Customer Ratings & Reviews
- Model:
- PN50-751-24U
- |
- SKU:
- 6543648
Customer reviews
Rating 4.4 out of 5 stars with 2778 reviews
(2,778 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great image
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great image. Easy set up. Hooking it up to internet, Bluetooth and streaming services was easy peasy.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
A World class Smart TV from Pioneer and Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased 2 of these, Pioneer - 50" Class LED 4K UHD Smart Xumo TV Model: PN50-751-24U SKU: 6543648 * both the same size, one is almost 3 years old and the other is very recent, I've been very excited and happy with them both. Many family members, as well as friends have complimented them for their quality, as well as their very fair price. Their easy setup and seamless integration with other devices and services, Both Pioneer and Best Buy have really out did themselves as well as their competitors. Proving they care about their customers and their wishes for a fair price product, along with quality. Creating repeat customers, not only have I purchased 2 these 50" Pioneer Smart Tv's, in less than 3 years, I also purchased a third one a 17" Pioneer smart tv. for a childs bedroom. If you're considering upcoming purchasing a new tv, give Pioneer and Best Buy a shot,
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, KingoftheChesapeake! It’s truly inspiring to hear how much you’ve enjoyed your Pioneer TVs over the years and that they’ve consistently delivered quality, value, and ease of use for you and your family. Your thoughtful words and continued support mean a lot, and it’s wonderful to know that both Pioneer and Best Buy have made such a positive impression—your experience perfectly reflects the kind of satisfaction we strive to provide! Jeth | Pioneer Support.
- Pros mentioned:Picture qualityCons mentioned:Operating system
Rated 3 out of 5 stars
TV Great - XUMO not so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, the TV is great. I'm not expecting a reference quality picture in this price range, but this TV delivers an outstanding picture. I was worried at first because the menu screen is not very sharp, but that seems to be a XUMO problem - more on that to come. When connected to an NVIDIA Shield TV, the menu screens are crisp and vivid. The remote is a good size and has lots of useful shortcuts. The downside to the TV is the XUMO operating system. I knew going in that a few apps I normally use weren't available on XUMO (Shudder, MoviesAnywhere, and HDHomerun) but I didn't know that Plex is utterly useless on XUMO. Their version of the app does not connect to the Plex Media Server, meaning you can't use the main thing Plex is used for. Additionally, I planned to just cast those unsupported apps from my phone, however XUMO doesn't truly support casting. It is only capable of casting from apps that exist in its ecosystem - except Plex, where it doesn't accept casting. So you can't cast from MoviesAnywhere or from a browser tab at all, for example. Lastly, the TV doesn't support CEC over HDMI, so not only do I need to use a separate smart box to get the apps I regularly use, I also need to use two remotes because the TV can't accept power commands from the external box or control the external box with its own remote. If XUMO fixes casting, adds CEC, and fixes Plex, this would be a five star TV. I probably can't fault XUMO for the missing apps, but those would be icing on the cake and make this the only TV I would buy in the future.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback! We’re glad to hear that you’re enjoying the TV. We’re sorry to hear that XUMO hasn’t met your expectations. Your insights are important to us, and we’ll take them into consideration as we strive to improve our services. If you have any other comments or need assistance, feel free to reach out. Happy viewing! - Carl | Pioneer Products
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Bargain TV from a highly reputable manufacturer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t be happier with the Pioneer 50" Class LED 4K UHD Smart Xumo TV! The price is unbeatable for the quality you get. I’ve been using it for both PC work and TV, and it works wonderfully for both. The 4K picture is sharp and vibrant, and the smart features are super easy to navigate. For anyone looking for a great bang-for-your-buck TV, this one is definitely worth considering. It’s perfect for multitasking with work and enjoying entertainment, all at an amazing price!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for taking the time to share your experience with the Pioneer 50" Class LED 4K UHD Smart Xumo TV. We are thrilled to hear that you are enjoying your new television and finding it to be a great addition for both your work and entertainment needs.
At Pioneer, we strive to deliver high-quality products that provide exceptional value, and your feedback reassures us that we are on the right track. We are particularly glad to know that you appreciate the sharp and vibrant 4K picture quality, as well as the user-friendly smart features.
Your satisfaction is our top priority, and we are committed to continuing to innovate and improve our products to meet the needs of our customers. If you have any further feedback or suggestions, please don’t hesitate to reach out.
Thank you for choosing Pioneer!
