps directly from your iPhone, iPad or Mac to your TV. Hope this helps!
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Quality of tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv awesome color and sound This may one of the best I have bought so far at this price point
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi RacquelO, we’re thrilled you’re enjoying the Pioneer 50" Class LED 4K UHD Smart Xumo TV. With vibrant color and rich sound, this TV was engineered to bring premium performance at an accessible price point. Your feedback that it’s one of the best you’ve bought really reflects the balance of quality and affordability we aim to deliver. Patricia | Pioneer Support
- Pros mentioned:Picture qualityCons mentioned:Internet connectivity
Rated 5 out of 5 stars
Unbeatable Price, Manual SW Update May be Needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV delivers the performance one would expect in this price tier and the type of technology is used to build this one. The trouble was TV wouldn’t connect to the internet over Wi-Fi or Ethernet cable out of the box. After spending a few hours, I realized a manual TV update was update was needed to fix this problem. Went to https://www.xumo.com/usb-update to download the latest TV or Xumo update to make it functional again. It seem to connect fileml
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, SafwanT! We're glad to hear that the Pioneer 50" 4K UHD Smart Xumo TV delivers the expected performance. We apologize for the initial connectivity issues and appreciate your patience in resolving them with the manual update. Enjoy your TV!
- Shiela | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Worth it!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV we bought for our daughter for Christmas and she absolutely loves it. It was definitely an upgrade from her small 40 inch TV. She loves all the apps are on there it’s easy to navigate. The color is great and the sound quality is 10 out of 10 as well!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi MaddisonV! Thank you for sharing your experience with the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that your daughter loves her new TV and that it's been a significant upgrade from her previous one. We're also pleased to hear that she's enjoying the great color and top-notch sound quality. If you have any further feedback or questions, please feel free to reach out. We hope your daughter continues to enjoy her TV for many more movie nights to come! |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648

