- Pros mentioned:Picture quality, Setup
Rated 5 out of 5 stars
Study TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! The picture quality on this TV is amazing. The setup was very simple.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Good picture & sound value. Xumo is not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 weeks post purchase. Picture and sound quality deliver great value for the price. I would rate this 5 stars except the network connection is difficult to make and maintain. This is necessary to use the native Xumo interface. Connecting a firestick resolves the network issue, but after pairing the firestick to the remote only controls the power on the tv and not the volume. Every other firestick I have easily pairs to other TVs with full functionality suggesting a problem unique to this TV. Overall, I am satisfied with this product because of the price. However, if I had known about the Xumo problems, I might have paid a little more for a different product.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great additional TV for the price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV as an incredible deal. Especially if you’re looking for a extra TV for a bedroom or other seating area. Its a lightweight good quality picture and sound for a low cost. Comes with built in apps and screen sharing capability.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Kevin, for sharing how well the Pioneer TV is working for your additional space. We’re pleased the picture, sound, and built-in features add value at such an affordable price. Your feedback helps us continue to deliver quality where it matters. Tine | Pioneer Support
- Pros mentioned:Picture quality, Price, Setup
Rated 5 out of 5 stars
Excellent quality tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, sound and brightness, love the voice remote. Easy to setup. I will buy another one in the future. The price of this 50 inch tv was very affordable. I love this tv.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Nice tele.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv for the price. I was a little confused at first because I knew nothing of Zumo tv and streaming services. I just told the salesman that I needed a smart tv that hooks to our internet so my girlfriend can watch her Netflix on it. He didn’t say anything about signing up for a Zumo account when you hook the tv. After watching some YouTube tutorials I had no issues setting up the tv. It was easy. The tv is easy to use and picture and sound are awesome. I didn’t like that I had to provide a form of payment to set a Zumo account so that we can use the tv. As long as we don’t watch any pay for movies, it shouldn’t cost me any more money.
I would recommend this to a friend - Cons mentioned:Reliability, Remote control
Rated 3 out of 5 stars
Solid short term TV, few overwhelming negatives
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A full month of having purchased this TV I'm overall satisfied for its price but that's to also come with issues. For a TV this cheap it's surprising to see it display 4k but its hyperdependency on the remote and how slow hovering over the service that comes with the TV are overwhelming cons. I personally have ran into the problem where the TV will keep muting and unmuting itself then after that was resolved now the TV won't fully get turned off unless I have it unplugged. It's a TV I'd recommend for if you need something cheap and don't plan to have it long term but overall it isn't fully a steal for the customer unless you already have a streaming device and just aren't willing to spend any more than this TV's price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pioneer TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv and great price. Very easy to assemble and great color.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price colors look good sound quality is on par with high end brands
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, CarmelB, for your wonderful feedback! We're delighted to hear that you're enjoying the Pioneer 50" Class LED 4K UHD Smart Xumo TV and that its color quality and sound performance have impressed you. Your satisfaction is our priority, and we appreciate you sharing your positive experience. If you have any more comments or need assistance, we're here to help. Enjoy your new TV! Jeth | Pioneer Support.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
The tv pioneers are back with Pioneer XumoTv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Pioneer 50 inch tv is absolutely stunning! I don’t have a large space and this seemed to be the perfect fit and boy was I right! Fantastic picture quality, easy to use, and the sound blew me away… especially for the low Black Friday price less than 190, delivered. Speaking of delivery, I ordered it on a Tuesday afternoon and the tv was at my apartment by 11 am Wednesday morning. Insane! I have always been a huge fan of Pioneer technology, my after market speakers, receivers and car stereo equipment have always been Pioneer and it looks like they are back in the television game (Pioneer developed and invented hdmi technology you know…) I strongly recommend purchasing any size Pioneer XumoTv, get it while you can. Thank you Best Buy, knocked this one out of the park.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Pioneer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I almost purchased this TV several times in the last 12 months. Best Buy dropped the price to $179. I scooped it up and then exchanged it for the same TV but at 55". Great tv and a better price. I couldn't find anything at that size for under $200. Great...great... purchase.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for taking the time to share your feedback about your recent experience with our 50" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you found a great deal and that you were able to upgrade to the 55" model.
At Pioneer, we strive to provide high-quality products that offer both value and performance, and it’s wonderful to know that our TV has met your expectations. Your satisfaction is our priority, and we are delighted that you found exactly what you were looking for at an excellent price.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new TV and happy viewing!
- Pros mentioned:Picture quality, Setup
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Picture Easy setup I would Buy this again for our our Bedroom
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello dkoster. Thank you for sharing your feedback. We’re glad to hear that the TV was easy to set up and that you’re enjoying the awesome picture quality. It’s great to know you would choose this again for your bedroom, and your experience motivates us to keep delivering products that meet customer expectations.
Keith | Pioneer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Way To Go Pioneer & Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great 4K TV that has the ability to be fully customized or choose one of the six preset picture settings for some beautiful viewing. With both Dolby Vision & Dolby Sound this TV cannot be matched at this price point. The Xumo operating system has all the apps you need. Biggest bang for the buck by far. Way to go Pioneer & Best Buy!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, brotherman, for your detailed and enthusiastic review! We’re thrilled to hear that you’re enjoying the customizable picture settings and the impressive quality of Dolby Vision and Dolby Sound on the Pioneer 50" Class LED 4K UHD Smart Xumo TV. It’s great to know that the Xumo operating system meets all your app needs. We’re glad you find it to be the best value for the price. Patricia | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Pioneer simply the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My pioneer TV is simply the best easy to install on a wall mount easy to program lightweight very nice picture of her overall overall
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Pioneer TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price of the TV is good, picture quality is good, but I wish you could search for additional apps as the tv comes with preloaded apps and does not allow you to search for others. If I had known that I might not have purchased the tv. If you do not care about what apps are available, it is very good tv for the price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello SteveJ. Thank you for your honest feedback. We’re glad to hear that you’re satisfied with the price and picture quality of the TV. We understand how important app flexibility is, and it’s unfortunate that the limitations around preloaded apps affected your experience. Your insights are valuable and help us better understand what matters most to our customers when choosing a product. We appreciate you taking the time to share your thoughts.
Keith | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
CANT BEAT IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT VALUE, GREAT PICTURE. EASY TO USE. LOVE IT WORKED PERFECT.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Chad! We’re thrilled to hear you’re loving your Pioneer 50" Class LED 4K UHD Smart Xumo TV. Great value, stunning picture quality, and ease of use are exactly what we aim for, so it’s fantastic to know it worked perfectly for you. If you’d like tips on getting the most out of your Xumo features, we’re here to help anytime. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pioneer 50" Class LED 4K UHD Smart Xumo TV - A Sol
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Pioneer 50" Class LED 4K UHD Smart Xumo TV, and it has proven to be a commendable addition to my home entertainment setup. Here's a detailed review based on my experience: Display Quality: The 4K UHD resolution on the 50-inch screen delivers stunning visuals with sharp details and vibrant colors. The LED technology provides a bright and evenly lit display, making movie nights and gaming experiences truly immersive. The larger screen size enhances the overall viewing experience, especially in spacious living rooms. Smart Features: The built-in Xumo Smart TV functionality brings a world of entertainment at your fingertips. Navigating through apps and streaming services is seamless, and the user-friendly interface makes it easy to find and enjoy a variety of content. The inclusion of popular streaming apps, along with the ability to cast from mobile devices, adds to the TV's versatility. Connectivity Options: The Pioneer TV offers a range of connectivity options, including multiple HDMI ports, USB ports, and built-in Wi-Fi. This makes it convenient to connect various devices such as gaming consoles, Blu-ray players, and sound systems. The versatility in connectivity ensures that the TV can be the central hub of your entertainment setup. Sound Quality: While the TV's built-in speakers provide clear audio, for a more immersive experience, an external sound system is recommended. The TV does have audio output options, allowing for easy connection to soundbars or home theater systems. Remote Control and Navigation: The included remote control is intuitive, with a user-friendly layout and quick access buttons for essential functions. Navigating through menus and switching between apps is straightforward, contributing to a hassle-free user experience. Design and Build: The TV has a sleek and minimalist design that complements various home aesthetics. The build quality is sturdy, and the slim bezels maximize the screen space, providing a modern and elegant look. Energy Efficiency: The TV is relatively energy-efficient, and the availability of energy-saving modes allows users to customize power consumption based on their preferences. This is a thoughtful addition for those conscious about energy usage. Overall Value: Pioneer's 50" Class LED 4K UHD Smart Xumo TV offers an impressive blend of high-quality visuals, smart features, and connectivity options at a competitive price point. It caters to both casual viewers and tech enthusiasts, making it a solid choice for home entertainment. Pros: Stunning 4K UHD resolution User-friendly Xumo Smart TV features Multiple connectivity options Sleek and minimalist design Energy-efficient with customizable power-saving modes Cons: Built-in speakers might lack bass for audiophiles Additional sound system recommended for a more immersive experience In conclusion, the Pioneer 50" Class LED 4K UHD Smart Xumo TV offers a compelling package, delivering an enjoyable and versatile viewing experience for a range of entertainment needs.
I would recommend this to a friend

















